How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORED'Angelo's Plumbing & Heating
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,080 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D'Angelo's Plumbing & Heating for 8 kinds of job.
D'Angelo's Plumbing & Heating for heating system maintenance
Clear ✕All 167 Google reviews tagged “Heating system maintenance” · showing 160
Young man, on time, greets us with a smile, amiable chat, completes the work quickly, covers billing method clearly. Couldn’t ask for more.
October 6 heating call Friendly service call kind, quick to help and follow up. David came quickly and help me. The service call lasted 10 minutes and I was all set. Will always us D'ANGELO's Plumbing & Heating for all my Household problems. Thank you! June 2024 plumbing. I have used D'ANGELO for mainly heating…
Always happy with this company. Technician Dave was very helpful, professional and did a great job!!
Excellent service! Knowledgeable technicians! D'Angelo's is the only place we turn to for this service!
Very professional. Friendly and responsive.
Use them every year for heating and AC inspection, cleaning and maintenance. They always make certain everything is working properly. Gives me peace of mind.
The men from D'Angelo's were all very knowledgeable of the work they did. They took the time to explain to me how things worked. They were very polite. Left no mess at all. I will call them back when I need another heating service. It was a pleasant experience.
Had Service for gas furnace Always the service is great and Josh explained everything he was doing.
Very knowledgeable! Easy to understand. Know what they’re doing.
Jim from D'Angelo's serviced my air conditioner yesterday. While at my house I had a few questions about my existing hot water and furnace vents. He was very knowledgeable and explained everything. I'm very happy I switched to D'Angelo's a few years ago.
Prompt and professional. Did the annual check up and cleaning. Knowledgeable and reliable service.
Service person on time and very professional
The work crew was very attentive and all came out well.
Very pleasant very informative trial run to pin point where leak is coming from
Josh Hubbard did an excellent job replacing the furnace motor and vacuum switches in our furnace. The furnace was also cleaned by Christian today and he did a thorough job cleaning the system. Very pleased with the work done today. Thank you
Josh did a great job. He explained everything he did and was friendly and professional.
AC install both Jeff and Dave great as always, always have a good experience and any and all questions are always answered.. Very knowledgeable and professional.
Josh, Jeff and crew should up at 8:15 to fix and add to my boiler system. Workmanship was stellar, and they cleaned everything before they left. Thank you for all your hard work
Service technician was very knowledgeable, thorough, informative, and friendly. He was a pleasure to talk to about my home's future needs.
David performed general maintenance on our furnace. He was was super friendly and thorough. Arrived within the scheduled timeframe and did a great job. Very pleased with the service.
Great job. Josh arrived on time and efficiently completed the job. Personably guy and professional.
The work and plumbing technician were terrific. Actually it is because of this persons outstanding work over the years that I switched to D'Angelo's for my HVAC. What was bad was the service fee for coming out to tell me what I needed. Yep you toilet seat is broken, Yea your toilet tank needs new mechanisms, Yep…
Great yearly servicing. Super friendly techs. Everything was checked. Filter replaced, and we're on the way to next year. Great work, D'Angelo, keeping our stuff in great shape.
The two service techs who performed the annual maintenance on our furnace were efficient, super personable and great in explaining things to me. Service after the sale is important and we have always had exceptional service from D’Angelo’s, both from the technicians and the admin staff when scheduling appointments.
Annual Maintenance: Water Heater, House Furnace, A/C. Tech was efficient, described process clearly and completely. Neat & Clean. Technician was efficient, kind, and respectful.
Technician was on time, very professional and personal. D'Angelo has always provided great sery
David did a great job on the furnace cleaning. I would highly recommend D’Angelo.
Mike Mantrow was/is my technician. After my first meeting with him, I ALWAYS ask for Mike because I KNOW I’m going to get good, honest, caring work!
David was prompt, professional, helpful, took care of and explained everything. Definitely excellent! He also took care of some related issues, very pleasantly I might add.
I called about a water leak in our plumbing. The techs arrived with 30 minutes after my call. The diagnosed the issue quickly and had the repair completed in about an hour.
A top quality technician provided superior service on the annual maintenance of our heating system, today. We've been a D'Angelo customer for decades. They have installed and maintained our heating cooling and water heat systems for the past 35 years.
The Best in the industry! Jeff and Ethan did a fantastic job. Clean, courteous, and beyond knowledgeable. No one else but D’Angelo’s!
very reliable and competent - we use them exclusively
Josh was great! He is an asset to the D'Angelo's team!
