Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate D&L Cleaners & Shirt Laundry 4.7 out of 5 based on 79 reviews. Customers frequently praise the business for punctual turnaround, professional staff, and reasonable pricing for standard dry cleaning and laundry services. However, low-star reviews indicate recurring issues with tailoring and alteration work, citing inaccurate stitching, extended processing times, and inadequate communication regarding garment care instructions.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
79 Google reviews we collected
Phrases our text analysis found in 60 written reviews
How often each topic comes up in the written reviews
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They have take great care of my clothes, don’t leave annoying tags on them, are kind and personable, and their drive-through feature is so convenient.”
“He got on the phone was rude, started yelling and swearing at me.”
“They did a great job on all of our clothes for my son's wedding.”
“She was incompetent as a tailor and adjusted the sleeves on my suit to two different lengths because "that's how I wanted it".”
“I constantly use D & L cleaners; my clothes always look amazing and they they are always ready on time.”
“Also, their prices are reasonable, and the articles look sharp when they're done.”
“…go replace my clothes they didn't have to do that so I'm giving them five stars because that is a great place to do your laundry and if something happ…”
“This is probably the best part, honestly, that I can wash my sheets and blankets and they are ACTUALLY DRY.”
“They were super nice and they explained everything and answered all of my questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Used Imperial Cleaners for years but their quality slid way down. Tried D&L and I was ecstatic. My shirts and tailored clothing look their best again. Highly recommend!
If you are looking to have a dress hemmed dont go there. Took over a month, and it was all messed up. My problem is I have no time to get it fixed correctly.
Very professional. Quick Three day turnaround. Dropped suit of on Monday morning, picked it up Wednesday afternoon.
I can’t say enough good things about this company and the people that work there. I am a frequent customer as I need shirts and pants cleaned and pressed regularly for work.They have take great care of my clothes, don’t leave annoying tags on them, are kind and personable, and their drive-through feature is so convenient. Highly recommend them!
Excellent cleaners!! Always a great product for a reasonable price. They pay attention to detail and greet me by name!
Hands down the best dry cleaners, shirt laundry that I have ever worked with ever! They do all of our companies laundry for all of my employees!! They truly care and want our people looking their very best!! I recommend them very highly! Don’t make a mistake and go with anyone else, you will undoubtedly end up with…
4.7 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Used Imperial Cleaners for years but their quality slid way down. Tried D&L and I was ecstatic. My shirts and tailored clothing look their best again. Highly recommend!
If you are looking to have a dress hemmed dont go there. Took over a month, and it was all messed up. My problem is I have no time to get it fixed correctly.
Again, I apologize for our failure on your alteration order. Darrin Petersen
Very professional. Quick Three day turnaround. Dropped suit of on Monday morning, picked it up Wednesday afternoon.
Thank you for taking the time to share your experience.
I can’t say enough good things about this company and the people that work there. I am a frequent customer as I need shirts and pants cleaned and pressed regularly for work.They have take great care of my clothes, don’t leave annoying tags on them, are kind and personable, and their drive-through feature is so convenient. Highly recommend them!
Thank you Steven. We appreciate the opportunity to serve you.
Excellent cleaners!! Always a great product for a reasonable price. They pay attention to detail and greet me by name!
Hands down the best dry cleaners, shirt laundry that I have ever worked with ever! They do all of our companies laundry for all of my employees!! They truly care and want our people looking their very best!! I recommend them very highly! Don’t make a mistake and go with anyone else, you will undoubtedly end up with these guys, and that will only prolong the service you ultimately deserve!!
Thank you Tadd for taking the time to share your experience.
I constantly use D & L cleaners; my clothes always look amazing and they they are always ready on time.
Thank you Alan. Reed’s Dairy is the best!
Always on time and professional.
Thank you David.
Ask for Shawna! She’s the best! D&L are 5 stars!
Thank you Holly.
Fast service and gets the job done!
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
