Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dale's Quality Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%74+17.9Value 14%82+11.6Replies to reviews 7%97+6.9Craft & service penalty90−1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Dale's Quality Car Care

New Orleans, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 214 Google reviews

📞 Call (504) 367-1114Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dale's Quality Car Care is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dale's Quality Car Care is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dale's Quality Car Care is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 82% of auto repair shops.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dale's Quality Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dale's Quality Car Care is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired Dale's Quality Car Care for 8 kinds of job.

Dale's Quality Car Care for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Tires”

terrence8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Excellent work, honest people! Couldn’t ask for anything more from a car shop. I’ll be visiting Dales Quality Car Care from now on!

Reasonable priceTiresGeneral repairs & maintenanceWheel alignment
1M1NATUX3D02 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Isiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best car service on manhattan. Got service for my civic. Took 3 days for them to get back to me, but that’s only because they were so thorough and kept me updated the entire time with pictures and ready to take my questions when I called. Fixed my tire issues, AC, and charged fair price when my cars dealership would have charge my 1,000$ more.

Reasonable priceTiresGeneral repairs & maintenanceA/C installation & repair
WilliamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 2004 Lincoln Town car had a shake at 70 MPH. Took at to Dales and they handled it . Now it's great!

Great priceTires
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fair, reliable, and trustworthy auto mechanics that accurately assess the issues and properly fix them. Highly recommended for anyone in the New Orleans area! I’d give them 6 stars if I could!

Auto maintenanceElectrical repairOil change
Genevieve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this mechanic shop! Competitive pricing, honesty & transparency, friendly & trustworthy staff, a welcoming environment, photo documentation of everything, conveniently located, great hours, and you can hang out with the owner's dog if you choose to wait for your service. Other shops can be impersonal, or feel…

BrakesAuto engine diagnosticGeneral repairs & maintenance
Lasharwit6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Absolutely the greatest experience ever in my 50 years, with any service!! Amazing family feel and genuine concern for clients with desire to see them in return services… Was a huge unexpected blessing, when I just needed my tire looked at on my first experience with Dale’s. Very early, no appointment, and it was…

Customer photo from Lasharwit's review
General repairs & maintenanceOil changeTires
MyrandaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good (and transparent) service. Mechanic was easy to talk to. People who are not automobile savvy (such as myself) would feel at ease here. Mechanic was very nice. I left knowing more about my car and its parts than when I left from here.

General repairs & maintenanceTiresVehicle Inspection
Renedra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome Customer Service! Communication in reference to my car's situation was impeccable! Worked well with my schedule, considering I'm from out of town! Keep up the Great Service!

ElectricalAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Wilfred4 years ago★★★★★

Rating only, no written review.

Tires
Celia5 years ago★★★★★

Rating only, no written review.

TiresWheel alignment+ Professionalism
August5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance38—
Auto engine diagnostic21—
Oil change21—
Brakes17—
Electrical15—
Electrical repair14—
Tires12—
Engine repair12—

Compare with

New Orleans Mechanical Pros logoNew Orleans Mechanical ProsExperts Score 99New Orleans · 5.00★Mike’s Auto Center logoMike’s Auto CenterExperts Score 94New Orleans · 4.95★Major Minor Auto Service logoMajor Minor Auto ServiceExperts Score 92New Orleans · 4.94★