How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%82+11.6Replies to reviews 7%97+6.9Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDale's Quality Car Care
New Orleans, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 214 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Dale's Quality Car Care for 8 kinds of job.
Dale's Quality Car Care for general repairs & maintenance
Clear ✕All 38 Google reviews tagged “General repairs & maintenance”
Excellent work, honest people! Couldn’t ask for anything more from a car shop. I’ll be visiting Dales Quality Car Care from now on!
The team was super helpful and kind. They took my vehicle in early and gave me a comprehensive list of what was going on in a report. Highly recommend!!!
Great service
Best car service on manhattan. Got service for my civic. Took 3 days for them to get back to me, but that’s only because they were so thorough and kept me updated the entire time with pictures and ready to take my questions when I called. Fixed my tire issues, AC, and charged fair price when my cars dealership would have charge my 1,000$ more.
Best place ever for auto work. I won't go anywhere else.
Love this mechanic shop! Competitive pricing, honesty & transparency, friendly & trustworthy staff, a welcoming environment, photo documentation of everything, conveniently located, great hours, and you can hang out with the owner's dog if you choose to wait for your service. Other shops can be impersonal, or feel…
Absolutely the greatest experience ever in my 50 years, with any service!! Amazing family feel and genuine concern for clients with desire to see them in return services… Was a huge unexpected blessing, when I just needed my tire looked at on my first experience with Dale’s. Very early, no appointment, and it was…
Bringing your car to Dale's is the best experience. Everyone is friendly, professional and respectful. They are honest about the needs of your car and not trying to take advantage of anyone. It's really a delightful place to go.
7-23-2023 Unfortunately I had to replace my vehicle due to it being totaled. I now bring my current vehicle to Dale's for great service... 👍🏽👍🏽 8-25-2022 I can never go wrong with Dale's Quality Car Care. Always great service and experience. Took care of routine maintenance and plugged a tire due to a nail.…
Very professional The place to go for all your car needs. I'm very happy with the out come of your repairs.Thank You !! So much.
Sidney and his service team are top notch professionals. The costs of repairs were comparable and fair.
Hi it was a very pleasant & knowledgeable experience, I even went to sleep. The owner was so pleasant also & friendly. I'd recommend them to everyone
Genuinely good people that do genuinely good work. Highly recommend
We have brought our vehicles to Dales since we moved here. They've always been honest and take care of us like we're family friends. Good people, every single one of them. And, in my humble opinion that's what you need in a good mechanic. Quality work, honesty, good conversation, and quick. Love, love, love them. I couldn't recommend more.
Very good (and transparent) service. Mechanic was easy to talk to. People who are not automobile savvy (such as myself) would feel at ease here. Mechanic was very nice. I left knowing more about my car and its parts than when I left from here.
Easy scheduling, reasonable prices, high quality work. They don't BS you with frivolous add-on services and are honest about what services your car would need at what mileage. They have a wide knowledge of mechanic work on various types of cars; what they don't know they are really good at researching to fix your…
What a great shop! Upfront and honest pricing for the work being done. Sid's communication is outstanding. He texts (with photos) updates as the work is being done and he is able to explain complicated mechanical issues in easy to understand "everyday" language.
Always professional, always great work. Not parts changers - actual mechanics. Won’t go anywhere else.
I went to Dale’s having issues with my suspension. I previously went to another repair shop (which I will not name), had repairs completed and still experienced the same issues. I took my Honda CRV over to Dale’s to have them take a look at it and thank God I did. I was riding (suspension) on a ticking time bomb,…
This is from a previous job: Great place..not too expensive...Sydney was really nice and explained everything that was done even sent pictures of what was being replaced...Great place. This is now....I didn't see Sydney this time... I'm repairing an old car thought I asked for more things to be done. . either way great work I will be back.
Good people excellent work
My experience with Dale's has always been a professional one, but also like family. I trust them with my vehicle. For this particular job they were able to get me in an out so that I did not lose additional days without my vehicle, which most appreciated!
My dad brought his car over here he loves the service then I brought my car to this shop love it even more and now my brother is car is at the shop he loves I can’t find anything to complain about this shop this is one of my favorite shops to go to
Awesome Customer Service! Communication in reference to my car's situation was impeccable! Worked well with my schedule, considering I'm from out of town! Keep up the Great Service!
It was great service there ..I recommend going to them ..very nice people…
An amazing experience start to finish! I am so appreciative that I found this service location. They were extremely thorough with every detail during my visit. From checking in at the front desk to showing exactly what they did step by step during pick up! They are #1 in my auto service book.
Quick and easy. I am a relatively new customer and I trust them with my car.
Dale's Quality Car Care will be forever my go to automotive shop!!! The workers treat you like family!!! They went above and beyond for me & my family! Great prices! I would 110% recommend them again!!!!! They didnt stop until the job was completed!!! I am satisfied to say the least!!! Thank you Dale's for everything!!
Dale's is the BEST place to take your vehicle for help!!! The folks are considerate, informative, kind and knowledgeable. The only place I will take my car!!!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 38 | — |
| Auto engine diagnostic | 21 | — |
| Oil change | 21 | — |
| Brakes | 17 | — |
| Electrical | 15 | — |
| Electrical repair | 14 | — |
| Tires | 12 | — |
| Engine repair | 12 | — |
