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D-Bug Pest Control, Inc.

Pest control service · New Miami, OH · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%99+25.8Value 15%90+13.7Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 79 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 65%
5.0 ★★★★★ 65 Google reviews · 22 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$264typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

D-Bug Pest Control, Inc. at a glance

Customers consistently describe the technicians as knowledgeable, punctual, and professional, noting that they explain the process and offer reasonable pricing. Services frequently involve removing wasp and hornet nests, treating bedbugs, and addressing bird mites, with reviewers appreciating the thorough inspections and clear communication regarding treatment options. The sole criticism involved a technician failing to apply exterior treatments to the house and garage as expected, which led to dissatisfaction despite the polite interaction and use of shoe protectors.

  • Google rating: 5.0 out of 5 from 65 reviews (98% five-star).
  • Reviews on this page: 65 Google reviews (44 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Flea Exterminator serving New Miami, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

Satisfaction97Reliability99Craft & service–Value90Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 99 (median 94)Value: 90 (median 100)Momentum: 100 (median 100)
D-Bug Pest Control, Inc.Flea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D-Bug Pest Control, Inc.: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D-Bug Pest Control, Inc.: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D-Bug Pest Control, Inc.: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D-Bug Pest Control, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–

Bar = this company · dark tick = category median.

Star ratings

65 Google reviews we collected

  • 5 stars6498%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 44 written reviews

  • Praise66100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price618%
  • Reasonable2679%
  • Overpriced00%
  • Not sure13%
$264+138% vs typical flea exterminators

Middle half of what 24 customers paid ($80–$385) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2335%
  • Quality & results1421%
  • Speed & response711%
  • Communication69%
  • Price & value69%
  • Would recommend69%
  • Honesty & trust46%

What customers talk about

We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Dylan was great as always…very friendly, courteous, and professional.”
  • “Shawn was very thorough in his evaluation and his explanation of the process that would be used within his service.”
  • “Made quick work of a wasps nest in the side of our roof.”
  • “He took time to explain what he was doing and what the issue was.”
  • “Our issue was taken care of in two visits and the fee was very reasonable.”
  • “We would highly recommend D-Bug to family and friends.”
  • “I appreciate the honesty and a cost effective solution.”

People customers mention

  • Dylan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired D-Bug Pest Control, Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

BrianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shawn was very accurate on his ETA. Offered us a great deal and serviced our property.

Paid $200+Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Bruce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean did a great job removing the hornets nest in my backyard. Could not have done a better job.

Paid $200+Reasonable priceHornet & wasp extermination
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ken does a great job each visit . Explains the process, and discusses future plans. 👍

Paid $60–80Reasonable priceRodent extermination
Jamie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean was very helpful and kind . we have been dealing with bird mites and I had terminx come in to spay and let off bombs nothings changed and still had no clue what the problem was .

Paid $200+Reasonable priceTermite inspectionGeneral pest inspection
JimLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylan did a wonderful job of exterminating the hornets, explaining to me what he was doing and things to be aware of. So glad this is taken care of.

Paid $200+Reasonable priceHornet & wasp extermination
ChristineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knowledgeable talked to us about the best treatment options and was very efficient.

Paid $200+Reasonable priceBed bug extermination

Photos

Customer reviews

5.0 ★★★★★ 65 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chris Chris1 reviewTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest and helpful

  • Price assessment: Reasonable price
Response from the owner · 2 days ago

We appreciate you taking the time to leave us a review, Chris. It means a lot to hear that you found our team honest and helpful. We look forward to seeing you at your next visit.

Jeremy Burkhardt3 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick estimate and talked me through the job

  • Services: Bug & insect extermination
Response from the owner · 2 weeks ago

Thanks, Jeremy. We're happy to hear the estimate went smoothly and that our team took the time to walk you through everything. We look forward to seeing you at your next visit.

shannon zauchaLocal Guide · 15 reviewsTotal number of Google reviews shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super straight forward, very professional.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Termite inspection
  • Pest type: Termites
Response from the owner · 2 weeks ago

Thank you for taking the time to leave us a review, Shannon. We're happy to hear that our team came across as straightforward and professional, that's exactly the standard we hold ourselves to. We appreciate your continued trust in our team and look forward to seeing you at your next visit.

Max King4 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dylan was great as always…very friendly, courteous, and professional.

Response from the owner · 2 weeks ago

Max, thanks for taking the time to leave us a review. We're glad Dylan continues to deliver the kind of service that keeps you coming back. He takes real pride in being thorough and respectful every time he's out, and that's the standard we hold ourselves to across our whole team. We appreciate your continued trust in D-Bug and look forward to your next visit.

Robert Q. Thomas12 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service, quick, and friendly.

Response from the owner · 3 weeks ago

Thanks for taking the time to leave us a review, Robert. We're happy to hear that our team delivered the quick and friendly service you were looking for. We appreciate your business and look forward to your next visit.

Thaddeus Ferguson5 reviewsTotal number of Google reviews Thaddeus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dylan’s great! Made quick work of a wasps nest in the side of our roof.

  • Price assessment: Reasonable price
  • Price: $200+
  • Pest type: Other
Response from the owner · 3 weeks ago

Thanks so much for taking the time to leave us a review, Thaddeus. We're glad Dylan was able to tackle that wasp nest quickly and get it taken care of for you. Our technicians take pride in handling these jobs safely and efficiently, and it sounds like he did exactly that. We look forward to your next visit.

Lisa Rocovich6 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reasonable price and great service

  • Price assessment: Reasonable price
  • Price: $200+
  • Pest type: Spiders, Other
Response from the owner · 4 weeks ago

Thanks so much, Lisa, for taking the time to leave a review. We're happy to hear that you found our pricing reasonable and that our team delivered the service you were looking for. We appreciate your business and look forward to your next visit.

Brian JonesLocal Guide · 32 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shawn was very accurate on his ETA. Offered us a great deal and serviced our property.

  • Price assessment: Great price
  • Price: $200+
  • Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Bug & insect extermination
  • Pest type: Ants, Spiders, Other
Response from the owner · 4 weeks ago

Brian, we appreciate you taking the time to share this review. Shawn's attention to being on time and communicating clearly is exactly the kind of service we work hard to deliver on every visit. We're grateful for your business and look forward to your next appointment.

Lynn Stires16 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dylan was very knowledgeable about what to look for. I appreciate the honesty and a cost effective solution.

  • Price assessment: Reasonable price
  • Services: Termite inspection
  • Pest type: Cockroaches
Response from the owner · a month ago

Thank you for taking the time to leave this review, Lynn. It's great to hear that our technician was able to walk you through what we found and offer you a solution that made sense for your situation. That kind of honest, straightforward approach is what we stand for at D-Bug. We appreciate your business and look forward to your next visit.

Laura Holland2 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shawn was very thorough in his evaluation and his explanation of the process that would be used within his service. I was very pleased with our interaction.

Response from the owner · a month ago

Laura, we're happy to hear that our technician made such a good impression. Taking time to walk through what we're doing and why we're doing it is something we believe every customer deserves. It sounds like that thorough approach is exactly what you needed. We appreciate your continued trust in our team and look forward to your next visit.

D-Bug Pest Control, Inc. on Google Maps →

Business details