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CPR Certification Chicago

Emergency training · Chicago, IL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%92+22.3Value 14%89+12.6Replies to reviews 7%100+7.1Momentum penalty82−1.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 40 adult educationPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 955 Google reviews · 24 photos
93%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
Jul 2026latest review

CPR Certification Chicago at a glance

Reviewers generally praise the instructors for being knowledgeable, engaging, and thorough in teaching CPR, BLS, and AED techniques. However, several low-star reviews highlight issues with post-class certification delivery, where students reported significant delays in receiving their credentials. Additional criticisms include the four-hour duration being excessive for some learners, insufficient practice mannequins, and concerns regarding instructor clarity or professional conduct during the session.

  • Google rating: 4.9 out of 5 from 955 reviews (93% five-star).
  • Reviews on this page: 954 Google reviews (429 with written comments, 12 with photos).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: July 29, 2026.
  • Service: Adult Education serving Chicago, Illinois.

Data from Google, last updated October 25, 2026.

Score profile vs other adult education

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and reliability; weakest: momentum.

Satisfaction88Reliability92Craft & service–Value89Momentum82Replies to reviews100Satisfaction: 88 (median 80)Reliability: 92 (median 80)Value: 89 (median 100)Momentum: 82 (median 100)Replies to reviews: 100 (median 33)
CPR Certification ChicagoAdult Education median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CPR Certification Chicago: 88/100 on this factor. Category median: 80.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CPR Certification Chicago: 92/100 on this factor. Category median: 80.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CPR Certification Chicago: 89/100 on this factor. Category median: 100.A
89
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CPR Certification Chicago: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CPR Certification Chicago: 100/100 on this factor. Category median: 33.A
100

Bar = this company · dark tick = category median.

Star ratings

954 Google reviews we collected

  • 5 stars88393%
  • 4 stars505%
  • 3 stars91%
  • 2 stars61%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 429 written reviews

  • Praise22898%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5833%
  • Reasonable10560%
  • Overpriced74%
  • Not sure63%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10445%
  • Quality & results3917%
  • Would recommend3816%
  • Communication2611%
  • Speed & response229%
  • Price & value21%
  • Honesty & trust10%

What customers talk about

We read 429 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Instructor appeared to be very knowledgeable in the material.”
    “…of the class talking about anatomy of the heart and brain and making rude jokes to the Hispanic lady that was in the class telling her that she was do…”
  • “This was an amazing experience and I leaned so much in which it made the material retainable: I will strongly recommend”
  • “Learned a lot here and the instructor was hilarious I would recommend coming here !”
  • “They explained the whys as well as demonstrating the hows of perform BLS, CPR and AED.”
  • “It is Fast Paced but you will learn everything you need to know.”
  • “The price of the class is very reasonable.”

People customers mention

  • Tunde 17 reviews
  • Instructor 6 reviews
  • Okunuga 5 reviews
  • Sam 4 reviews
  • Class 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired CPR Certification Chicago for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

LaTanyaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Instructor appeared to be very knowledgeable in the material. He asked questions to insure the information was clearly understood.

Reasonable priceBls/cprInfant adult cprAed training
Juanita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He is a great instructor, very knowledgeable and very funny. He took his time with to teach us. I would recommend him

Reasonable priceBls/cpr
Candelaria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

I haven’t received my certification since my class on Thursday. Instructor specified certification would be sent that same night. I Have been calling daily with reiteration that I would receive it “no later than today” every day I call. Still nothing. Nursing school will place a hold on my classes until I submit my…

Not sureBls/cprInfant adult cprAed training
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Tunde and Sam are great instructors. They explained the whys as well as demonstrating the hows of perform BLS, CPR and AED.

Reasonable priceBls/cprInfant adult cprAed training
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome instructors! Super supportive and explained everything in great detail! Would definitely recommend!

OverpricedBls/cprInfant adult cprAed training
NubiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dr. Tunde and Sam always make CPR class lots of fun! This is my 3rd class with him. 6 years being his student and I'll be back to see him in another 2 years! ❤️

Photos

Customer reviews

4.9 ★★★★★ 955 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Roberto G17 reviewsTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great class! Love the professor!