Tech was awesome! know his stuff and did a great job cleaning up and repairing my boiler. Trust D'Angelo's! They are the best!
Fantastic service.
I have used D'Angelos. over many years and am always satisfied I have had plumbing heating and air conditioning work done and am always pleases with the professionalism .All the technicians are always willing to answer any questions and take time to make sure the job is well done.
Mike was very professional & personable
Always professional and reasonable. Knowledgeable and kind
Always a pleasure with D'Angelo's - Josh is wonderful; a great conversation and always professional! Josh maintained our A/C unit earlier in the summer and came back for furnace maintenance today - he's awesome!
Our family has used services with D’Angelos since we moved to the Rochester area in 2018. We keep coming back every time we need plumbing help as they never disappoint. Easy to make appointments, techs have always been great, and most importantly we’ve never had any issues with any of the work they have done.
Very happy with their service, They are very thorough with their inspections and answer all of my questions, Would highly recommend this company,
Highly recommend!
D'Angelo is my go to place for all my plumbing and HVAC needs. Always on time. Josh was great and offered a recommendation on how to improve the air flow/circulation of my system.
Your technicians are always very polite and professional. They answered all our questions and even explained what they did and why. We are very thankful to D'Angelo's for always being there for your customers. Thank you D'Angelo's.
Tech was very professional informative and friendly and came in a very timely fashion.
Always professional and friendly!
They always come on time when scheduled, easy to schedule them as well. Very courteous and professional employees too!
Always professional!
Friendly service, these guys know their stuff!
Given his considerable experience and expertise, it came as no surprise that technician "Jim" did an outstanding job of installing a water heater. He was courteous, neat, and gladly answered all my questions. To D'angelo's, I say "Bravo"!
Great professional service. Thank you .
We always have a great experience with D'Angelo's. They are extremely reliable and professional.
Blake was friendly, accommodating, knowledgeable & did a good job. What more could you ask for?
It was time for my furnace yearly maintenece Josh (JP) did a fantastic job as he did last year. He Is up front with you and explains everything. A definite asset to the company. 👍
Had my mom’s yearly furnace cleaning today. Josh P. did a very thorough job and explained everything that he did. He is very courteous, friendly and professional . Very happy with the service provided. As always, get consistent great service with D’Angelo’s.
Blake did a great job servicing my air conditioner and Furness. He was extremely courteous and easy to work with. He was helpful and answered any questions that I had.
Very professional, came when he said he would & very efficient in cleaning the furnace.
Brandin repaired my garbage disposal and explained what the issue was. He was timely, thorough and answered all of my questions. D’Angelo’s technicians are always professional. I highly recommend!
Cleaning service. Prompt, courteous and informative. J.P. cleaned inside and out spotless, then explained what is ahead in the future for this unit.
Chris was professional and efficient. Appreciated quick service. Thank you from a happy customer.
Mike was very friendly when entering my home. He did the inspection and cleaning of my boiler. All is good for another year.
The workers were courteous, cleaned up after themselves, and wasted no time in getting the job done.
Technician was on time, finished quickly and was courteous.
Ladt year-Fantastic job. Would highly recommend D'Angelo's. Spencer was so great to work with. He just took care of everything and I had no worries. 9/1/23 Mike came today and did a fantastic job. Dangelos is always great! Highly recommend
Very professional
Wonderful experience!
Upgraded tankless water heater with a hot water recirculation loop.
Blake was professional, neat and provided excellent service.
Great guy Blake. He’s a keeper! Thank You
Every person I have interacted with at D'Angelo's Plumbing & Heating have been courteous and very professional. They have gone out of their way to work with our schedule. The heating technicians are clearly well trained and efficient. I would trust them with any work we need done on our heating system. Their…
Excellent service everytime!
Great experience, tech was very friendly, thorough and knowledgeable, took time to explain things.
D’Angelo’s are always polite, courteous and professional.
Furnace inspection. Courteous and efficient technician.
Knowledgeable and very polite enjoyed talking with mike. Very enlightening with every item.
While doing my annual furnace cleaning I questioned the tech about a concern I had. Tech found the problem and explained to me what was causing it. It requires a second visit however I am totally satisfied with service rendered today. Thanks Mike for taking the extra steps to address my concern.
