How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORED'Angelo's Plumbing & Heating
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,080 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D'Angelo's Plumbing & Heating for 8 kinds of job.
D'Angelo's Plumbing & Heating for HVAC system maintenance
Clear ✕All 204 Google reviews tagged “HVAC system maintenance” · showing 200
****Lowering to a one star cause they wanna make it look like im lying and it was only a $10 increase when infact I paid $60 more***Got charge 160 tax included*.for a boiler cleaning that took about 35 minutes Normally pay around 92-100. Their technicians are great, friendly, know their job and answer any questions…
Technician was great
David just finished our annual service on our tankless water heater, AC, and furnace. He noted an issue with the water heater and setup an appointment for next week. David was on-time, through and very professional. Always a pleasure doing business with D'Angelo's.
Very good service. Friendly technicians.
Mike as always was polite and professional. Glad to have him as a technician. Mario & Alice
Very efficient; informative; personable. Couldn't ask for anything more.
Always a pleasure working with people from D'Angelo's. They are as friendly as they are competent.
As usual, D’Angelos Plumbing did a timely install, clean and quick!
Great experience with D’Angelos for HVAC annual maintenance. Very thorough, courteous, professional.
They came in. Inspected our air conditioner; told us what was recommended, discussed our options and we are all happy. Thanks D’Angelo!
Always excellent service from D'Angelo's. Was on-time and professional.
Excellent professional service
friendly great job
Great service all the time.
Jim did a great job on doing the annual maintenance on our furnace and air conditioner.
Speedy and professional annual HVAC maintenance appointment. Good price on the air filter that was changed.
A/C checkup was excellent.
Tim from D'Angelo Plumbing came to do annual maintenance on our sump pump and Navien tankless water heater. He quickly identified several problematic issues with the Navien unit, and also clearly explained the corrective course of action needed. Tim's demeanor was entirely professional and courteous, and we were…
Appreciate the quality of work
We purchased a new high-efficiency furnace and central air units from D’Angelos in 2018. Pricing was very competitive but D’Angelos won our business based on their selection of quality products and excellent customer service. We are extremely satisfied with our new furnace and central air units and love D’Angelos…
On time Professional Knowledgeable Kind
Knowledgeable, on time, personable.
David was professional and helpful re: operation of the maintenance of the HVAC unit. Appreciated all his recomendations
Top notch service from Tech Josh !
Very knowledgeable! Easy to understand. Know what they’re doing.
David was very thorough and explained everything as best he could to someone not familiar with AC/Heating work. I always use D’Angelo’s and trust their service technicians and nothing changed that opinion today. Thank you and definitely recommend D’Angelo’s and David!
Early Friday morning just prior to a long holiday weekend I discovered my water heater wasn't heating. I called and within an hour a tech, Tim, was at my home. Install completed in less than two hours. Nice, neat, respectful and friendly. highly recommend.
Jim from D'Angelo's serviced my air conditioner yesterday. While at my house I had a few questions about my existing hot water and furnace vents. He was very knowledgeable and explained everything. I'm very happy I switched to D'Angelo's a few years ago.
DeAngelo’s has awesome customer service ! Tech Mike came out and serviced our A/C today and did an excellent job. . Very Friendly and professional ! It’s always a pleasure to see Mike ! I would recommend DeAngelo’ services to anyone !
Routine annual maintenance. The technician remembered me. Was helpful and made sure everything was working up to expectations. Had a vent that was an issue he corrected.
The crew arrived early and worked until the job was complete.Also answered my questions and made me fell comfortable with my new system.Highly recommend.
Josh was a very courteous young man. He was right on time and put on shoe coverings to protect my flooring.
We had our yearly maintenance on our air conditioner. Our technician was fast and did a great job!.
Josh was very friendly and did a quick and great job
Great company to work with. They’ve done our hot water heater and now our furnace/ac unit. Never had a bad experience with them and will call them first for any of my home needs.
They don't honor thier own equipment lifetime protection plans. Disappointing.
annual service on ac unit tech on time did excellent job
Excellent service, extremely knowledgeable and professional. David did a great job. I highly recommend them.
