Experts Reviews · Company report
D'Angelo's Plumbing & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

D'Angelo's Plumbing & Heating

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,080 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D'Angelo's Plumbing & Heating is better than 94% of plumbers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D'Angelo's Plumbing & Heating is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D'Angelo's Plumbing & Heating is better than 91% of plumbers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D'Angelo's Plumbing & Heating is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D'Angelo's Plumbing & Heating is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D'Angelo's Plumbing & Heating is better than 45% of plumbers.C
45

Reviews for your job

Customers hired D'Angelo's Plumbing & Heating for 8 kinds of job.

D'Angelo's Plumbing & Heating for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Plumbing leak detection” · showing 20

ColleenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tim did a great job finding the problem and solving it with efficiency and care. He went the extra mile and we won't hesitate to call him in the future.

Paid $1,200–1,400Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Lois6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The technician was courteous and professional, he changed a broken water valve

Plumbing leak detection+ Responsiveness+ Quality
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim provided professional, friendly, and efficient service!

Plumbing leak detectionPlumbing leak repair
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emergency water leak! I called and D’Angelo immediately dispatched a service technician and within 15 min.he was on site. Technician found the source of the leak and repaired. Couldn’t ask for better service and both the dispatcher and technician were courteous and professional.

Paid $1–200Reasonable pricePlumbing leak detectionPlumbing leak repair
Rosemarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service replacing my two outside faucets. Could not be happier.

Plumbing leak detection
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have used D’Angelo’s for several plumbing issues. Everyone we’ve dealt with has been friendly and professional. The issues have been resolved quickly and to our satisfaction. We will continue to go to them for our plumbing needs.

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing fixture installation
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Guys were very careful and did a professional job of the heating and AC replacement.

Paid $2,000+Reasonable priceHVAC system repairA/C system dismantlementPlumbing leak detection
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

D'Angelo's always great to work with, friendly and do good work!

Plumbing leak detection+ Punctuality+ Professionalism
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Diagnosis visit. He got to the root cause and carefully planned next steps. Gave clear explanation.

Paid $100–200Great pricePlumbing leak detection
william3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our water heater went out during the night and I called D’ Angelo’s at 9:00 this morning explained the situation and by 9:40 the D’anglo truck was in front of my house with a new tank. It was installed and working in less than two hours! The installer, I think his name was Jim, was courteous, knowledgeable and very…

Plumbing leak detection
Kathryn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Our faucet in the bathtub was leaking. I called at 9:00 and the technician was here at 11:00. Wonderful service! The leak was repaired - a new part was installed - and everything was completed in 30 minutes. VERY grateful!

Paid $300–400Not surePlumbing leak detection
Barb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tim did a great job. He was knowledgeable, efficient, professional and friendly.

Paid $700–800Not surePlumbing leak detectionPlumbing fixture installation
DanielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

D'Angelo's is GREAT! I have called them a number of times over the years. They are always responsive, fast, & professional. Their techs are super nice & will take the time to not only address the issue but explain it to you & help ensure preventative measures for the future. All while being fairly priced & never gouging. A+ all around.

HVAC system maintenanceHeating system repairPlumbing leak detection
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I called about a water leak in our plumbing. The techs arrived with 30 minutes after my call. The diagnosed the issue quickly and had the repair completed in about an hour.

Water heater installationHVAC system maintenancePlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim was great - very knowledgeable and did the job quickly.

Paid $400–500Not surePlumbing leak detectionPlumbing pipe repairFaucet repair
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly professional and informative! Tim is great. Down to earth and talks you through possible issues and options. Reasonable prices and they don’t over quote to discount. Upfront and honest and that’s hard to find!

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repair
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Did a great job diagnosing a challenging leak. Can't wait to have them finish the job.

Paid $100–200Reasonable pricePlumbing leak detectionRepair water fixtures
vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used D'Angelos. over many years and am always satisfied I have had plumbing heating and air conditioning work done and am always pleases with the professionalism .All the technicians are always willing to answer any questions and take time to make sure the job is well done.

Reasonable priceHeating system maintenanceInstall thermostat+ Punctuality+ Quality+ Value
DawnLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always professional and reasonable. Knowledgeable and kind

Paid $100–200Reasonable pricePlumbing leak detectionHeating system maintenanceHVAC system maintenance+ Professionalism
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Company, excellent employees. Very knowledgeable and understanding! I'd refer them to everyone!

Toilet repairPlumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (48 more) →

Price

$271-42% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance197$27–$251
Heating system maintenance166$37–$278
A/C system maintenance128$27–$483
Water heater installation83$1.2k–$2.4k
Heating system repair75$161–$834
Plumbing pipe repair74$353–$1.2k
Toilet repair72$227–$606
Plumbing leak detection67$124–$633

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