Our fourth time using D'Angelo's in a six year span. Satisfaction always. Nice people to work with. Always on time.
We have used them since 2018. They are always on time and very knowledgeable and a pleasure to work with. Very friendly technicians.
Mike was efficient and professional, very happy with his service.
That time of year for us: furnace and instant water heater maintenance. Very professional and quick. Love these guys!
Eric and his team did an incredible job essentially re-plumbing our entire 100 year old house! We’re on an ancient septic system so we’re super careful about who we have working on our plumbing in general. After a couple smaller jobs we were completely satisfied with, we booked Eric and his team to go ahead with the…
Rachel was on time, very friendly, professional and knowledgeable. great job!!
Mike did a very professional job with the final phase of our heating project. Thank you to all who have assisted us with our home renovations.
Technician was very professional and efficient!
Showed up on time and were extremely professional. Installed a new furnace in the matter of a few hours 2 days after Christmas. Furnace comes with lifetime annual maintenance and a 10 year warranty. Would absolutely recommend to anyone needing heating work or a new furnace.
Cleaned and inspected heating system Quickly
Great Service, Rachel explained in detail all issues noted concerning my furnace. Great value as well.
I have used D’Angelo’s services a few times. They are always friendly and complete the work quickly and with a high level of craftsmanship. I highly recommend them.
My furnace was cleaned and inspected. So was the humidifier. I asked for a person to come and give an estimate for a furnace replacement. But no one ever called at all. Very disappointing.???????
On time, very professional and great service
J.P. was excellent, this is my second time using their service and both time I got fantastic service and great personal. I would recommend them to both family and friends without any hesitation. They were on time and completed the work in less time than I thought it would take. Thanks for your great work.
I have a "Maintenance Agreement" (Lifetime Service Plan) for my furnace with D'Angelo's that I purchased on 7/14/2012 at a cost of $736.00 at that time. This includes "Annual Tune up and Cleaning" as part of the Maintenance Agreement. During this last service the technician stated that the CO levels were 218ppm…
I have used this company for years . Rachel just came out to service A/C and furnace. She was fantastic
AC Service not worth the cost since technician did not check the refrigerant level or clean condensate drains & inspection evaporator coils as stated on the invoice. Most of what he did do I could have done myself and now I still have to clean the drains and coil myself. Doubt I have D’Angelo’s service my AC in the future!
The technician named Josh Prince did the cleaning of the AC/ Heating unit It was cleaned far better than ever before plus he checked all the temp requirements for the unit as well
Both the sales team and installation techs were outstanding. Job was done above and beyond satisfaction.
D’Angelos is always reliable and professional.
Called in the morning and had someone at the house within 2 hours. Professional when at my home, and offered several options for repair/replace. Very happy with the service.
I am extremely happy with the service Sam provided today. He was prompt and helpful. He fixed my problem and had my furnace up and running in no time. I will definitely use this company again if needed.
Always a pleasant and professional experience with D'Angelos. The technician messaged when he was on his way. He inspected/cleaned the HVAC system and proactively replaced parts that seemed worn and were under warranty. I had not noticed any issue so they were functional, but I very much appreciate the proactive approach.
Outstanding service and diligence.
Just the best people to work with on all our projects and needs over the last 25+ years. From new heating and cooling systems to a new hot water tank. From new flooring and bathroom fixtures to every day service and maintenance. Thanks for all you do!
Never ever had I been treated so rudely before by anyone in the industry! To this day my furnace/ air conditioning still doesn't run properly!! Horrible!
Great customer service. The technician was very professional, knowledgeable and thorough.
Adam, the Service Consultant that came to our home today, was excellent! Very professional, very thorough, and very personable. He explained everything in detail, discussed any pros and cons of our decisions, and offered helpful advice. Very, very pleased with the service. Thank you! Bill
Very timely response and performed maintenance well.
We had a new heating and air system installed by D’Angelo. They were very professional and knowledgeable, excellent company, Thank you
The service from the tech was amazing
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 197 | $27–$251 |
| Heating system maintenance | 166 | $37–$278 |
| A/C system maintenance | 128 | $27–$483 |
| Water heater installation | 83 | $1.2k–$2.4k |
| Heating system repair | 75 | $161–$834 |
| Plumbing pipe repair | 74 | $353–$1.2k |
| Toilet repair | 72 | $227–$606 |
| Plumbing leak detection | 67 | $124–$633 |
