D’Browz & Beauty

Beauty salon · Winter Haven, FL · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 20 eyebrow studiosPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 110 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$85typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

D’Browz & Beauty at a glance

D’Browz & Beauty holds a five-star rating from one hundred and ten reviews, with the owner responding to fifty-two percent of them. Customers frequently praise the salon for its professional atmosphere, punctuality, and willingness to accommodate last-minute requests or schedule changes without penalty. Services include eyebrow tinting, makeup application, and hands-on training classes where instructors provide thorough, step-by-step guidance. Reviewers highlight the staff’s patience and clear communication, noting that clients often feel confident in their new skills or satisfied with their final looks. No recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 110 reviews (99% five-star).
  • Reviews on this page: 110 Google reviews (107 with written comments, 16 with photos).
  • Owner responses: the business replied to 52% of reviews.
  • Most recent review: August 23, 2026.
  • Service: Eyebrow Studio serving Winter Haven, Florida.

Data from Google, last updated October 27, 2026.

Score profile vs other eyebrow studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 98 (median 93)Momentum: 100 (median 100)
D’Browz & BeautyEyebrow Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D’Browz & Beauty: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D’Browz & Beauty: 98/100 on this factor. Category median: 93.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D’Browz & Beauty: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
–

Bar = this company · dark tick = category median.

Star ratings

110 Google reviews we collected

  • 5 stars10999%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 107 written reviews

  • Praise175100%
  • Complaints00%

Price

What customers reported paying

$85+4% vs typical eyebrow studios

Middle half of what 18 customers paid ($63–$214) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5733%
  • Would recommend4123%
  • Quality & results2917%
  • Speed & response2414%
  • Communication127%
  • Honesty & trust95%
  • Price & value32%

What customers talk about

We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is the absolute sweetest and was very attentive while doing my makeup and eyebrows, asking if I was okay and how I wanted certain things done.”
  • “Overall, I would highly recommend her to anyone looking to learn brows the right way, especially if you’re a beginner and want someone patient, thorou…”
  • “Her services are always top notch and she is very professional and loves what she does.”
  • “AND she was quick, like I said I was late for my appointment and she still got me together in a decent amount of time!”
  • “She didn’t just explain things — she actually walked me through every step and made sure I understood before moving on.”
  • “She didn’t even charge me a late fee and honestly that just made my entire day!”
  • “My brows always last and the prices are reasonable.”

People customers mention

  • Dap 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired D’Browz & Beauty for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Cjp1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had such a pleasant experience with Daphne. She is the absolute sweetest and was very attentive while doing my makeup and eyebrows, asking if I was okay and how I wanted certain things done. I had not done my makeup in over 9 years, and wanted to do so for my birthday. I found her and she was available on a…

Paid $100–120Eyebrow tintingMakeup services
Destiny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dap is one of the best in the business! I always recommend her to my friends and family. Her services are always top notch and she is very professional and loves what she does.

Paid $20–40Eyebrow shapingEyebrow tinting
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Loved my makeup. Very professional, fast and knowledgeable. She also worked with my teenage daughters and was very patient and kind to them.

Paid $60–80Makeup services
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Today I was so Blessed to be a part of D’Browz class. Mrs. Dap is a great instructor step by step directions, made sure you understood the assignment with ease. So hands on, answered every question. Please sign up for her class. Thank You Beautiful Queen❣️

Paid $200+Eyebrow shapingEyebrow tinting
Kendrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional and welcoming environment. We talked through the appointment and she also dropped some gems before I left. I plan on taking the class soon thank you ♥️♥️

Paid $60–80Eyebrow beautificationEyebrow tintingBrow lamination
NadegaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

10/10 highly recommended! Very professional. Made me feel comfortable and welcoming the minute I walked into her shop. I had to reschedule my appointment from 3pm to 8am & Dap was very understanding last minute. Will be returning.

Paid $80–100Eyebrow tintingMakeup services

Photos

Customer reviews

5.0 ★★★★★ 110 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Charlé Alexander2 reviewsTotal number of Google reviews Charlé has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I loveeeeeeeeeedd my look definitely found my new home .

