Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Critter Sitters, Inc. 4.9 out of 5 based on 72 reviews, highlighting reliable in-home care for dogs, cats, and exotic pets. Customers frequently praise punctuality, consistent communication via photo updates, and flexibility for short-notice requests. However, low-star comments indicate occasional scheduling failures and unreliable visit times. The owner replied to only 1% of these reviews.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
72 Google reviews we collected
Phrases our text analysis found in 68 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend to anyone looking for dependable care for their fur babies!”
“They have demonstrated consistent caring about our 2 dogs.”
“They are reliable, and loving people who love dogs!”
“We always have a wonderful experience with Critter Sitters.”
“Carolyn and her crew have been very responsive regarding scheduling.”
“She is sweet, patient, responsive, on time, kept me posted with pictures, videos, and any other updates.”
“We are grateful for her promptness and cost efficient service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Critter Sitters, Inc. for 4 kinds of job. Pick one to see what they paid and said.
Teresa is reliable and communicates well. We always appreciate her looking after our cats.
Carolyn and her crew have been very responsive regarding scheduling. They have demonstrated consistent caring about our 2 dogs. We have felt very comfortable leaving our dogs with our sitter when we have been out of town. We wouldn’t be able to live our busy lives without them!
Carolyn Huffman and her team have been life savers for us. Our two schnauzer love them. They are reliable, and loving people who love dogs!
Gretchen is our preferred sitter for our two cats and they absolutely adore her! There is no one else we trust in our home with our girls. Highly recommend Gretchen Yinger!
We love Teresa!!! She takes such good care of us and our pets (specifically our pet lizard)!! We rely on her for us to be able to travel and feel confident that all will be well at home. I highly recommend Teresa!!
Doug and the Critter Sitters team have been great! We needed someone to take care of our pups for several days on short notice, and Doug was out quickly for a meet and greet. He's been flexible, accommodating, and the doggos love him! Would definitely recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Dog walking | 4 | — |
| Cat sitting (in-home) | 3 | — |
| Dog sitting (in-home) | 2 | — |
| Dog boarding | 2 | — |
4.9 ★★★★★ 72 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Doug took great care of our cat!
Teresa is reliable and communicates well. We always appreciate her looking after our cats.
Carolyn and her crew have been very responsive regarding scheduling. They have demonstrated consistent caring about our 2 dogs. We have felt very comfortable leaving our dogs with our sitter when we have been out of town. We wouldn’t be able to live our busy lives without them!
Carolyn Huffman and her team have been life savers for us. Our two schnauzer love them. They are reliable, and loving people who love dogs!
Gretchen is our preferred sitter for our two cats and they absolutely adore her! There is no one else we trust in our home with our girls. Highly recommend Gretchen Yinger!
We love Teresa!!! She takes such good care of us and our pets (specifically our pet lizard)!! We rely on her for us to be able to travel and feel confident that all will be well at home. I highly recommend Teresa!!
Doug and the Critter Sitters team have been great! We needed someone to take care of our pups for several days on short notice, and Doug was out quickly for a meet and greet. He's been flexible, accommodating, and the doggos love him! Would definitely recommend!
Doug Jervey has been my dog’s sitter twice and he has been awesome. I know my dog and I can tell from the pics he sends that she’s happy with him. And he got her to play with toys that I could hardly get her to touch. Doug is very dedicated and obviously loves animals. I highly recommend him!
We always have a wonderful experience with Critter Sitters. Tim has been our sitter this past year and we are impressed with him! Highly recommend to anyone looking for dependable care for their fur babies!
Scott from Critter Sitters has provided top-notch care for our cats for several years. Scott invests extra time in caring for our cats and giving them ample attention while we are away. Our cats, who are often shy, enjoy his visits and greet him at door. And Scott goes out of his way to ensure that our house stays tidy--ensuring that sinks are empty, deliveries and trash bins are brought in, stairs are swept, etc.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
