iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 64 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★109 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Custom Finish Painting, LLC five stars based on 109 reviews, with the owner responding to 72 percent of them. Customers frequently highlight the company's punctuality, thorough preparation, and clean work sites for both interior and exterior projects. Recurring themes include responsive communication, competitive pricing, and professional handling of wood rot repairs. The provided excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 109 reviews (100% five-star).
Reviews on this page: 109 Google reviews (107 with written comments, 15 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: October 8, 2026.
Service: Wallpaper Removal Service serving Kansas City, Missouri.
Data from Google, last updated November 2, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
Custom Finish Painting, LLCWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom Finish Painting, LLC: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom Finish Painting, LLC: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom Finish Painting, LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom Finish Painting, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom Finish Painting, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
5.0of 5
5 stars109100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
99%praise
Praise29099%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price650%
Reasonable650%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6522%
Would recommend5017%
Staff & attitude4917%
Speed & response4917%
Price & value4315%
Communication2810%
Honesty & trust93%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“After entertaining several estimates we decided to go with Josh and his crew due primarily to the attention to detail in the estimate process.”
“I highly recommend CF Painting to anyone looking for a trustworthy painting company.”
“Everyone I delt with was friendly and professional.”
“They fit us into the schedule quickly and the team did a great job with prep and paint.”
“Very professional service from putting together the estimate, scheduling the work, communicating any delays due to weather, and the courtesy of the crew.”
“Joshua provided outstanding customer service from beginning to end and his paint team did excellent work at a very reasonable price.”
“Eric, the crew lead, did a great job directing everyone and was very easy to work with.”
“Their team is professional, reliable, and pays great attention to detail.”
People customers mention
Josh27 reviews
Eric3 reviews
Quintana3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Custom Finish Painting, LLC for 8 kinds of job. Pick one to see what they paid and said.
Kate1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Professional and pleasant employees. Very efficient and attentive to detail.
I am very happy with my exterior house painting experience with them, but I was even more thrilled about the work they did on my wood rot repair, especially my box out kitchen window and my fireplace exterior. Excellent company for the job I needed done!
Reasonable priceExterior painting
david5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I reached out for a quote and with in two weeks my job was completed. Everyone I delt with was friendly and professional. I highly recommend Josh, Eric and the whole team.
Great priceInterior painting
BrantLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our house is 12 years old and was due for a paint refresh. After entertaining several estimates we decided to go with Josh and his crew due primarily to the attention to detail in the estimate process. We are completely satisfied with the end result and astonished by the amount of prep work and attention to…
Kane11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience with Josh and his team. They fit us into the schedule quickly and the team did a great job with prep and paint. We love the way our house looks and get lots of compliments from the neighbors! Don't hesitate calling Josh and getting your project completed!
kmjosephLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve used CF Painting for both exterior and interior painting projects over the past several years, and they have consistently done excellent work. Their team is professional, reliable, and pays great attention to detail. The owner, Jos, takes pride in making sure everything is done right. I highly recommend CF…
Risa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Josh and his crew did a great job! His crew was punctual, quiet, and cleaned up well when they finished. We had painting done both inside and outside our home and highly recommend them.
Professional and pleasant employees. Very efficient and attentive to detail.
I am very happy with my exterior house painting experience with them, but I was even more thrilled about the work they did on my wood rot repair, especially my box out kitchen window and my fireplace exterior. Excellent company for the job I needed done!
Price assessment: Reasonable price
Services: Exterior painting
Response from the owner · 3 weeks ago
Kate, thank you so much for taking the time to leave us this wonderful review. We're thrilled that our team was able to deliver excellent results on both your exterior painting and those detailed wood rot repairs, especially around your kitchen window and fireplace. That kind of attention to detail is exactly what we strive for with every project. We'd love to work with you again whenever you need us.
- Joshua, Custom Finish Painting
William Krumrei3 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Thank you so much for the five-star review, William. We really appreciate you taking the time to recognize the attention to detail and thorough clean-up on your project. That commitment to doing things right and leaving your space spotless is something we take pride in with every job. We'd love to work with you again whenever you need painting or staining services in the future.
