How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%72+17.5Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORECustom Lawn & Landscape
Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 69 gardeners · 4.8★ from 600 Google reviews
Report card
Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Custom Lawn & Landscape for 8 kinds of job.
Custom Lawn & Landscape for irrigation system repair & maintenance
Clear ✕All 136 Google reviews tagged “Irrigation system repair & maintenance” · showing 120
Always do a great job, been using them for 3 or 4 years. Yard looks great. Happy with their work.
We've been customers a long time and that didn't seem to be appreciated...they used to be okay, but have gone downhill in their consistency of services and customer experience over the past several years. Recently, we were charged 50% more than quoted on irrigation repairs and sprinklers were not reset after the…
Robby with Custom Lawn and Landscape irrigation services is outstanding. He is very knowledgeable and professional. Repaired the electrical and waterline running under the driveway. Then checked my entire system for any others issues. I was extremely pleased with his thoroughness. I highly recommend Custom Lawn & Landscape
Jason at Custom Lawn & Landscape was great! The whole process from scheduling to payment was easy. He repaired all of my sprinkler system issues and was very knowledgeable along the way. He and the company are top notch.
Chemical application done as scheduled. Punctual and notified when scheduled.
I have been using this company for a few years now, both for mowing and irrigation. They have been missing large sections while mowing my lawn for over 6 weeks. I reported it the first time it happened, but it took over a month to have Dave come out to my house to confirm that they are indeed just not mowing…
Jason was fantastic fixing out sprinkler system. Arrived on time, worked fast and did wonderful work. Highly recommend Jason and Custom Lawn.
Great communication. You can count on these guys.
Seth is great! He has always been very communicative regarding any delays (due to rain) or changes and him and his crew are quick and arrive around the same time each week! They are in and out in no time flat too!
Always can count on Custom Lawn to meet and exceed my expectations of a great lawn. Always on time, great products that do the job, expert lawn specialist to give me needed information on keeping my lawn looking great. Always on time with applications. Thank you, Sean.
Chad was very helpful getting my sprinkler system set up. Would recommend Custom for sprinklers and lawn service.
8 didn't even know there was a problem with my sprinkler cover but Chad eas there early that morning to address it. Thanks for everyone at Custom Lawn for being proactive.
Robbie knocked out several tough repairs in a timely manner. This included fixing several leaky heads, zones that wouldn't turn on, zones that wouldn't turn off, and tracking down the zone controls that had been buried by a thick layer of dirt and grass, and throughout the whole process, he was always friendly and informative.
I really appreciate the detailed and careful service provided by Custom Lawn Care technician Conor Rutherford. Always announces service times days before and arrives on time; I appreciate his diligence. I feel that my grass is greener on this side thanks to Custom Lawn & Landscape.
Robert has provided service at my home a few times. He is professional, on time and really helpful. He always takes his time and listens to my concerns about my sprinkler system. I would recommend him for service without hesitation!
Everyone at Custom Lawn has always been very professional. I like that they call the day before they come to let us know they will be at our home the next day. They always leave our lawn looking great. We really appreciate all of their hard work.
Custom Lawn Irrigation tech Rodrigo helped me solve several irrigation issues. He was patient and explained the system to me and even checked our house for water leaks. Custom Lawn has also assisted us with drainage issues and applications to keep our lawn healthy. Shawn contacts us in advance of applications so I…
Chad did a great job getting the sprinklers going, and updating our controller. Also recommended some additional things we can do to save water.
Robert did a great job with our sprinkler check and repair. He is detailed and professional. We will continue to use Custom Lawn for our future needs.
Great communicator and attention to details!!!
Did a really good job!
They showed up on time and got my sprinklers repaired. A+
We’ve been using Custom Lawn for years and have been happy with their service. Zach did a great job inspecting and adjusting our sprinkler system. He took time to make sure all areas of the lawn were covered, and he even found a couple of sprinklers that were overgrown and not raising. He was very helpful and knowledgeable.
Robby was an excellent worker, very knowledgeable, and fun to converse with. I'll ask for him again!
For spring 2026, I chose a new company to set my sprinklers. Custom lawn & landscape sent Chad Wallace. Chad took care of me. He called to let me know he was on his way. He addressed one head that was no longer needed due to some deck work. And he smiled. Thank you Chad.
Chad has kept my very old lake-based sprinkler system running consistently and in good shape for 5 years. He is knowledgeable, conscientious, and a good problem solver. He is also pleasant and seems to get joy from a job well done.
Thorough job!
Chad was helpful and friendly.
Jason solved our sprinkler issues - have worked with him for years and appreciate his approach and knowledge.
We have used Custom Lawn for 20+ years. Robert recently turned on the sprinkler systems for my house, as well as my daughter’s house. He was very personable and he did a thorough job in making sure the sprinkler heads were set properly. He discovered that one sprinkler head at my daughter’s house was broken and needed to be replaced.
Chad with Custom Lawn and Landscape have been out several times over the last several years and has done a fantastic job each time. He is personable, knowledgeable, and efficient. Would recommend.