Response from the owner · 7 months ago

Thank you so much for sharing your experience with us, Roberto! Hopefully, you keep us in mind 2 years from now for your American Heart Association BLS CPR recertification.

Breanna Brown4 reviewsTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great,nice and funny instructor

  • Price assessment: Reasonable price
  • Services: Bls/cpr, Infant adult cpr, Aed training
Response from the owner · 3 months ago

We're glad you had a great time, Breanna! Feel free to send your friends and family in for the best adult, child, and infant CPR training. See you again in 2 years!

LaTanya WatersLocal Guide · 42 reviewsTotal number of Google reviews LaTanya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Instructor appeared to be very knowledgeable in the material. He asked questions to insure the information was clearly understood.

  • Price assessment: Reasonable price
  • Services: Bls/cpr, Infant adult cpr, Aed training
Response from the owner · 3 months ago

Seeing that you had a great class is what we definitely wished for, LaTanya! We know how hard it is sometimes to find the best "CPR classes near me" in Chicago, but with our multiple training class locations, we try to make it convenient. Thus, we may have even closer class locations near you in 2 years, just in time for your renewal.

Mikaela Bolden1 reviewTotal number of Google reviews Mikaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very informational with great instructor !!

  • Price assessment: Reasonable price
  • Services: Bls/cpr
Response from the owner · 3 months ago

We can’t thank you enough for the kind words, Mikaela! We're glad that as promised, you got your same-day CPR certification card on the day you took our class. Hopefully, you keep us in mind 2 years from now for your AHA BLS recertification.

Myisha1 reviewTotal number of Google reviews Myisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very informative class.

Response from the owner · 3 months ago

Thanks for the 5-star review, Myisha! We work hard to meet expectations like yours. We look forward to working with you again 2 years from now for your American Heart Association BLS CPR renewal.

Juanita Roman3 reviewsTotal number of Google reviews Juanita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He is a great instructor, very knowledgeable and very funny. He took his time with to teach us. I would recommend him

  • Price assessment: Reasonable price
  • Services: Bls/cpr
Response from the owner · 3 months ago

Thank you so much for sharing your experience with us, Juanita! Hopefully, you keep us in mind 2 years from now for your American Heart Association BLS CPR recertification.

J B9 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Instructor was extremely helpful and nice. I enjoyed this class. Thank you!

  • Services: Bls/cpr, Infant adult cpr
Response from the owner · 3 months ago

We're glad you had a great time! Feel free to send your friends and family in for the best adult, child, and infant CPR training. See you again in 2 years!

Alicia Zepeda1 reviewTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good class, teacher ensured we understood how to do proper CPR.

  • Price assessment: Great price
  • Services: Bls/cpr
Response from the owner · 3 months ago

Seeing that you had a great class is what we definitely wished for, Alicia! We know how hard it is sometimes to find the best "CPR classes near me" in Chicago, but with our multiple training class locations, we try to make it convenient. Thus, we may have even closer class locations near you in 2 years, just in time for your renewal.

Shamia Williams2 reviewsTotal number of Google reviews Shamia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very detailed

Response from the owner · 4 months ago

Thank you so much for sharing your experience with us, Shamia! Hopefully, you keep us in mind 2 years from now for your American Heart Association BLS CPR recertification.

Candelaria De La Rosa3 reviewsTotal number of Google reviews Candelaria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I haven’t received my certification since my class on Thursday. Instructor specified certification would be sent that same night. I Have been calling daily with reiteration that I would receive it “no later than today” every day I call. Still nothing. Nursing school will place a hold on my classes until I submit my certification. Very inconvenient. Where is the professionalism?

  • Price assessment: Not sure
  • Services: Bls/cpr, Infant adult cpr, Aed training
Response from the owner · 4 months ago

Our team is dedicated to providing excellent customer service, and we strive for complete satisfaction with every student. We have verified that you were already provided with your ecard; however, if you have any questions, please email us at [email protected] or call (833) 770-2367. Thank you for choosing CPR Certification!

CPR Certification Chicago on Google Maps →

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