- Joshua, Custom Finish Painting
david rushing5 reviewsiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
I reached out for a quote and with in two weeks my job was completed. Everyone I delt with was friendly and professional. I highly recommend Josh, Eric and the whole team.
Price assessment: Great price
Services: Interior painting
Response from the owner · 2 months ago
Thank you so much for the kind words, David. We really appreciate you taking the time to leave this review and for trusting us with your project. It's great to hear that our team made the process smooth and efficient for you, and we're thrilled that everyone involved could deliver the professional service you were looking for. We'd love to work with you again whenever your next project comes around.
- Joshua, Custom Finish Painting
Brant McCoyLocal Guide · 32 reviewsiTotal number of Google reviews Brant has written across all businesses on Google Maps, not just this one.
Our house is 12 years old and was due for a paint refresh. After entertaining several estimates we decided to go with Josh and his crew due primarily to the attention to detail in the estimate process. We are completely satisfied with the end result and astonished by the amount of prep work and attention to detail that was given to this project. I cannot recommend them highly enough.
Kane Znamenacek11 reviewsiTotal number of Google reviews Kane has written across all businesses on Google Maps, not just this one.
Great experience with Josh and his team. They fit us into the schedule quickly and the team did a great job with prep and paint. We love the way our house looks and get lots of compliments from the neighbors! Don't hesitate calling Josh and getting your project completed!
kmjosephLocal Guide · 27 reviewsiTotal number of Google reviews kmjoseph has written across all businesses on Google Maps, not just this one.
I’ve used CF Painting for both exterior and interior painting projects over the past several years, and they have consistently done excellent work. Their team is professional, reliable, and pays great attention to detail. The owner, Jos, takes pride in making sure everything is done right. I highly recommend CF Painting to anyone looking for a trustworthy painting company.
Price assessment: Reasonable price
Services: Interior painting, Exterior painting
Tom Albert Steinman8 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Custom Finish Painting did a top quality job on our house. They removed rotted wood framing trim, cut and replaced wood trim around windows, added trim for a drip edge along the bottom of all of our siding around the house, scrapped, chalked, masked, and painted the house. Then, hand painted (with 2 coates!) all of the door and window trim work, front, sides, and back (at my request). Such a fantastic, beautiful job. The crew was very professional and efficient. Eric, the crew lead, did a great job directing everyone and was very easy to work with. Very friendly crew. Josh Quintana, the owner, was always checking with them and me to keep me informed and checking if things were going okay. Work was delayed a few days due to weather, but I was always informed. I've had neighbors take a picture of their sign in the yard for possible work. I would rehire Josh's company in a heartbeat, if and when I need my house worked on again. Thanks Josh! Great work and excellent customer service!
Price assessment: Reasonable price
Services: Water damage repair, Door painting, Siding painting, Spray painting, Wood painting, Exterior painting
Risa Glinn2 reviewsiTotal number of Google reviews Risa has written across all businesses on Google Maps, not just this one.
Josh and his crew did a great job! His crew was punctual, quiet, and cleaned up well when they finished. We had painting done both inside and outside our home and highly recommend them.
Price assessment: Reasonable price
Services: Water damage repair, Interior painting, Exterior painting, Service not listed
Response from the owner · 6 months ago
Thank you for trusting us with your home! It was a pleasure to work with you as well and we look forward to helping you in the future.
Jeremy Garrett2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Great experience overall! Joshua provided outstanding customer service from beginning to end and his paint team did excellent work at a very reasonable price. Definitely plan to work with them again for any future painting needs!
Price assessment: Great price
Services: Interior painting
Lori GrovesLocal Guide · 18 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
The best paint job we’ve ever had! The prep work was outstanding with tape, paper to protect floors and plastic to protect our furniture. Patched and sanded the walls where needed. Prompt crew and finished in a timely manner!
Response from the owner · 9 months ago
Thank you so much Lori! It was great working with you and we look forward to helping you in the future!
