Analyzing 5,557,8285.6M ReviewsFor 15,10115.1K Experts

Experts Reviews · Company report
Critter Control of Greater Boston logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%1+0.2Craft & service 20%6+1.2Value 10%1+0.1Momentum 8%7+0.6Track record 7%49+3.4Accountability 5%91+4.6Experts Score= 12Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.12SCORE

Critter Control of Greater Boston

Boston, MA · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 52 pest control services · 4.9★ from 333 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Critter Control of Greater Boston is better than 5% of pest control services.F
5
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Critter Control of Greater Boston is better than 1% of pest control services.F
1
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Critter Control of Greater Boston is better than 6% of pest control services.F
6
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Critter Control of Greater Boston is better than 1% of pest control services.F
1
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Critter Control of Greater Boston is better than 7% of pest control services.F
7
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Critter Control of Greater Boston is better than 49% of pest control services.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Critter Control of Greater Boston is better than 91% of pest control services.A
91

Reviews for your job

Customers hired Critter Control of Greater Boston for 4 kinds of job.

Critter Control of Greater Boston for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 34

All 4 Google reviews tagged “Home inspection”

laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Craig came out to do a home inspection he was communicative on time, friendly, factual, and efficient. Highly recommend.

Not sureHome inspection
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Craig was awesome. I was super worried we had squirrels in our chimney due to the crazy sounds I’d been hearing. Craig listened to my very limited recording /Did a careful evaluation- and then actively encouraged us to wait on any treatment, as he wanted us to gather more data over the weekend. He called on Monday-…

Home inspection
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Craig came out and was informative, courteous, and professional. He explained the issues we were having in a way that I could understand and recommended treatments and interventions that are known to be effective.

Great priceHome inspectionGeneral pest inspection
Laoti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam was very helpful & great to work with.

Home inspectionNuisance animals+ Responsiveness+ Punctuality+ Quality

Price

$323+157% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 79%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General wildlife removal28$214–$426
Nuisance animals12—
Home inspection4$88–$181
Rodent extermination2$121–$371

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