Josh was great
They answered my non urgent concern anbout my furnace immediately. Mike stopped by and took care of the problem and taught a maintenance lesson I won’t soon forget. Thank you Mike. Gary Keleher
D'Angelo's installed a new furnace for us a five years ago. We are happy with the furnace & humidifier unit we got. Installation went smoothly and we signed up for annual cleanings; and also have had one repair under warranty. We had to replace our cooling A/C this summer and had the same great experience. The…
David was not only timely and neat, he was very pleasant to deal with.
Service technician was very knowledgeable, thorough, informative, and friendly. He was a pleasure to talk to about my home's future needs.
Josh was extremely thorough and explained everything. Great timely service keeping our HVAC in good working order.
Great service and professional. Fast and friendly.
Josh came and did the maintenance on my furnace, he was very thorough and such a nice guy.
Routine maintenance was done. The tech gave me a quick rundown of the condition of my unit. I feel confident that he did a good job and that D'Angelos will be there when I need them.
D'Angelo's is GREAT! I have called them a number of times over the years. They are always responsive, fast, & professional. Their techs are super nice & will take the time to not only address the issue but explain it to you & help ensure preventative measures for the future. All while being fairly priced & never gouging. A+ all around.
Mike was fantastic! He answered all my questions and explained everything in a way I could understand, he was also extremely friendly and sweet. Highly recommend!!!
Josh was very nice and professional. He answered my questions with detailed responses. I am very happy with the service that I received! One of the benefits is that this annual service is a courtesy for having D’Angelo’s install the HVAC system!
Thank you for great and thorough service from Josh (JP) today! I'm very pleased! Once again, 2/17, great service by JP. Thorough, explains and pleasant! Today, 11/9/23, I am just as pleased as last time. Thank you. 09/12/2024. Jim came to check out my toilet and the noise under floor during flushing. He crawled…
I called about a water leak in our plumbing. The techs arrived with 30 minutes after my call. The diagnosed the issue quickly and had the repair completed in about an hour.
David was very professional, friendly and courteous. Very thorough.
Terrific response time and very helpful ...
Service provider was efficient, knowledgeable, and professional.
Exceptional service provided by Josh. Completed quickly and efficiently
Quick, respectful and knowledgeable service. Josh always answers all my questions without hesitation.
Excellent service call, Tim installed a new hot water heater. Explained the process and worked at a steady pace. ! D'Angelo's however should have some type on customer loyalty or repeat customer discount.
Great experience again with D'Angelos. They came to service our furnace. We call them for everything heating/cooling related. They are always on time, efficient, and courteous. Will call again! Highly recommend!
Thank you Mike for servicing my boiler today!
Josh, came to my rescue when I lost heat in the house. He troubleshooted the problem and now the house is nice and toasty. All the employees office and techs alike have been a pleasure to work with and I’ve used several of their services and recommend them.
David did an awesome job!
AC check was done. Cleaned external unit .
Always professional and reasonable. Knowledgeable and kind
Excellent service! The technician was prompt, polite, and went above and beyond for us. Highly recommended.
The service was for a yearly check up for the Furnace and A/C. Josh was very thorough, knowledgeable and pleasant when I asked questions in regards to the service being performed.
Mike was quick, efficient and very informative
Josh was awesome.
Our family has used services with D’Angelos since we moved to the Rochester area in 2018. We keep coming back every time we need plumbing help as they never disappoint. Easy to make appointments, techs have always been great, and most importantly we’ve never had any issues with any of the work they have done.
Have been using D’Angelo’s for years. Always prompt, and professional. Great service that I can trust.
Service technician arrived on time and service was performed quickly and efficiently.
I asked for service on a 1 year old heat pump that was smelling like garbage. The technician said he never heard of that problem, except it’s all over the internet that this happens. I got charged $100 for him to pour hot water through it and spray deodorant on it when I have a service contract that explicitly says…
Thank you Josh!
Great company to work with all these years.
