Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dale's Quality Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%82+11.6Replies to reviews 7%97+6.9Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Dale's Quality Car Care

New Orleans, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 214 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dale's Quality Car Care is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dale's Quality Car Care is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dale's Quality Car Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 82% of auto repair shops.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dale's Quality Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Dale's Quality Car Care for 8 kinds of job.

Dale's Quality Car Care for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 44

All 12 Google reviews tagged “A/C installation & repair”

Isiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best car service on manhattan. Got service for my civic. Took 3 days for them to get back to me, but that’s only because they were so thorough and kept me updated the entire time with pictures and ready to take my questions when I called. Fixed my tire issues, AC, and charged fair price when my cars dealership would have charge my 1,000$ more.

Reasonable priceTiresGeneral repairs & maintenanceA/C installation & repair
Shedrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Dale’s Auto. Friendly and professional staff. They thoroughly diagnose issues and explain everything to you in-depth. I’ve brought multiple vehicles to Dale’s over the past few years and will continue doing so.

A/C installation & repairAir & cabin filter replacementElectrical repair
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very transparent...explained step by step everything that was taking place all awhile my vehicle was in their care...would recommend Dale's any day...

A/C installation & repair
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This establishment is awesome! They are my go to. I’ve used them many times and will continue to do so. They keep you updated with what is going on or what they suggest or is needed. They do not pressure you into replacing this or that if you choose not too.

A/C installation & repairBatteryElectrical
TashaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

This is from a previous job: Great place..not too expensive...Sydney was really nice and explained everything that was done even sent pictures of what was being replaced...Great place. This is now....I didn't see Sydney this time... I'm repairing an old car thought I asked for more things to be done. . either way great work I will be back.

A/C installation & repairBatteryGeneral repairs & maintenance
Nikkole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been using Dale’s for over a year now and they always get the job done quickly. They are always polite, keep me updated on the progress and take the time to answer all of my questions. I am grateful to them for keeping my 2012 automobile running!

A/C installation & repair+ Punctuality+ Quality+ Professionalism
ms1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was great service there ..I recommend going to them ..very nice people…

A/C installation & repairGeneral repairs & maintenance+ Quality
Collin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto water leak repairOil change
Elsa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repair
Carl4 years ago★★★★★

Rating only, no written review.

A/C installation & repairElectrical+ Punctuality+ Quality+ Professionalism
Roxy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repair+ Punctuality+ Quality+ Professionalism
FredLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairElectricalOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance38—
Auto engine diagnostic21—
Oil change21—
Brakes17—
Electrical15—
Electrical repair14—
Tires12—
Engine repair12—

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