Good communication about issues that were found, efficient repairs. Thanks!
On time, friendly, knowledgable.
Chad was very helpful and patient and got my irrigation system repaired and maintained well.
Chad provided excellent irrigation opening service. He checked all zones and replaced drip line sprinklers as needed. He arrived exactly when he said he would and called when he was on the way so I could be prepared for his visit.
Zach was punctual, did a great job at repairing a couple leaks and setting the sprinkler for the season.
Positive attitude -took the time to walk through all the details
I have used them for several years now and they always provide great service.
Great communication and service.
Zach did a great job turning my sprinkler system on and found one leak head and fixed it. Thank you Zach!
All wkrk is very good if not excellent. Wonderful employees. Easy to wotk with and respomd when you leave messages. 5 stars
Great work and customer service.
Great job! Chad helped with fixing a broken part with our sprinkler system. Very courteous and professional.
Was on time, got the work done quickly, and system kicked on without any issue!
Chad was great!! He did everything to get our sprinklers running great.
Zach was awesome and we appreciate his attention to detail and he was very polite.
We had Custom Lawn out to do the annual sprinkler turn on for the season. Zach was timely, thorough and professional. I appreciate the opportunity to discuss any questions or concerns I may have. Always excellent service.
Adjusted sprinkler heads and discovered 2 that no longer worked. Quick and reasonable replacement. Thank you.
We couldn't be more pleased with the work that Custom Lawn did at our home. Jason Greenlee was incredible to work with. He listened and understood our vision and with the team transformed our irrigation system. We are excited to watch our landscaping and garden plan come together now that we have the right system in place.
Jason was thorough, quick to respond and easy to work with. He helped me with my sprinkler system.
Jason came to winterize my irrigation systems. Was on time, made quick and complete work of it, and was friendly to chat with the entire time. Highly recommended.
Custom Lawn and Landscape has earned my trust over the years and is my go-to. I've always been happy with the work Custom does and the technicians and office staff I deal with. I see Jason most frequently on the irrigation side of things. He is always a pleasure to speak with and does a great job. He's always…
Jason is great with our sprinkler system open, shut down, repairs, etc. We have specific things that have to be done outside of the ordinary shutdown and he always does it all with perfection. We have used Custom Lawn for many years for lawn care and our sprinkler system. They are a great company with integrity.
2024 Update: Yet again, Jason comes in clutch. This time I had an actual irrigation "emergency" and he immediately knew what to do when he saw it. He also spent the time to educate me on why the issue occurred and made suggestions for the future. I honestly don't know how this guy doesn't run his own operation by…
Sean came out this morning to service irrigation system for the winter. He is exceptional, very knowledge, explained what he was doing, giving me pointers on potential pitfalls, very patient with my questions , waiting for me to follow his instructions, very personable Sean made me feel like my business MATTERS.…
Sean has been an exemplary employee. He is very friendly and professional and takes care of all my questions and/or concerns.
Jason did an amazing job!!! We love Custom Lawn!
We called Custom Lawn to come out and take a look at our system. Jason was punctual and listened to our issue. He was extremely knowledgeable about the system and what it needed to get it up and running. He was friendly, quick to diagnose the issue and fix it. He continued to answer questions. We 100% recommend not…
I just called them to tun off sprinkler and they broke my backwater supply. I called then to fix and they said its fixed but when i started the sprinklers it was still leaking
Workers kept yard clean as the worked. Did a good job.
Definitely use this company again and recommend to others. Jason has repaired two separate leaks in my irrigation system. Each time, he's provided great service in a prompt, professional, and fair manner. It was great to have the same service technician for each repair.
I had a sprinkler system start in march of 2022. Called in 3-4 times to pay and got no one on the phone and they said they were "short Staffed" when I finally got someone on the phone on 7/22. Prior to calling in on 7/22 I received an email saying that I was in jeopardy of being sent to collections. I explained that…
We were so happy with our irrigation service! We worked with Jason Greenlee, the Irrigation Department Manager and he was so incredibly helpful. He showed us how to use the system, educated us on the best ways to use the watering schedule, checked and serviced everything so well! We use Custom Lawn for several…
Great customer service. Easy to use website. Always do an excellent job mowing the lawn and trimming. Reasonably priced. I highly recommend them.
One of my sprinkler zones wasn’t working. Tom from Custom came out and quickly identified and fixed the problem. Turns out Google Fiber installers clipped a pipe. He took a few minutes to help me understand my whole sprinkler system better. Very happy with this service and I highly recommend Custom.
Jason did a great job repairing my backflow. He worked quickly and explained my options. Thanks!
These guys are amazing!! Theye are responsive to my questions and very knowledgeable!! Highly recommend calling Custom Lawn for all of your lawn/landscaping needs.
When my backflow valve gave out, Custom Lawn & Landscaping answered the call. The customer service rep (I can't remember her name) was fantastic. No one was available to look at it immediately, but she made sure someone came by to turn off the water until a tech could come out later to repair it. Jason G, the…
Tom was the technician that came to the house. Couldn’t hope for better quality of service. Thank you Tom and team!!