D’Angelo’s consistently provides great service. The team is in time, friendly and thorough. From installation of a new HVAC system to plumbing issues, I have been truly happy with the work.
D'Angelo is my go to place for all my plumbing and HVAC needs. Always on time. Josh was great and offered a recommendation on how to improve the air flow/circulation of my system.
Conscientious, took his time, thorough. Explained what he did.
Your technicians are always very polite and professional. They answered all our questions and even explained what they did and why. We are very thankful to D'Angelo's for always being there for your customers. Thank you D'Angelo's.
Excellent service. Technician on time and completed service in a timely manner.
Always professional and friendly!
We love D’Angelo’s!!! Josh P was awesome! He explained everything that was happening. He was very thorough!! Everything was done in a timely manner. Highly recommend D’Angelo’s. AAAAAA+++++
Josh and his team did a great job, Thank you For all your efforts, looking forward to doing business for a while. Good product and good service.
Friendly service, these guys know their stuff!
Everything went well. Cleaning and check up was fast.
The guys are very good and answered all of our questions. Did not have any problems. We will call them again whenever we need something. Only been a few hours and the heater is working great. Thanks
Friendly and thorough as usual.
Blake went above and beyond today. He was very friendly and explained everything he was doing. I also appreciated how he cleaned up everything before he left. Great job! Thank you
They always come when I call. Very good and reasonable
Very professional, came when he said he would & very efficient in cleaning the furnace.
Cleaning service. Prompt, courteous and informative. J.P. cleaned inside and out spotless, then explained what is ahead in the future for this unit.
Mike was very friendly when entering my home. He did the inspection and cleaning of my boiler. All is good for another year.
Josh was great. Very professional and knowledgeable.
Always a great experience, very professional and they tell you what’s going on with your system
Josh has came out before and has always been great! He is very thorough and knowledgeable. I would recommend him to everyone.
We just had our yearly AC cleaning and our furnace cleaned. Josh was awesome. Very friendly and punctual. He showed me what he was doing as he did it, so I could me more knowledgeable on the process and components. I would definitely recommend him and look forward to working with him in the future.
Ladt year-Fantastic job. Would highly recommend D'Angelo's. Spencer was so great to work with. He just took care of everything and I had no worries. 9/1/23 Mike came today and did a fantastic job. Dangelos is always great! Highly recommend
The service person was very professional and knowledgeable. Everything was explained well and I understood what work was needed. The office staff are really responsive (they actually answer their phone, no phone tree to get through!) and appointments are always available in a reasonable time.
Very professional
great service on A/C
Great job and very professional. My furnace was leaking water and Blake identified the issue and fixed it. Great service!
Excellent job on our split unit.
Every time we have used this service they have set the appointment as early as possible and been on time and did work that exceeded our expectations. They keep excellent communication on their arrival time and with the progress of the service request and when it is completed. We highly recommend them and will not…
Wonderful experience!
Josh is willing to go above and beyond and actually explain what is needed and why it's needed.
The technisons are always very professional and guide you in the right direction.
Came out to service our furnace. Fast, friendly, and affordable! Mike M. did a great job. Highly recommend 👌 👍
Always great service. Josh did an awesome job and service was beyond expectations. Highly recommended!
Wonderful service and information
Josh was time, professional, and overall a pleasure to work with. He also loved our doggies!
We've used D'Angelos for numerous replacements and repairs thru the years and have never been disappointed with the service performed, the techs, or the price. Definitely a 5 STAR Company.
Prompt, responsive, techs are always professional. Good communication leading up to appointment and notification (15-20min) prior to arrival.
Mike was great and took the time to inspect and clean my whole HVAC system.
Mike took care of our furnace and AC annual cleaning. Prompt, thorough and friendly service.
Great service!!
New central air unit
annual furnace cleaning and service
Had an AC installed couple years ago from them now an furnace, really professional and excellent job really recommend this company. Thank you!
Professional and on time.
Always responsive and techs are always courtious..
Rachel was on time, very friendly, professional and knowledgeable. great job!!
On time. Very professional. Even cleaned the outside of furnace!
