Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
Customers frequently praise Custom Lawn & Landscape for punctuality, thorough communication, and knowledgeable service regarding mowing, irrigation, and landscaping. Long-term clients often highlight consistent yard appearance and responsive handling of concerns. However, recurring criticisms in lower-rated reviews involve missed mowing sections, uneven cuts, and billing discrepancies on irrigation repairs. Some reviewers also noted instances where employees failed to clean up displaced leaves or damaged surrounding plants during service.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
600 Google reviews we collected
Phrases our text analysis found in 448 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 448 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always do a great job, been using them for 3 or 4 years.”
“When I bought my current house, it came with a horribly neglected sprinkler system that had been damaged due to freezing at some point.”
“He’s very professional & does what he says he’s going to do.”
“Custom Lawn and Landscape has always been so responsive to questions and concerns!”
“Guess they don't need any new business since they never called me back after calling twice about sod and landscaping for my new home.”
“Highly recommend giving them a chance to take care of any of your lawn issues.”
“I had two previous companies, and the service was not great nor communication.”
“Custom's prices are reasonable and the service is great.”
“not worth it WAIST OF TIME AND MONEY.”
“This company by far is the best and most reliable company I’ve ever worked with!”
“This company has repeatedly lied about our mowing schedule from the very first service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Custom Lawn & Landscape for 8 kinds of job. Pick one to see what they paid and said.
Always do a great job, been using them for 3 or 4 years. Yard looks great. Happy with their work.
Sean O'Dwyer is THE BEST Lawn Specialist....he helps make our yard look amazing!!
So far good experience with Custom. I had two previous companies, and the service was not great nor communication.
This company has repeatedly lied about our mowing schedule from the very first service. They offered 2 free mows as a solution, the first of which was done hurriedly and did not have the professional look of the previous mowing, and the next mowing they legitimately put off because of rain but rather than returning…
This company by far is the best and most reliable company I’ve ever worked with!! Highly recommend giving them a chance to take care of any of your lawn issues. Cole always explains exactly what he believes is best for my lawn.
I used Custom Lawn in the past and was very pleased with how my lawn looked. I am sure they will do the same prestiged job they did in the past. Thanks for coming out to help me out again, guys.
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 140 | — |
| Irrigation system repair & maintenance | 135 | — |
| Lawn mowing & maintenance | 81 | — |
| Lawn pest control | 66 | — |
| Grass seeding | 65 | — |
| Yard work | 20 | — |
| Mulching | 12 | — |
| Sod installation | 6 | — |
4.8 ★★★★★ 600 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Always do a great job, been using them for 3 or 4 years. Yard looks great. Happy with their work.
Sean O'Dwyer is THE BEST Lawn Specialist....he helps make our yard look amazing!!
Thank you so much for your fantastic review! We're thrilled to hear that Sean is making such a positive impact on your yard. He truly cares about delivering the best results, and we’re lucky to have him on our team. We appreciate your support and look forward to keeping your lawn looking amazing!
So far good experience with Custom. I had two previous companies, and the service was not great nor communication.
They do great work
Thank you Juan for always doing a great job!
Great company!
Always on time and very thorough service.
This company has repeatedly lied about our mowing schedule from the very first service. They offered 2 free mows as a solution, the first of which was done hurriedly and did not have the professional look of the previous mowing, and the next mowing they legitimately put off because of rain but rather than returning as soon as possible, put us into our regular weekly schedule. That is 2 weeks past the last mowing. Everyone who has a mowing service in my neighborhood (about 50%) had their lawns mowed within days of the rain…not weeks. I wouldn’t let this company mow my lawn for free for an entire year because they can’t keep up and the yard goes shaggy when that happens.
This company by far is the best and most reliable company I’ve ever worked with!! Highly recommend giving them a chance to take care of any of your lawn issues. Cole always explains exactly what he believes is best for my lawn.
Hi Richard! Wow—thank you for the incredibly kind words and for highly recommending us. We’re honored to be considered the best and most reliable by you. It’s our goal to deliver consistently great lawn care, and we’re grateful for the opportunity to take care of your needs. If there’s anything specific you’d like us to tackle next or any new services you’re considering, we’re here and ready to help. Have a fantastic day!
I used Custom Lawn in the past and was very pleased with how my lawn looked. I am sure they will do the same prestiged job they did in the past. Thanks for coming out to help me out again, guys.
Thanks for the great rating, we are so glad when we can provide that 5 star service again and again.
Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts
