Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Custom Lawn & Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%72+17.5Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Custom Lawn & Landscape

Olathe, KS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 69 gardeners · 4.8★ from 600 Google reviews

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Report card

Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom Lawn & Landscape is better than 83% of gardeners.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom Lawn & Landscape is better than 72% of gardeners.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom Lawn & Landscape is better than 82% of gardeners.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom Lawn & Landscape is better than 99% of gardeners.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom Lawn & Landscape is better than 100% of gardeners.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custom Lawn & Landscape is better than 100% of gardeners.A
100

Reviews for your job

Customers hired Custom Lawn & Landscape for 8 kinds of job.

Custom Lawn & Landscape for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 6 Google reviews tagged “Tree trimming & pruning”

RyanLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Custom Lawn for many years. I love having Cole Jensen as my "lawn guy". He gives me tons of options on what we could do to remedy lawn & landscape issues. Custom and Cole have me as a customer for life.

Lawn mowing & maintenanceGrass seedingTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
LindyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t say enough good things about Custom Lawn and landscaping. Craig Wiens gave us a spot-on estimate, sent the ‘A’ crew to get the work done and met our deadline. Our yard looks fantastic!

MulchingTree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They do great work. I really appreciate the time they spend on my yard. Cole Jensen is the best. Dope AF.

Lawn mowing & maintenanceGrass seedingSod installation+ Responsiveness+ Quality+ Professionalism
KeelyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have worked with Custom Lawn for a couple years now and they provide great service! They do a wonderful job and they are quick to respond when we add things or have questions. They maintain several multifamily units that we manage and having them on board has made things so much better! Highly recommend!! Billy and his team are great to work with!

Lawn mowing & maintenanceMulchingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Landscape designLawn mowing & maintenanceGrass seeding+ Responsiveness+ Quality+ Professionalism
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenanceTree trimming & pruningWeed control+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Weed control140—
Irrigation system repair & maintenance135—
Lawn mowing & maintenance81—
Lawn pest control66—
Grass seeding65—
Yard work20—
Mulching12—
Sod installation6—

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