Mike was great and replaced a part that was getting sketchy. We love this company and every technician who has ever come to install and service our furnace.
Showed up on time and were extremely professional. Installed a new furnace in the matter of a few hours 2 days after Christmas. Furnace comes with lifetime annual maintenance and a 10 year warranty. Would absolutely recommend to anyone needing heating work or a new furnace.
The service as usual was very professional, and Josh the service technician very helpful and polite. I continue to be very pleased with D’Angelos and would recommend I’m highly.
Rachel showed up within the time window presented. She was very professional and efficient. Very pleased with the call.
I had no furnace. On a Sunday I had a response in 10 min. The repair person arrived within 30min.
I have used D’Angelo’s services a few times. They are always friendly and complete the work quickly and with a high level of craftsmanship. I highly recommend them.
Great service technician that was quick, efficient and respective.
Sam was great and service was excellent .
Always great service!
Josh was very professional and informative. We enjoyed interacting with him.
Technician inspected and serviced the Heating and A/C unit. Not sure what was serviced. Spent a lot of time determining carbon monoxide level emission levels and A/C condenser status. Air Cleaner and Humidifier not looked at nor filters inspected.
Technician was personable and amazing to work with!!!!! I’d recommend this outfit to all those in need of their services.
I was very pleased with the agent sent to inspect my furnace today she was courteous friendly and most importantly knowledgeable about her work.
Spencer & Sam were very professional and knowledgeable. Spencer's explanation on the repair and future maintenance steps to consider was excellent.
D'Angelo's came out to inspect my HVAC system, found concerns with it (it was 18 years old) and recommended considering replacement. They gave me a quote to replace the furnace/AC with a furnace/heat pump (at my request) that was comparable to other installers except D'Angelo's was much more responsive and offered…
Can’t say enough about these folks - friendly, smart, professional, helpful, and happy to go above and beyond!
I was impressed with the high level of customer service by the office team and the tech that did the work. I will now be using them for all my future needs.
Fast, efficient and exceptionally knowledgeable. She was able to explain everything she did in a way that even I was able to understand. And that’s not easy! Highly recommended
Chris was polite, courteous and on time. Work was completed quickly and cleanly. Love the text option that tells you when the service provider is arriving!
The service technician, Chris, was great. Service was timely and professional, and he was very friendly. He gave great feedback on the status of our furnace and humidifier, and was able to provide a replacement filter for the humidifier, which was very helpful.
Excellent assessment of the heating system, and have been impressed with a clear summary of near and long term options.
Great experience! The tech Chris was very polite and prompt. Would recommend any day!
I just had my annual Furnace & AC maintenance done. Rachel was the tech. She was Wonderful, Fabulous, professional, knowledgeable, personable & took the time to explain what the numbers that calculated from her checking my system meant. I now have a clearer understanding of where the equipment stands.
Never ever had I been treated so rudely before by anyone in the industry! To this day my furnace/ air conditioning still doesn't run properly!! Horrible!
Chris was helpful, clear in his explanations, professional, and good about my dogs. He also offered to remove and dispose of my dehumidifier which had just been recalled. Very pleased.
D'Angelo's is excellent!!
The project manager and the guys that installed the system were awesome. Everyone was friendly and professional, and they did a great job with the installation and clean up. You won’t be disappointed if you use D’Angelos!
We had a new heating and air system installed by D’Angelo. They were very professional and knowledgeable, excellent company, Thank you
We've been customers for years. They are rock solid, honest, and have excellent employees. VERY trustworthy.
Always happy with their service. Everyone is professional and kind from the first phone call to the technicians that come out.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 197 | $27–$251 |
| Heating system maintenance | 166 | $37–$278 |
| A/C system maintenance | 128 | $27–$483 |
| Water heater installation | 83 | $1.2k–$2.4k |
| Heating system repair | 75 | $161–$834 |
| Plumbing pipe repair | 74 | $353–$1.2k |
| Toilet repair | 72 | $227–$606 |
| Plumbing leak detection | 67 | $124–$633 |