  • Price: $60–80
  • Services: Makeup services
Medjine Dorante1 reviewTotal number of Google reviews Medjine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently took a brow class and makeup class with Dap, it was the best investments I could have done for myself. I highly recommend booking her services or a class

  • Services: Eyebrow tinting, Makeup services
Cjp Transport LLC1 reviewTotal number of Google reviews Cjp has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a pleasant experience with Daphne. She is the absolute sweetest and was very attentive while doing my makeup and eyebrows, asking if I was okay and how I wanted certain things done. I had not done my makeup in over 9 years, and wanted to do so for my birthday. I found her and she was available on a Sunday, last minute. Thank you! Truly a very nice person, who treats her clients with care.

  • Price: $100–120
  • Services: Eyebrow tinting, Makeup services
Aaliah BilalLocal Guide · 13 reviewsTotal number of Google reviews Aaliah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What an amazing experience! This class gave me everything I needed-to walked out the class feeling confident I could provide a new service without fear or second guessing myself. I didn’t feel like there was more-We got all the TEA! Dap is REAL and I absolutely loved that..

Destiny Davis9 reviewsTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dap is one of the best in the business! I always recommend her to my friends and family. Her services are always top notch and she is very professional and loves what she does.

  • Price: $20–40
  • Services: Eyebrow shaping, Eyebrow tinting
shanqiuia coleman2 reviewsTotal number of Google reviews shanqiuia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 experience! I was late to my appointment and I was so scared she was gonna cancel (on my birthday) because I know she easily could’ve and what stuck out to me the most is when I told her I thought she was gonna cancel she said “no, I wouldn’t do you like that” she probably doesn’t even know but that meant a lot to me. She didn’t even charge me a late fee and honestly that just made my entire day! I felt so special and beautiful all day because she beat my face to the GODS! While she was doing my makeup she talk to me about everything she was doing when she was doing it. Her shop was VERY clean and so was her makeup brushes and products! Also her prices are so good especially for the work she does! AND she was quick, like I said I was late for my appointment and she still got me together in a decent amount of time! Very good energy she kept the conversation going and I felt super comfortable. Honestly I don’t ever leave reviews but the service was so good I feel like I have to tell someone about it!

Melissa Livingston5 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loved my makeup. Very professional, fast and knowledgeable. She also worked with my teenage daughters and was very patient and kind to them.

  • Price: $60–80
  • Services: Makeup services
Nikki Vaughn1 reviewTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today I was so Blessed to be a part of D’Browz class. Mrs. Dap is a great instructor step by step directions, made sure you understood the assignment with ease. So hands on, answered every question. Please sign up for her class. Thank You Beautiful Queen❣️

  • Price: $200+
  • Services: Eyebrow shaping, Eyebrow tinting
Zaria frazier6 reviewsTotal number of Google reviews Zaria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such a great experience with my 1-on-1 brow training. I really loved how hands-on she was throughout the entire session. She didn’t just explain things — she actually walked me through every step and made sure I understood before moving on. That made it so much easier for me to catch on quickly and feel confident in what I was doing. What stood out the most to me is how she gets straight into the training with no time wasted, but still takes her time to make sure you’re comfortable. You can tell she genuinely wants you to learn and succeed. Even after the training, she’s still there for support. Knowing I can call her if I need help or have questions gives me so much reassurance. That kind of support is rare and definitely appreciated. Overall, I would highly recommend her to anyone looking to learn brows the right way, especially if you’re a beginner and want someone patient, thorough, and real.

  • Price: $200+
  • Services: Eyebrow beautification, Eyebrow shaping, Eyebrow tinting
Kendrick Lamar2 reviewsTotal number of Google reviews Kendrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and welcoming environment. We talked through the appointment and she also dropped some gems before I left. I plan on taking the class soon thank you ♥️♥️

  • Price: $60–80
  • Services: Eyebrow beautification, Eyebrow tinting, Brow lamination

D’Browz & Beauty on Google Maps →

Business details

  • Service area: Winter Haven, FL