How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty91−0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORED'Angelo's Plumbing & Heating
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 2,080 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D'Angelo's Plumbing & Heating for 8 kinds of job.
D'Angelo's Plumbing & Heating for toilet repair
Clear ✕All 72 Google reviews tagged “Toilet repair” · showing 60
Time was courteous and professional. Explained the situation and repair and was efficient in his work.
very professional and on time
Tim did a great job finding the problem and solving it with efficiency and care. He went the extra mile and we won't hesitate to call him in the future.
No matter what I have done by D’Angelo’s, I’m always very happy with their work
Thank you, Jim. I appreciated his diagnosis, professionalism and amiable presence. He was punctual, thorough and advised well......This visit was primarily a what's next operation. Once again, great appreciation for Jim! He was experienced and highly competent, purposeful and calmly focused during every segment of…
Started this AM with a look at a 19 year old tankless water heater not providing consistent hot water. Problems explained to me. Installing a new unit this morning. Very good company, very good installation. We also had them do a complete bath remodel a few years ago.
The work and plumbing technician were terrific. Actually it is because of this persons outstanding work over the years that I switched to D'Angelo's for my HVAC. What was bad was the service fee for coming out to tell me what I needed. Yep you toilet seat is broken, Yea your toilet tank needs new mechanisms, Yep…
Great service from a caring professional! Thanks Jim!
I have used D' Angelos Plumbing and Heating for > 10 years. I have an older home which needed an urgent hot water tank on a weekend, a new urgent toilet replacement, removal of a very heavy ceramic sink and metal sink replacement (to name a few). The attention to detail has been meticulous, communication clear,…
Thank you for great and thorough service from Josh (JP) today! I'm very pleased! Once again, 2/17, great service by JP. Thorough, explains and pleasant! Today, 11/9/23, I am just as pleased as last time. Thank you. 09/12/2024. Jim came to check out my toilet and the noise under floor during flushing. He crawled…
Knowledgeable and efficient. The tech was even early! Very pleasant. Will recommend D'Angelo to friends.
As always, D'Angelo's Plumbing & Heating provided prompt service. This was an appointment which was scheduled. The scheduler worked with my availability. Jim was friendly, pleasant and professional.
Excellent as always great service. he was super nice and friendly he's been at my house before
Historical great work. Today plumber busy. HVAC was sent and explained an issue and will reschedule with a plumber. Pictures were taken to assist the plumber call. The service call was billed.
We have used this company for many problems. The service has always been great very professional, and honest.
The service tech, Josh, was very thorough and had my furnace up and running the next day , as soon as he had the parts available to him!
Very pleased with Tim, our service man. He explained what he was going to do and then upon completion reiterated what needed to be done, what he found, and then what he did. He was quick, thorough, and we were very comfortable having him working in our home.
Plumber instantly diagnosed and resolved problem. He was courteous and efficient.
Jim was on time for the repair work. He was friendly while doing a commendable job. He replaced a wax ring under our upstairs bathroom toilet which was leaking into a downstairs shower when flushing. He was here about an hour ago
Josh, came to my rescue when I lost heat in the house. He troubleshooted the problem and now the house is nice and toasty. All the employees office and techs alike have been a pleasure to work with and I’ve used several of their services and recommend them.
We are very pleased with the work done today, toilet tank replace, bidet removal, refrigerator water shut off and new outlet replaced. Jim is an asset to your company. Thank you D’angelo’s
Great Company, excellent employees. Very knowledgeable and understanding! I'd refer them to everyone!
Our family has used services with D’Angelos since we moved to the Rochester area in 2018. We keep coming back every time we need plumbing help as they never disappoint. Easy to make appointments, techs have always been great, and most importantly we’ve never had any issues with any of the work they have done.
Tim came in and replaced some of the old cast iron drain pipe that had started to leak.
Did several maintenance jobs including toilet fixes and sink repair. They explained things very clearly. They performed the work well and on time and were very helpful in presenting options for how to address certain repairs. They were more affordable than other plumbers we've used.
Always professional and friendly!
Great local company! They are always on time or early. The work has always been great and informational! We have been able to have a tech here within a few days, not a long wait at all.
Jim did an excellent job!
Jim was clear about what he needed to do and very instructive to his apprentice
The installer was prompt, prepared and did a great job installing our new toilet. Thanks
Tim came out and is always a pleasure to work with! He never makes you feel rushed and when he leaves you feel confident the work is done correctly. Highly recommend!
Excellent job…..well done! He’s not only great with the plumbing, he’s great with the old people too. I would recommend him for sure!
Friendly service, these guys know their stuff!
I am extremely satisfied with the level of service and technical competency I received from D'Angelo Plumbing. I called to get a plumber to come and replace a drain connection for a stall shower in my house. Brandon was the technician who came to my house. He assessed the issue and fixed the problem perfectly.…
Given his considerable experience and expertise, it came as no surprise that technician "Jim" did an outstanding job of installing a water heater. He was courteous, neat, and gladly answered all my questions. To D'angelo's, I say "Bravo"!
Excellent service, very punctual and professional
Replaced sump pumps after basement flooding
Excellent service
Blake was professional, neat and provided excellent service.
We have used D’Angelos for the past 7+ years. They are always timely, efficient, fairly priced, and professional. I recommend them to anyone.
Bill did an outstanding job servicing our furnace. He found an issue and took steps to correct it. He also located a discount without my even asking. He was both polite and professional.
Tim and Eric did a great job !
Knowledge of their business did all work in my home.
Excellent, professional, timely & personable staff (as I've always received!). Honest, informative answers and (his valuable!) time was provided without rushing me. Jim also took a picture to show me while explaining the problem.
I'm always pleased with the people and service from D'Angelos. I call them for all my plumbing needs.
D'Angelo's did a great job as they always do.
This was the best experience I've ever had with a plumber! He was on time, professional, and quick. I highly recommend this company and will call them again should the need arise.
Eric and his team did an incredible job essentially re-plumbing our entire 100 year old house! We’re on an ancient septic system so we’re super careful about who we have working on our plumbing in general. After a couple smaller jobs we were completely satisfied with, we booked Eric and his team to go ahead with the…
They did a good job fixing the problem
He explained everything that has to be done very clearly. They will be back,!
Tim showed up on time, presented himself professionally, completed the job and explained services well. Tim is definite asset to the organization.
Tech was very professional and explained things thoroughly. Would use again if needed.
Excellent response time. Excellent service. Rep was very informative. Fair price.
I was able to schedule a same-day appointment, which was fantastic. The scheduler was friendly and helpful, and even accommodated my request for a time frame that avoided my child’s nap time. Cullen was professional, helpful, and kind to my very inquisitive child :). I will absolutely call D’Angelo’s for my future plumbing & heating needs!
Knowledgeable, professional, prompt, respectful
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 197 | $27–$251 |
| Heating system maintenance | 166 | $37–$278 |
| A/C system maintenance | 128 | $27–$483 |
| Water heater installation | 83 | $1.2k–$2.4k |
| Heating system repair | 75 | $161–$834 |
| Plumbing pipe repair | 74 | $353–$1.2k |
| Toilet repair | 72 | $227–$606 |
| Plumbing leak detection | 67 | $124–$633 |
