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CUSTOM HOME STAGING

Home staging service · San Antonio, TX · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%86+22.4Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty68−3.2Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#85 of 124 home staging servicesPosition by Experts Score among all companies we track in this category. · better than 32%
5.0 ★★★★★ 82 Google reviews · 22 photos
99%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
Jul 2026latest review

CUSTOM HOME STAGING at a glance

Reviewers frequently praise the company for its professional communication, punctual delivery, and ability to transform properties to facilitate quick sales. Clients note the availability of varied furniture styles, competitive pricing, and flexible financing options that align with real estate timelines. The primary criticism involves a disputed cancellation fee charged after a last-minute scheduling change, which one client found excessive despite prior verbal assurances from the owner.

  • Google rating: 5.0 out of 5 from 82 reviews (99% five-star).
  • Reviews on this page: 82 Google reviews (79 with written comments, 19 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: July 1, 2026.
  • Service: Home Staging Service serving San Antonio, Texas.

Data from Google, last updated October 25, 2026.

Score profile vs other home staging services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction92Reliability86Craft & service99Value100Momentum68Replies to reviews–Satisfaction: 92 (median 97)Reliability: 86 (median 97)Craft & service: 99 (median 99)Value: 100 (median 99)Momentum: 68 (median 100)
CUSTOM HOME STAGINGHome Staging Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CUSTOM HOME STAGING: 92/100 on this factor. Category median: 97.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CUSTOM HOME STAGING: 86/100 on this factor. Category median: 97.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CUSTOM HOME STAGING: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CUSTOM HOME STAGING: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CUSTOM HOME STAGING: 68/100 on this factor. Category median: 100.B
68
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
–

Bar = this company · dark tick = category median.

Star ratings

82 Google reviews we collected

  • 5 stars8199%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 79 written reviews

  • Praise18196%
  • Complaints84%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3820%
  • Would recommend3820%
  • Staff & attitude2915%
  • Communication2714%
  • Speed & response2614%
  • Price & value2513%
  • Honesty & trust63%

What customers talk about

We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience - service, communication, price and material!”
  • “I’m sure it contributed to the sell of my house … highly recommend…”
    “I would not recommend this company.”
  • “Had him stage my house in Bandera and she was very sweet and helpful with the process.”
  • “Great communication from the start when discussing pricing and different packages, flawless with delivery of the staging furniture, no damages to my h…”
  • “Casey went above and beyond on getting our house staged quickly after reaching out to her last minute.”
    “Due to an unexpected delay (2 days) on a staging, this company wanted to charge $1000.”
  • “They offer great value with their pricing and friendly service.”
  • “The house looked very inviting and they were upfront with the pricing.”

People customers mention

  • Casey 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired CUSTOM HOME STAGING for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

George10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I would not recommend this company. Due to an unexpected delay (2 days) on a staging, this company wanted to charge $1000.00 cancelation fee. This was after I personally spoke with the owner and explained the situ. He was all nice and then dropped a ridiculous invoice on my realtor. I would not recommend.

Staci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience! Casey went above and beyond on getting our house staged quickly after reaching out to her last minute. It made our home look so much better for potential buyers.

Eric11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’m so glad I decided to use this company to help stage my listing. They were fantastic in every phase. Highly recommend!

JonathanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you for helping turn a house into a home. Your interior decor and design really helped showcase the work we do at Swan Custom Builders.

Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Custom home staging was amazing from start to finish. Great communication from the start when discussing pricing and different packages, flawless with delivery of the staging furniture, no damages to my home, and flawless when they came to pick up. I’ll continue to use them whenever I need to add the final touch to my listings!

Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Casey helped us stage 2 homes during the most stressful period in our lives. She was warm, wise, full of humor, and highly efficient! Truly a joy to work with and know!

Photos

Customer reviews

5.0 ★★★★★ 82 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
George Whitehead10 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would not recommend this company. Due to an unexpected delay (2 days) on a staging, this company wanted to charge $1000.00 cancelation fee. This was after I personally spoke with the owner and explained the situ. He was all nice and then dropped a ridiculous invoice on my realtor. I would not recommend.

Staci Beam5 reviewsTotal number of Google reviews Staci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience! Casey went above and beyond on getting our house staged quickly after reaching out to her last minute. It made our home look so much better for potential buyers.

Eric Salinas - San Antonio Real Estate11 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m so glad I decided to use this company to help stage my listing. They were fantastic in every phase. Highly recommend!

Jonathan CisnerosLocal Guide · 13 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for helping turn a house into a home. Your interior decor and design really helped showcase the work we do at Swan Custom Builders.

Andrew Cuzman4 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Custom home staging was amazing from start to finish. Great communication from the start when discussing pricing and different packages, flawless with delivery of the staging furniture, no damages to my home, and flawless when they came to pick up. I’ll continue to use them whenever I need to add the final touch to my listings!

Sharon Neill4 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Casey helped us stage 2 homes during the most stressful period in our lives. She was warm, wise, full of humor, and highly efficient! Truly a joy to work with and know!

LS-9117 reviewsTotal number of Google reviews LS-911 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staging was awesome, 99 percent of the showing feedback mentioned the staging. I’m sure it contributed to the sell of my house … highly recommend…

Frankie Vargas3 reviewsTotal number of Google reviews Frankie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an amazing job bringing my house to life. The house sold a month after it was staged. Their communication was great. Will definitely use them again and would recommend them to everyone!

Jeremiah Georgescu10 reviewsTotal number of Google reviews Jeremiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had him stage my house in Bandera and she was very sweet and helpful with the process. It was actually very smooth and easy. We’ll definitely use again.

Dacia CrossLocal Guide · 32 reviewsTotal number of Google reviews Dacia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hiring Custom Home Staging was hands down the best decision we made when selling our home. They were professional, creative, and completely transformed our space with details I never would have imagined myself. The house looked elevated, Modern and photographed beautifully! We received TWO offers on day one of listing. That says it all. Highly recommend!

CUSTOM HOME STAGING on Google Maps →

Business details