Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Crosswind Home Inspection, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Crosswind Home Inspection, LLC

Artesia, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 27 building inspectors · 5.0★ from 264 Google reviews

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Report card

Percentile vs other building inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Crosswind Home Inspection, LLC is better than 95% of building inspectors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Crosswind Home Inspection, LLC is better than 94% of building inspectors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Crosswind Home Inspection, LLC is better than 100% of building inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Crosswind Home Inspection, LLC is better than 100% of building inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Crosswind Home Inspection, LLC is better than 100% of building inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Crosswind Home Inspection, LLC is better than 50% of building inspectors.C
50

Reviews for your job

Customers hired Crosswind Home Inspection, LLC for 4 kinds of job.

Crosswind Home Inspection, LLC for pre-listing inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pre-listing inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 12

All 6 Google reviews tagged “Pre-listing inspections”

Cari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Crosswinds, but especially Inspector Eric Harmon! He was so thorough and really took his time with the inspection. He then took 45 minutes to explain all of his findings while showing me pictures. He could have easily just sent the report and been done, but he genuinely cared that I understood. In…

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric was a true professional from beginning to end. He was prompt, courteous, knowledgeable and witty. He had some cool tech to check temps and moisture, was very thorough in his inspection and went over all details. He answered all of my questions and then some. I highly recommend Eric and Crosswind Home Inspection for all of your inspection needs!

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric at Crosswind Home Inspection was referred to me by our mortgage broker. Eric more than impressed throughout the entire process. He was easy to reach, flexible with scheduling, arrived early, was very thorough in his inspection, and spent a lot of time walking us through his report. He was very professional…

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality
KellyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric Harmon came highly recommended by a friend & local vendor. I was in need of a detailed inspector for a house I represented the buyers on. In addition, I needed the sewer line inspected. Typically this means having to schedule two different inspections, coordinate them, etc. it can be very time consuming. Eric,…

Multi-unit inspectionsPre-listing inspectionsRental property inspections+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric was very thorough and had a great attitude! Would definitely recommend Eric again for any home inspection!

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Pre-listing inspectionsSewer line scope+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pre-listing inspections6—
Sewer line scope6—
Mold sampling3—
Multi-unit inspections2—

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