Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dale's Quality Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%82+11.6Replies to reviews 7%97+6.9Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Dale's Quality Car Care

New Orleans, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 214 Google reviews

📞 Call (504) 367-1114Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dale's Quality Car Care is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dale's Quality Car Care is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dale's Quality Car Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 82% of auto repair shops.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dale's Quality Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Dale's Quality Car Care for 8 kinds of job.

Dale's Quality Car Care for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 69

All 15 Google reviews tagged “Electrical”

RoseLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brought my 2012 Kia Soul here to get a diagnostic on why the battery kept draining overnight. They did a fantastic job finding and repairing the issue in a timely manner! Excellent communication throughout the entire process! They seem like genuine people who offer honest work at a fair price (: 10/10

Great priceElectrical repairElectricalWiper blade installation
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Knowledgeable and courteous. Kept. Me informed from day to day.

Electrical
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Always professional, always great work. Not parts changers - actual mechanics. Won’t go anywhere else.

Air & cabin filter replacementAuto brake repairAuto brake replacement+ Quality+ Professionalism+ Value
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This establishment is awesome! They are my go to. I’ve used them many times and will continue to do so. They keep you updated with what is going on or what they suggest or is needed. They do not pressure you into replacing this or that if you choose not too.

A/C installation & repairBatteryElectrical
Precious8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with Dale's has always been a professional one, but also like family. I trust them with my vehicle. For this particular job they were able to get me in an out so that I did not lose additional days without my vehicle, which most appreciated!

BrakesElectricalGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Renedra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome Customer Service! Communication in reference to my car's situation was impeccable! Worked well with my schedule, considering I'm from out of town! Keep up the Great Service!

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
verisha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

An amazing experience start to finish! I am so appreciative that I found this service location. They were extremely thorough with every detail during my visit. From checking in at the front desk to showing exactly what they did step by step during pick up! They are #1 in my auto service book.

Air conditioningElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Kourtney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dale's Quality Car Care will be forever my go to automotive shop!!! The workers treat you like family!!! They went above and beyond for me & my family! Great prices! I would 110% recommend them again!!!!! They didnt stop until the job was completed!!! I am satisfied to say the least!!! Thank you Dale's for everything!!

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Electrical
Carl4 years ago★★★★★

Rating only, no written review.

A/C installation & repairElectrical+ Punctuality+ Quality+ Professionalism
Shaun3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical
RMG11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
FredLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairElectricalOil change+ Punctuality+ Quality+ Professionalism
oday6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ElectricalOil change+ Punctuality+ Quality+ Professionalism
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Electrical

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance38—
Auto engine diagnostic21—
Oil change21—
Brakes17—
Electrical15—
Electrical repair14—
Tires12—
Engine repair12—

Compare with

New Orleans Mechanical Pros logoNew Orleans Mechanical ProsExperts Score 99New Orleans · 5.00★Mike’s Auto Center logoMike’s Auto CenterExperts Score 94New Orleans · 4.95★Major Minor Auto Service logoMajor Minor Auto ServiceExperts Score 92New Orleans · 4.94★