Experts Reviews · Company report
Dallas Collision Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Dallas Collision Center

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 948 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dallas Collision Center is better than 89% of auto body shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dallas Collision Center is better than 92% of auto body shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dallas Collision Center is better than 97% of auto body shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dallas Collision Center is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dallas Collision Center is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dallas Collision Center is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired Dallas Collision Center for 8 kinds of job.

Dallas Collision Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Tires”

AnasLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had an excellent experience! The work was completed quickly, and my car looked as if nothing had ever happened. Melissa was fantastic to work with - knowledgeable, professional, and incredibly helpful. What stood out even more was their follow-up service. After I picked up the car, a small body trim needed…

Great priceAir & cabin filter replacementTiresPainting
DARLA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The Only place I get my car repaired. The best body shop in DFW

Great priceAir & cabin filter replacementTiresPainting
SteveLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Mellisa and had a great experience! She kept us updated on everything, as process unfolded, the car looked great when we picked it up, also when I called with questions she was quick to respond:

Body & TrimPaintingSteering & suspension repair
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dallas Collision did a fantastic job on my Audi Q3. They were very helpful in explaining the specific repairs and keeping me up-to-date on progress. Highly recommend!

Body & TrimPaintingSteering & suspension repair
Mo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I drove my car directly to Dallas Collision Center without appointment. Raz discussed with me in details. They are so friendly and patient. I had some concerns about insurance and repairing for the damage. My car got scratched on the driver’s side front and back door. Raz just mentioned to me that we will take care…

Body & TrimPaintingTires
LindsayLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do it all and then some! Raz is seriously the most exquisite person when it comes to your vehicle and I do not trust taking my car anywhere else. They have your best interest in mind here and care what happens and what is put on your car! I’ve taken all of my cars here for the last 8 years and Raz exceeds all…

Body & TrimBrakesElectrical
Adrian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication throughout the repair process. I always knew what was going on and what to expect. The whole team made sure I felt welcome and well taken care of.

Body & TrimPaintingTires
Payce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recently got my car back from Dallas Collision Center for the 2nd time in about 6 months. I suppose I can say they do a better job of taking care of my car than I do ;) At one point I needed to pay five thousand dollars because claims were backed up (and I wanted to speed up the process) and they simply went ahead…

Body & TrimElectricalPainting
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m grateful to have brought my Acura MDX to be repaired here. Rob E. was a great advisor and kept me informed every step of the way. This team as a whole knows how to communicate, deliver great customer service, and was professional/knowledgeable! I hope to not need their services again, but should the opportunity…

Body & TrimPaintingSteering & suspension repair+ Punctuality+ Quality+ Professionalism
ChristopherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingTires
jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimTiresService not listed
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 47%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim207—
Painting116—
Steering & suspension repair12—
Tires12—
Electrical8—
Welding6—
Exhaust4—
Battery4—

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