Experts Reviews · Company report
Dallas Collision Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Dallas Collision Center

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 948 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dallas Collision Center is better than 89% of auto body shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dallas Collision Center is better than 92% of auto body shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dallas Collision Center is better than 97% of auto body shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dallas Collision Center is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dallas Collision Center is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dallas Collision Center is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Dallas Collision Center for 8 kinds of job.

Dallas Collision Center for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 33

All 12 Google reviews tagged “Steering & suspension repair”

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My daughter had her vehicle serviced here and John was great. He kept us informed along the way and we were very pleased with the outcome!

Reasonable priceSteering & suspension repairPaintingAuto engine diagnostic
SteveLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Mellisa and had a great experience! She kept us updated on everything, as process unfolded, the car looked great when we picked it up, also when I called with questions she was quick to respond:

Body & TrimPaintingSteering & suspension repair
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dallas Collision did a fantastic job on my Audi Q3. They were very helpful in explaining the specific repairs and keeping me up-to-date on progress. Highly recommend!

Body & TrimPaintingSteering & suspension repair
ClaudiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff couldn’t have been more responsive. JD has helped us with repairs to our cars over the years and has ALWAYS been so helpful and courteous. The work the shop has done is impeccable. We felt like we had new cars everytime we picked up our repaired vehicle. Thank you Dallas Collision Center, we will always come to you!

Air & cabin filter replacementBody & TrimBrakes
Payce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently got my car back from Dallas Collision Center for the 2nd time in about 6 months. I suppose I can say they do a better job of taking care of my car than I do ;) At one point I needed to pay five thousand dollars because claims were backed up (and I wanted to speed up the process) and they simply went ahead…

Body & TrimElectricalPainting
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m grateful to have brought my Acura MDX to be repaired here. Rob E. was a great advisor and kept me informed every step of the way. This team as a whole knows how to communicate, deliver great customer service, and was professional/knowledgeable! I hope to not need their services again, but should the opportunity…

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Connor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raz did a great job and was very communicative throughout the process.

Steering & suspension repair+ Quality+ Professionalism
Christina24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

J Love and the entire staff altogether were amazing. My car looked almost brand new when they were done with it. I was comfortable, confident, and completely satisfied with the entire process.

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
JerryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dallas Collision Center gives very good customer service - I was assigned a representative & informed about every step. My car was badly damaged in an accident & DCC fixed it like nothing ever happened.

Body & TrimBrakesPainting+ Punctuality+ Quality+ Professionalism
Darcy4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair+ Quality+ Professionalism
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair
Connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 47%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim207—
Painting116—
Steering & suspension repair12—
Tires12—
Electrical8—
Welding6—
Exhaust4—
Battery4—

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