How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREDallas Collision Center
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 948 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Dallas Collision Center for 8 kinds of job.
Dallas Collision Center for body & trim
Clear ✕All 207 Google reviews tagged “Body & Trim” · showing 40
Excellent work to repair the damage to my son’s car
Thank you DCC for an exceptional experience. Thanks go out to Razz for clear and consistent communication. Thanks to the front desk team for their professionalism. The repair job was well done. Overall, two thumbs up!
My daughter had her vehicle serviced here and John was great. He kept us informed along the way and we were very pleased with the outcome!
Excellent service John Love is very polite, he helped with my van all the way through the process of getting the van fixed
Great work and John was very nice and kept me updated throughout the whole process.
Very Professional. Very clean, inviting lobby and showroom. Service representatives were kind and very informative. They took very good care of us and I highly recommend them and will use them if ever needed again.
They were able to fully repair my damaged bumper and exhaust on my 2017 Audi A4 after it was rear ended. Looks like nothing happened. They dealt with Allstate and were able to get OEM parts after Allstate sent faulty parts. Whole process took 28 days.
Being involved in an accident isn’t fun; Dallas Collision Center made it super easy. From explaining how the process works (and being on my side with insurance) to having a rental car on site to completing timely and great work. They were kind and always available to answer questions. Hope I don’t need these…
Awesome shop did awesome work and kept me In the loop the whole time
The many things that I could say about Dallas Collision Center and just the sense of comfort alone I could write a book and not just a review. I have never experienced such exceptional customer service from the start to the finish of receiving my vehicle back in my possession. Melissa was outstanding from the time…
An excellent team, kind, honest and informative. They replaced my bumper and it looks perfect. Great pricing and great work!
Exceptional service and high quality repairs. Work with Raz.
Had a great experience with the services at Dallas Collision Center. My representative, Melissa kept me informed every step of the way with and in the process and progress of its labor and development. Super Duper Job👍🏾
Melissa and her team were absolutely phenomenal to work with and made a bad situation great! They kept me informed the entire time and really took care of me as their customer. I would wholly recommend them to anyone needing some car work done anytime. Top notch all the way! Thanks again!
I had an excellent experience! The work was completed quickly, and my car looked as if nothing had ever happened. Melissa was fantastic to work with - knowledgeable, professional, and incredibly helpful. What stood out even more was their follow-up service. After I picked up the car, a small body trim needed…
I was very impressed by the exceptional customer service provided by Melissa and Petra. From the moment I arrived, they made me feel welcomed and comfortable. They took the time to explain the process in detail. Their attention to making sure I was informed and at ease made a significant difference in my experience.…
Dallas Collision Center was one of the most accommodating and communicative repair centers I have ever worked with. Melissa McConnell was fantastic to work with. Note I went to the other Audi certified collision center first because it bore the name of the company I bought three cars from. But I was instantly put…
I seem to be a repeat customer 😊however each time I always get top service and customer service. That is what I keep going back
Great communication and outstanding work. It was a pleasure dealing with Raz.
Excellent Shop and personnel. I recently had work done their communication and quality of the work was outstanding. I would absolutely utilize Dallas Collision again.
Melissa was absolutely amazing. After a hit and run, she made sure that my car was quickly taken care of- updating me along the way. I had gone to one other place to make sure the quote was aligned with industry standards and Dallas Collision Center beat the other price (it wasn’t even close). Dallas Collision Center has a customer for life!
The Only place I get my car repaired. The best body shop in DFW
Great service and communication
Melissa McConnell is the best customer service professional I have ever met. She is responsive, helpful, informative, and advocates for the customer.
I was very satisfied with my service from drop-off to pick-up! Razz was awesome to keep me informed on my collision repair status every week. My truck was repaired like-new! And the final detailing was amazing! (Didn’t expect that.) This was my first collision and repair but it couldn’t have went more smoothly… or…
Melissa was great, from start to finish, very professional and I would recommend her to every customer, proud!
Sadly I’ve used several different collision centers over the years. Dallas Collision Center has been the best thus far. There was great communication each step of the way. My vehicle is looking brand new again. Great job! Thank you Raz and the body shop for an excellent experience.
The service was the most outstanding I have ever experienced from a car repair facility especially one that is collision repair company. I received weekly updates without fail and they delivered results on time exactly as promised and the whole repair was fast. Quality of the repair was factory spec perfect.…
Damaged was fixed and they detailed my car so good it looks brand new.
Dallas Collision Center managed the repair of our 2025 Audi RS 6 Avant Performance over the last few months. Everybody was outstanding. We could not have asked for a better experience. John Love oversaw everything from start to finish. He was professional, utterly competent, communicative, friendly and…
Melissa took great care of me throughout the process with regular updates and communication. She was the point of contact with the other parties insurance provider which made the whole process an easy one. Would highly recommend Melissa and Dallas Collision Center.
Dallas Collision Center did an excellent job repairing the damage on my Honda. It looks brand new again! Customer service was outstanding. This is my go to place from now on.
Raz has been very professional and helpful.He knew every details of dealing with insurance company. My Q8 has been perfectly repaired. Definitely recommend this collision center to every Audi owner.
Extremely professional service. Raz was my contact and he established a weekly cadence to call and keep me in the loop. Extremely knowledgeable. Also extra points for detailing my car before I got it back and helping me work with insurance people. Cannot explain enough how much they helped and made this terrible…
It was great working with DCC. They are certified to service audi cars, which was so helpful. They handled my claim with ease and transparency. They communicated with me every step of the way! If I ever need repairs again. I will be returning!
Had rear end damage to my vehicle. They handled the interface with my insurance company expertly and promptly and repaired my vehicle to like new appearance. Very satisfied with their service and work. Would highly recommend them to anyone.
Great service and updated information!
Excellent! Melissa and the team left me confident that all repairs were Audi certified and calibrated perfectly. In Addition, Progressive on site making for a smooth process:)
It’s a nice and clean place to get your car fixed, customer service it’s really good very friendly people and the service it’s excellent.
Great work and communication by the Dallas Collision Center team.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 207 | — |
| Painting | 116 | — |
| Steering & suspension repair | 12 | — |
| Tires | 12 | — |
| Electrical | 8 | — |
| Welding | 6 | — |
| Exhaust | 4 | — |
| Battery | 4 | — |
