Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers describe Cromer Auto Repair Services as providing honest, fair pricing and quick turnaround for repairs, tires, and maintenance. Many reviewers highlight the staff's transparency, noting that the shop avoids unnecessary upselling and communicates clearly about vehicle issues. However, some lower-rated reviews criticize higher prices compared to local competitors and cite instances of unresolved mechanical problems or poor communication regarding repairs.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
129 Google reviews we collected
Phrases our text analysis found in 80 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent professional service with the highest of integrity.”
“he tightened the front end up and charged me a very very reasonable price.”
“Excellent service, great value, prompt & courteous staff”
“Professional quality work with experienced Awesome people, highly recommend 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍”
“I highly recommend Cromer's without any reservations.”
“They got me in and out quickly with a tire plug at a very affordable price.”
“They give us ladies honest information and explain what needs to be done and why.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Cromer Auto Repair Services for 4 kinds of job. Pick one to see what they paid and said.
If you're looking for a place that will tell it to you straight and not try to take advantage of you, this is the place. Honest and friendly!!!
I was having trouble with the front end of my scion....got tires and then still trouble.....Mr randy was so very comforting and knowledgeable.....he tightened the front end up and charged me a very very reasonable price... what a hero...he had no idea how badly I needed my car for work....what an angel...
Really like this shop. They know how to fix cars and will get your car back to you fast. I just thought their prices were a little higher than other auto shops in the same area. In these hard economic times, price always matter. I would have preferred any offers for discounts and promotional offers for loyal and…
Excellent service! Randy was a caring, professional manager treated me well. Took my wife's car in for a front end alignment. Was done in a very timely manner and work was top notch! The total cost was supprisingly low. I highly recommend Cromer's without any reservations.
Great mechanic shop fixed what was wrong with my car and gave me a reasonable quote very happy with the service provided. You may have to call a few times to get an answer but the owner is very nice and well informed. Overall I highly recommend this shop if you're close by great shop to get what you need fixed done.
Broke down while doing a long distance trip. After 11 hrs straight of driving and being nearly out of my mind with exhaustion I had my car towed here and they diagnosed and fixed my car right then and there so I could safely get home. 10/10 would recommend.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 6 | — |
| Auto brake repair | 2 | — |
| Tire rotations | 2 | — |
| Vehicle Inspection | 2 | — |
4.8 ★★★★★ 129 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
If you're looking for a place that will tell it to you straight and not try to take advantage of you, this is the place. Honest and friendly!!!
I was having trouble with the front end of my scion....got tires and then still trouble.....Mr randy was so very comforting and knowledgeable.....he tightened the front end up and charged me a very very reasonable price... what a hero...he had no idea how badly I needed my car for work....what an angel...
Great work every single time 👏
Excellent service, great value, prompt & courteous staff
Honest and affordable..I want to keep it a secret..rare nowadays
Really like this shop. They know how to fix cars and will get your car back to you fast. I just thought their prices were a little higher than other auto shops in the same area. In these hard economic times, price always matter. I would have preferred any offers for discounts and promotional offers for loyal and frequent customers or discounts on combined services done . This would be make for great marketing. When given the choice, I would choose a shop with lower prices but does good work. Luckily I was able to find another shop. But overall, Cromer can fix your car and have you running smoothly again. Just at a higher price than other independent shops in the same area.
They got me in and out quickly with a tire plug at a very affordable price.
Excellent service! Randy was a caring, professional manager treated me well. Took my wife's car in for a front end alignment. Was done in a very timely manner and work was top notch! The total cost was supprisingly low. I highly recommend Cromer's without any reservations.
Love these guys! Great service i can trust.
Great mechanic shop fixed what was wrong with my car and gave me a reasonable quote very happy with the service provided. You may have to call a few times to get an answer but the owner is very nice and well informed. Overall I highly recommend this shop if you're close by great shop to get what you need fixed done.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
