Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
CSI Accounting & Payroll logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

CSI Accounting & Payroll

New Brighton, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 35 bookkeeping services · 4.9★ from 371 Google reviews

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Report card

Percentile vs other bookkeeping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CSI Accounting & Payroll is better than 94% of bookkeeping services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CSI Accounting & Payroll is better than 91% of bookkeeping services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CSI Accounting & Payroll is better than 100% of bookkeeping services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CSI Accounting & Payroll is better than 100% of bookkeeping services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CSI Accounting & Payroll is better than 100% of bookkeeping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CSI Accounting & Payroll is better than 90% of bookkeeping services.A
90

Reviews for your job

Customers hired CSI Accounting & Payroll for 8 kinds of job.

CSI Accounting & Payroll for business tax return preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Business tax return preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Business tax return preparation”

Stephany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My husband and I both own multiple businesses and we were looking for a strong accounting firm to have on our team. I grilled Hunter in the very beginning with my list of needs and he answered everything I threw at him with thorough answers and in a professional manner each time. We have been working with CSI for…

Reasonable priceBusiness tax return preparationPayroll accountingBusiness tax planning
Demi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I want to give a huge shoutout to Kris Foster, Payroll Manager at CSI. She has been an outstanding example of what great client service should look like. When parts of my payroll situation were unclear, Kris didn’t make assumptions or leave me trying to figure things out on my own—she called me directly to clarify,…

Business tax return preparationIndividual tax planningPayroll accounting
Codi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am opening my own business for the first time and reached out to CSI Accounting for tax consulting and I am SO happy I did! I worked with Hunter Rademacher at CSI and he is the absolute best. From the very first phone call, he was so personable and really cared about what I needed out of the services specific to…

Reasonable priceBusiness tax return preparationPayroll accountingBusiness tax planning
SheaLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marie Wright at CSI Accounting & Payroll has been an incredible asset to our business. She is professional, detail-oriented, and extremely knowledgeable, but what truly sets her apart is how much she genuinely cares about the people she works with. Running a business comes with constant challenges, and having…

Reasonable priceTrusts & estates accountingBusiness tax return preparationIndividual tax planning
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am new to the area and CSI and Hunter have been extremely helpful in getting adjusted and growing my business. I feel as though as I can really trust Hunter and send many people his way. I could not recommend them any more!

Reasonable priceBusiness tax return preparation
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been using CSI for my payroll for a number of years. They are utterly fantastic. Everything done is professional caliber. I often get same-day assistance when I need something,

Business tax return preparationIndividual tax planning
Stacy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

CSI Accounting has been an outstanding partner for our small business. They handle our bookkeeping and payroll with exceptional accuracy and consistency, and they are consistently responsive and reliable. Questions are answered quickly, deadlines are never an issue, and the entire team is genuinely friendly and easy…

Reasonable priceBusiness tax return preparationPayroll accountingBusiness tax planning
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Marie Wright is an outstanding payroll specialist—always timely, incredibly helpful, and remarkably patient.

Reasonable priceBusiness tax return preparationIndividual tax planningPayroll accounting
Orlando12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service. Always ready to help with precision and in a timely manner.

Reasonable priceBusiness tax return preparationPayroll accountingGeneral bookkeeping
Chad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been working with CSI for a while now. They have great service.

Business tax return preparationIndividual tax planning
KyleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hunter was extremely thorough and informative waking me through what CSI offers. Its very rare to find a company with such a great follow-up, great onboarding process, and exceeds expectations as Hunter and CSI did. If you are looking for an accountant for small business Hunter & CSI are top of the line.

Business tax return preparationBusiness consulting
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been so impressed with the knowledge and support provided by CSI Accounting. We didn’t realize what we were missing in accounting services!

Reasonable priceBusiness tax return preparationBusiness tax planningGeneral bookkeeping
Jona month ago★★★★★

Rating only, no written review.

Business tax return preparationBusiness consultingPayroll accounting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Payroll accounting31—
Business tax return preparation13—
General bookkeeping12—
Accounting services11—
Business consulting11—
Business tax planning7—
Individual tax planning6—
Accounting audits5—

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