Jason was very helpful! I had running water outside my house in the middle of the winter. Initially I thought it may be my irrigation system and Jason came out within an hour of me contacting Custom Lawn and Landscape. We identified the issue to one pipe that was not the irrigation system, and he helped walk through…
Tom was prompt and professional. Prices were very competitive. Xavier and Mike in the office are courteous and helpful. I recommend!
Tom did a great job for us!
Great service from this company, timely and efficient. Tom did a great job
The folks at Custom Lawn & Landscape know what they're doing, they do it well for a fair price and they're very good to work with.
Thank you to Sara, Billy, Jhonny, and the team who provide outstanding service year round! I appreciate everything the team does, especially this last time when there was a mix up with the service and the team was able to come back out, same-day!! A big thank you to Tom as well for the services he provided on my…
Tom is excellent with maintaining sprinkler system, Billy is wonderful on the phone and it great to work with him and his team. Very responsive and professional and provide top quality services
Tom did a good job winterizing our irrigation system.
Unfortunately we had to fire this lawn company. There services have become inconsistent, and the customer service and scheduling is very disorganized. We tried to call for two weeks just to get our lawn cleaned, which we had already been invoiced. After multiple promises with no work done, we were forced to cancel…
A huge thank-you to Tom and Tammy today! You made my day. I was scheduled for an irrigation winterization for next week but Tom was able to do it the same day as a neighbor. He did it quickly and with a good heart. Tom was completely professional and helpful. Tammy helped coordinate the change so that all was…
Jason came to turn off our sprinkler system and the overall service was great. We have some things we need to fix and he did a great job of explaining everything we need to do next. Highly recommended and will definitely use their services in the future.
Jason handles my irrigation system each season. He is always professional and does a great job!!
I love Custom Lawn! All of their employees are kind, efficient, and professional. Today, Travis and Trey did an excellent job mowing. Travis even offered to take a broken sprinkler head to the office and find out who can help replace it! Great Company!
We use Custom Lawnand Landscape for several services. Our representative, Troy, is personable and decisive as to what our lawn needs and when.He is knowledgeable and it is a pleasure to consistently have his input. This provides continuity of communication and enables the work to get done when expected. We are…
I don't usually write reviews publicly, but I believe this company and the services they provided were well worth the writeup. I contacted them late last week, Billy answered and he was very cordial and responsive. He was able to set me up with 2 visits, one for a sprinkler repair (immediate) and a quote for…
Jason G., irrigation manager came out to fix a leak in our system. He was knowledgeable, considerate and efficient. He made the repair quickly and for less than quoted after examining the problem. Great customer service!
Jason has been out to service/maintain our sprinkler system several times. I fully trust his professional knowledge and skills to take care of whatever the issue might be. Thanks Jason !
Jason did a great job installing our new sprinkler system. Always on time and very professional.
Jason was awesome. He was thorough in explaining everything, very professional and did a great job.
Had fears of a leak in our system, which is typically maintained by a different company. Other company said it’s not time to check the systems yet, so they would come to look at it in a couple weeks. Seemed unusual for a customer with a concern about a leak. Found custom lawn and landscape on Google and gave them…
We had a leak in our sprinkler system, and Custom Lawn was recommended to us. Jason Greenlee arrived to investigate, and he took this project on like a personal challenge. Wow. He and his team relentlessly searched and located the problem. He saved us thousands in repair dollars by identifying a simple solution…
Personnel are excellent. Communicstion outstanding. Will continue to use in the future.
Tim Brown and his crews did a great job for a fair price. High level of integrity. I highly recommend Custom Lawn & Landscape and would certainly use them again.
Our technician was very friendly and professional. Irrigation system was successfully completed and ready for winter.
Awesome local business! We just had our sprinkler system winterized for the year and they did a great job at a very affordable rate. Jason was early, professional, and friendly. Thanks Custom Lawn and Landscape for the great service!
We've had Jason to our house several times to either move sprinklers, fix a leak or address low pressure water issues. Each time he was professional, honest and personable. He is definitely the person we will call to help with all of our lawn and sprinkler needs in the future!
Sprinkler techs alway on time, quick & efficient.
I have been a loyal customer of Custom Lawn for years and here is why; they care about their customers! Sounds too good to be true but it is. Jason provides excellent customer service is pleasant and professional. Most of all Jason and the Custom lawn team are honest and RELIABLE. If you want a company you can trust please call Custom Lawn. Thanks guys😃
Goodbye Ryan! These guys were excellent very responsive to my concerns if you’re looking for lawn and landscaping don’t look any further you found them in Custom Lawn & Landscape !!!
I had a new gentleman do my irrigation system start up. He called me ahead of time and was early. He was very professional, very interactive, and obviously knew what he was doing.
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 140 | — |
| Irrigation system repair & maintenance | 135 | — |
| Lawn mowing & maintenance | 81 | — |
| Lawn pest control | 66 | — |
| Grass seeding | 65 | — |
| Yard work | 20 | — |
| Mulching | 12 | — |
| Sod installation | 6 | — |
