Landscaper · Collinsville, IL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 23 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★84 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Creekside Landscapes 5/5 based on 84 reviews, with the owner responding to 99% of feedback. Clients frequently cite punctuality, professional communication, and reasonable pricing for services including paver patios, retaining walls, and seasonal leaf removal. While most experiences are positive, one lower-rated review noted that debris cleanup was insufficient, leaving the site in a disorganized state.
Google rating: 5.0 out of 5 from 84 reviews (98% five-star).
Reviews on this page: 84 Google reviews (75 with written comments, 11 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Creekside LandscapesLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creekside Landscapes: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creekside Landscapes: 96/100 on this factor. Category median: 87.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Creekside Landscapes: 98/100 on this factor. Category median: 84.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creekside Landscapes: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creekside Landscapes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
5.0of 5
5 stars8298%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
99%praise
Praise18799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price110%
Reasonable990%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4021%
Staff & attitude3921%
Would recommend3619%
Speed & response3318%
Communication2011%
Price & value147%
Honesty & trust63%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very professional and did an amazing job with great attention to detail.”
“The team is kind and professional and I enjoyed getting to know them!”
“I would highly recommend them for your landscaping needs.”
“Arrived on time, project completed to plan, pleasant, and easy to work with.”
“Communication was excellent throughout the process.”
“I met with Destin one afternoon, and the job was done not even two days later, professionally and for a reasonable price.”
“I would recommend Destin and his team to anyone looking for a quality and trustworthy landscape and hardscape company!”
People customers mention
Destin8 reviews
Landscaping3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Creekside Landscapes for 8 kinds of job. Pick one to see what they paid and said.
IIan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Creekside is a great company to work with. We had a paver patio installed that turned out great. Communication was excellent throughout the process. Couldn’t recommend the company more.
Landscape design
BBruce5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Creekside did concrete work for my son’s Eagle project. They were responsive and got the job done quickly. Very happy and would recommend. Would definitely use them again.
JJennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Creekside did everything we asked. They were on time and very professional. Couldn't have asked for a better experience. Would definitely recommend them.
Reasonable priceLandscape design
GGeorgia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very professional business to work with. I had old landscaping torn out and new put in. They gave me options for the project to choose from. The workers that did the removal and installation were professional. They laid mats for the equipment so the yard was not torn up, did great clean up with the debris and made…
Reasonable priceLandscape design
JJohn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Destin and his crew were fantastic. They are very professional and did an amazing job with great attention to detail. They showed up promptly, completed the work, and cleaned up the job site. I would highly recommend them. Excellent company.
AAnnetteLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Creekside Landscapes did an outstanding job building our new retaining wall. The crew was professional, efficient, and clearly takes pride in their work. The wall looks fantastic. It has completely transformed the space. Communication was smooth from start to finish, and the quality is top-notch. Highly recommend…
Creekside is a great company to work with. We had a paver patio installed that turned out great. Communication was excellent throughout the process. Couldn’t recommend the company more.
Services: Landscape design
Response from the owner · a month ago
Thank you for the 5-star review, Ian! We are so glad you’ve had an excellent experience with our crew.
N
Nancy O'Boyle2 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Creekside did concrete work for my son’s Eagle project. They were responsive and got the job done quickly. Very happy and would recommend. Would definitely use them again.
Response from the owner · 3 months ago
Thank you for the 5-star review, Bruce! We are so glad you’ve had an excellent experience with our crew.
J
Jennifer Newton4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Creekside did everything we asked. They were on time and very professional. Couldn't have asked for a better experience. Would definitely recommend them.
Price assessment: Reasonable price
Services: Landscape design
Response from the owner · 3 months ago
Jennifer, thank you for the five-star review! We appreciate you giving our team the opportunity to earn your trust and business.
G
Georgia Maneke1 reviewiTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
Very professional business to work with. I had old landscaping torn out and new put in. They gave me options for the project to choose from. The workers that did the removal and installation were professional. They laid mats for the equipment so the yard was not torn up, did great clean up with the debris and made sure I was happy with plant location. I would highly recommend them for your landscaping needs.
Price assessment: Reasonable price
Services: Landscape design
Response from the owner · 4 months ago
Thank you for the kind words, Georgia! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
J
John Standefer1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Destin and his crew were fantastic. They are very professional and did an amazing job with great attention to detail. They showed up promptly, completed the work, and cleaned up the job site. I would highly recommend them. Excellent company.
Response from the owner · 4 months ago
John, thank you for the five-star review! We appreciate you giving our team the opportunity to earn your trust and business.
D
Danielle Riedle2 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Destin and his team have been wonderful to partner with on bringing the vision for our backyard to life! Destin met with me and I talked through what I was hoping for and within a couple weeks we had a rendering! He was very good at taking our ideas and making them a reality!
They are very good at communicating with you on times and any delays due to weather, you always know what and when things are happening! The team is kind and professional and I enjoyed getting to know them!
They did a beautiful job at laying our patio pavers and creating a courtyard feel fire pit area. They ran gas to our fire pit, leveled our yard, added rocks and stepping stones throughout and side of house. The finished job looks even better than the rendering and we are looking forward to many years and memories made outside!
I would recommend Destin and his team to anyone looking for a quality and trustworthy landscape and hardscape company!
Services: Landscape design
Response from the owner · 5 months ago
Thank you for the kind words, Danielle! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
A
Annette FaerberLocal Guide · 10 reviewsiTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Creekside Landscapes did an outstanding job building our new retaining wall. The crew was professional, efficient, and clearly takes pride in their work. The wall looks fantastic. It has completely transformed the space. Communication was smooth from start to finish, and the quality is top-notch. Highly recommend them for any landscaping or hardscaping project.
Price assessment: Reasonable price
Services: Landscape design
Response from the owner · 8 months ago
Thank you for the kind words, Annette! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
E
Eric Lotter5 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
A big winter storm was coming soon and I needed leaf removal and clean up done. Within days I was given a quote and the following day the work was done. Very satisfied with the job and timeliness of it all. Will absolutely use Creekside for future jobs and recommend to anyone needing jobs done quickly and efficiently.
Price assessment: Great price
Services: Lawn mowing & maintenance
Response from the owner · 9 months ago
Thank you for the kind words, Eric! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
W
Willie Green3 reviewsiTotal number of Google reviews Willie has written across all businesses on Google Maps, not just this one.
Thank you Dustin and your team did an awesome job. I will be recommending you’ll to everyone.
Price assessment: Reasonable price
Response from the owner · 9 months ago
We appreciate your feedback, Willie! Thanks for taking the time to post a review. We will pass along your compliments and look forward to working together again in the future!
