Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers consistently praise the home inspection service for its thoroughness, punctuality, and clear communication, noting that detailed reports with photos and videos help identify issues effectively. Reviewers highlight the inspector's knowledge and ability to explain findings in an understandable manner, which aids in making informed purchasing decisions. A minority of negative reviews describe instances where significant problems, such as pest infestations, were missed or incorrectly reported as absent, leading to buyer regret.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
264 Google reviews we collected
Phrases our text analysis found in 219 written reviews
How often each topic comes up in the written reviews
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eric was timely and thorough with completing the inspection.”
“, along with helpful suggestions regarding various items.”
“I would definitely recommend Crosswind Home Inspections.”
“He explained everything and the report, including photos and video, were easy to access and understand.”
“On time, nice, intelligent, great attention to detail, and highly experienced.”
“Felt instantly trustworthy and proved to be extremely reliable and competent.”
“Good price for the amount of effort and care he takes.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Crosswind Home Inspection, LLC for 4 kinds of job. Pick one to see what they paid and said.
Fantastic service! We felt like he actually cared about our future with this house. Felt instantly trustworthy and proved to be extremely reliable and competent. Highly recommend!!
Very unhappy with how this turned out. Inspector basically told me the house passed with flying colors, with very few if any problems. He specifically said there was no evidence of pests, but I’ve come to learn over the course of my month and a half living here that there is a severe cockroach infestation. I…
A very thorough investigation of the property., along with helpful suggestions regarding various items. Eric’s geniality & professionalism was appreciated.
I highly recommend Crosswind Home Inspection. Eric was timely and thorough with completing the inspection. He explained everything and the report, including photos and video, were easy to access and understand. His service was excellent!
Detailed inspection. Found things not picked up in previous inspection. I would definitely recommend Crosswind Home Inspections.
I couldn’t recommend Eric at Crosswind Inspections enough. On time, nice, intelligent, great attention to detail, and highly experienced. He caught issues that other inspectors did not. He is worth every penny and more. I will only be trusting this company for thorough and honest inspections going forward.
| Job | Reviews | Category typical |
|---|---|---|
| Pre-listing inspections | 6 | — |
| Sewer line scope | 6 | — |
| Mold sampling | 3 | — |
| Multi-unit inspections | 2 | — |
5.0 ★★★★★ 264 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fantastic service! We felt like he actually cared about our future with this house. Felt instantly trustworthy and proved to be extremely reliable and competent. Highly recommend!!
Very unhappy with how this turned out. Inspector basically told me the house passed with flying colors, with very few if any problems. He specifically said there was no evidence of pests, but I’ve come to learn over the course of my month and a half living here that there is a severe cockroach infestation. I completely regret going through with the purchase of this home as the inspector made it seem flawless. He barely pointed other things out like drains not working properly, massive external and internal gaps, broken windows, appliances that barely work, electrical problems, etc. I get that not everything can be addressed and he tried to be thorough, but it’s obvious to me that things were overlooked to better move along the sale of the home. I will be speaking to an attorney about the roach problem.
Thank you for the feedback. We are sorry the home has not met your expectations since you moved in. For accuracy: the inspection was 36 days before you took occupancy, and this review was posted after 54 days in the home. No pests were observed at the inspection. A home inspection is a visual survey of conditions on that day; it is not a warranty, and a later infestation is not something the inspection can rule out. The two reports we produced listed 55 deficiencies, including 3 structural defects, 4 defects related to gaps, 1 defective window, and 10 electrical items. Drain testing was photographed, and no drain defects were identified. Not every appliance is operated, as described in the standard of practice included with our introductory email. Washers and dryers, for example, are outside a standard inspection. We have been in contact for three days, and appliance concerns were not raised in that conversation. The full reports and related documents remain in your client portal for your further review, and we are glad to walk through them with you.
A very thorough investigation of the property., along with helpful suggestions regarding various items. Eric’s geniality & professionalism was appreciated.
I highly recommend Crosswind Home Inspection. Eric was timely and thorough with completing the inspection. He explained everything and the report, including photos and video, were easy to access and understand. His service was excellent!
Detailed inspection. Found things not picked up in previous inspection. I would definitely recommend Crosswind Home Inspections.
I couldn’t recommend Eric at Crosswind Inspections enough. On time, nice, intelligent, great attention to detail, and highly experienced. He caught issues that other inspectors did not. He is worth every penny and more. I will only be trusting this company for thorough and honest inspections going forward.
I am 72 and have been through many home inspections and this service is the BEST by far - just outstanding!
Superior in every way.
We had a great experience working with Eric at Crosswind Home Inspection. He was thorough, went through all significant findings with us and gave us practical advice. Would definitely recommend him and look forward to working with him again in the future!
The inspection Eric performed went very smoothly. He was very pleasant to work with; he was thorough, clearly very experienced and pointed out multiple issues, some of which would need to be addressed. Thank you, Eric!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
