aaron aguilar3 reviewsTotal number of Google reviews aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy buen servicio, excelentes personas
CV Auto Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#128 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 321 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Oct 2026latest review
CV Auto Repair at a glance
Customers consistently praise the shop for quick turnaround times, reasonable pricing, and clear communication regarding repairs. Services frequently mentioned include exhaust system work, catalytic converter replacements, welding, brake repairs, and battery changes. Staff are described as professional and helpful in explaining issues, with front desk personnel often noted for keeping clients updated. One negative review criticized a diagnosis that did not resolve the original problem, requiring additional payment to fix the recurring issue.
- Google rating: 5.0 out of 5 from 321 reviews (99% five-star).
- Reviews on this page: 321 Google reviews (293 with written comments, 11 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: October 26, 2026.
- Service: Auto Repair Shop serving Chicago, Illinois.
Data from Google, last updated November 10, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CV Auto Repair: 97/100 on this factor. Category median: 88.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CV Auto Repair: 94/100 on this factor. Category median: 85.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CV Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CV Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CV Auto Repair: 67/100 on this factor. Category median: 59.B
67
Bar = this company · dark tick = category median.
Star ratings
321 Google reviews we collected
- 5 stars31799%
- 4 stars21%
- 3 stars00%
- 2 stars10%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 293 written reviews
- Praise56999%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2860%
- Reasonable1838%
- Overpriced12%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results13423%
- Would recommend12923%
- Staff & attitude11019%
- Price & value9416%
- Speed & response5710%
- Honesty & trust254%
- Communication234%
What customers talk about
We read 293 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work and very, very fast, the best service and highly recommended.”
“I highly recommend CV Auto Repair for your automotive needs.”
“Price was reasonable and they were totally professional.”
“They did a great job on my truck, excellent service, a fair price, and they were fast and did their best work.”
“I'm very impressed, I made the call, I told them what I needed and right away they told me what to expect, I drove that 30 minutes later, I was in and…”
“javier found my car problem quick and was honest which i appreciated.”
“The gentlemen Javier is extremely nice and explain everything very detailed.”
People customers mention
- Javier 9 reviews
- Alonso 7 reviews
- Janet 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CV Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
CVAuto Repair saved us as we had our catalytic converter stolen and our RV sounded like a tank. They got us right in and repaired us in 45 minutes, in the rain! Price was reasonable and they were totally professional. 5 stars doesn't say enough
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Professionals, quick & affordable. My 1st time using them & they have exceeded my expectations. They do know it, but they're going to be my new friends. Highly recommend.
Diego2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great service and prices. Alonzo does great work and has a talent for welds. Fixed me emissions. Actually fixed it, and fixed a muffler for me. The couch inside is very comfortable as well.
Great priceExhaustAuto engine diagnostic
AlixiLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Flex joint replacement. I'm very impressed, I made the call, I told them what I needed and right away they told me what to expect, I drove that 30 minutes later, I was in and out within 1 hour
Great priceExhaust
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great work ! The first time I came to them I never left lol it’s been 3 years now😁 I don’t let anyone else touch my cars but them.
Reasonable price
Top3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I came by a few weeks ago to get one of my work vehicles repaired. Had to get a new catalytic converter and they installed one for me. No issues since. Smooth idle and no more check engine light. The lady at the front desk is very friendly and professional. Knows how to communicate. Im coming back to get my brakes done!! Thanks guys !
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 20 | — |
| Steering & suspension repair | 7 | — |
| Auto engine diagnostic | 6 | — |
| Brakes | 6 | — |
| Transmission | 5 | — |
| Oil change | 5 | — |
| Brake service & repair | 4 | — |
| Electrical | 4 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 321 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Mark Honold8 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCVAuto Repair saved us as we had our catalytic converter stolen and our RV sounded like a tank. They got us right in and repaired us in 45 minutes, in the rain! Price was reasonable and they were totally professional. 5 stars doesn't say enough
Brittney Brown1 reviewTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone is extremely nice. No long wait time. Professional. And Quick
- Price assessment: Reasonable price
- Services: Exhaust
Emma Knight1 reviewTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlefast, efficient, reasonable, and friendly
- Price assessment: Great price
Eduardo Gomez1 reviewTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5 star service, takes care of all your needs with a respectful manner
- Price assessment: Great price
Josue Gonzalez2 reviewsTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente trabajo y muy muy rápido, la mejor atención y recomendable
- Services: Transmission
Argenis Oropeza2 reviewsTotal number of Google reviews Argenis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelentes servicio muy hamables
Michelle Khan3 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey answered every question and they did very well with the work
A Griffin4 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessionals, quick & affordable. My 1st time using them & they have exceeded my expectations. They do know it, but they're going to be my new friends. Highly recommend.
Juel Fields3 reviewsTotal number of Google reviews Juel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleamazing service got my car sounding amazing
Business details
- Phone: (872) 267-7100
- Service area: Chicago, IL