Tile contractor · Chicago, IL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 37 tile contractorsiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★76 Google reviews · 24 photos
99%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate the business 4.9 out of 5 based on 76 reviews, with the owner responding to 99% of feedback. Reviewers frequently cite punctuality, clear communication, and fair pricing for services including bathroom renovations, kitchen backsplashes, and floor installations. Most describe the work as clean, detailed, and efficient, often noting quick turnaround times for projects ranging from single-day jobs to multi-day installations. However, two low-star reviews criticize a rushed bathroom project for poor execution on mosaic tiles and higher-than-expected costs compared to other quotes.
Google rating: 4.9 out of 5 from 76 reviews (99% five-star).
Reviews on this page: 76 Google reviews (74 with written comments, 29 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Daniel Tiles Design.IncTile Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daniel Tiles Design.Inc: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daniel Tiles Design.Inc: 88/100 on this factor. Category median: 92.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daniel Tiles Design.Inc: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daniel Tiles Design.Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daniel Tiles Design.Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
4.9of 5
5 stars7599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise19199%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price947%
Reasonable1053%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3920%
Quality & results3619%
Speed & response3317%
Would recommend3217%
Price & value2815%
Communication137%
Honesty & trust116%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is a true professional and was a calm and friendly presence as he worked in our home.”
“Daniel did a wonderful job installing all of the tile in my bathroom.”
“He was prompt, knowledgeable and confident in his abilities.”
“Daniel did an amazing job, was incredibly responsive and I would recommend him to anyone.”
“He did an excellent job, was easy to schedule and his price was very fair.”
“He was friendly, easy to work with, and clearly knows his stuff when it comes to tile.”
“Whenever I wasn’t sure about something, he gave honest advice and helped me make decisions without any pressure.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Daniel Tiles Design.Inc for 7 kinds of job. Pick one to see what they paid and said.
AAngelikaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
He came bright and early. Did it all im one day. It's gorgeous. Mom was loved with his process
Great priceTile work replacementBathroom tile repair
PPatrick14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Daniel did a wonderful job installing all of the tile in my bathroom. His work is very good, and very clean. I would recommend him to anyone.
Bathroom tile repair
KKK1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Daniel repaired a botched tile job I had from the initial installer. He did an excellent job, was easy to schedule and his price was very fair. I highly recommend him for superb tile work.
Bathroom tile repair
MMary6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Daniel was so great to work with! He re-tiled our shower after it was destroyed due to plumbing issues. He demoed the old tile and placed new wall and floor tile in only two days. It looks beautiful and we are very pleased! He was kind, professional and very efficient. The price was very reasonable as well. Highly recommend!
Great priceTile work replacementBathroom tile repairTile design services
DDonna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I Highly recommend Daniel. Very punctual, professional and detail oriented. Working with him was a pleasure!
Reasonable priceTile work replacement
JJesse5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We hired Daniel to re-tile an old bathroom and replace the toilet and vanity. Daniel works meticulously and does the job right. The end result was of excellent quality (both what you can see and what is underneath). He is a true professional and was a calm and friendly presence as he worked in our home. Highly recommend.
Reasonable priceTile work replacementBathroom tile repair
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Filter by topic— each topic is highlighted in the reviews in the same color
A
Angelika “Angie” SauveurLocal Guide · 9 reviewsiTotal number of Google reviews Angelika has written across all businesses on Google Maps, not just this one.
He came bright and early. Did it all im one day. It's gorgeous. Mom was loved with his process
Price assessment: Great price
Services: Tile work replacement, Bathroom tile repair
Response from the owner · 2 weeks ago
Thanks for your kind words! We're so glad you loved the beautiful results and that everything went smoothly in just one day. We're here for you whenever you need us, Angie!
P
Patrick Dymora14 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Daniel did a wonderful job installing all of the tile in my bathroom. His work is very good, and very clean. I would recommend him to anyone.
Services: Bathroom tile repair
Response from the owner · 2 weeks ago
Thanks so much for your kind words, Patrick! We're delighted to hear that Daniel delivered excellent and tidy tile installation in your bathroom. Your recommendation means the world to us!
K
KK Cascio1 reviewiTotal number of Google reviews KK has written across all businesses on Google Maps, not just this one.
Daniel repaired a botched tile job I had from the initial installer. He did an excellent job, was easy to schedule and his price was very fair. I highly recommend him for superb tile work.
Services: Bathroom tile repair
Response from the owner · 3 weeks ago
Hello, thank you so much for your kind words! We're glad Daniel could assist with your tile project and provide quality work at a fair price. Your recommendation means a lot to us!
M
Mary Allen6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Daniel was so great to work with! He re-tiled our shower after it was destroyed due to plumbing issues. He demoed the old tile and placed new wall and floor tile in only two days. It looks beautiful and we are very pleased! He was kind, professional and very efficient. The price was very reasonable as well. Highly recommend!
Price assessment: Great price
Services: Tile work replacement, Bathroom tile repair, Tile design services
Response from the owner · Edited 2 months ago
Thanks for your wonderful feedback, Mary! We're delighted to hear that Daniel provided such excellent service and transformed your shower beautifully. Your recommendation means the world to us!
D
Donna Dastice5 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
I Highly recommend Daniel. Very punctual, professional and detail oriented. Working with him was a pleasure!
Price assessment: Reasonable price
Services: Tile work replacement
Response from the owner · 2 months ago
Thank you so much for your kind words, Donna! We're delighted you found Daniel punctual and professional. It’s always our goal to provide a great experience for our clients!
C
Counselor Qu5 reviewsiTotal number of Google reviews Counselor has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Counselor Qu! We're glad you appreciated our punctuality and fair pricing. Your recommendation means a lot to us. We're always here to help with any future needs!
J
Jesse L5 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
We hired Daniel to re-tile an old bathroom and replace the toilet and vanity. Daniel works meticulously and does the job right. The end result was of excellent quality (both what you can see and what is underneath). He is a true professional and was a calm and friendly presence as he worked in our home. Highly recommend.
Price assessment: Reasonable price
Services: Tile work replacement, Bathroom tile repair
Response from the owner · 3 months ago
Thank you so much for your kind words, Jesse! We're glad you loved the meticulous work Daniel did in your bathroom. It's wonderful to hear you found him professional and friendly. We're always here for your home needs!
J
Jennifer Marston4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Impeccable work done by Daniel! He’s a perfectionist and a very nice man! He’s done 2 bathrooms for me. I highly recommend him.
Response from the owner · Edited 3 months ago
Thank you so much for your kind words! We're delighted to hear you were pleased with Daniel's meticulous work on your bathrooms. Your recommendation means the world to us, Jennifer! We're always here for your home projects!
D
Damon DunhamLocal Guide · 18 reviewsiTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
I can’t recommend Daniel enough. He was friendly, easy to work with, and clearly knows his stuff when it comes to tile. Whenever I wasn’t sure about something, he gave honest advice and helped me make decisions without any pressure.
He kept me updated throughout the project, walked me through the progress, and paid attention to the little details. He protected my existing floors, cleaned up at the end of every day, handled all the demo, and even knocked out a small concrete project I’d been putting off for years at no extra charge.
The final result honestly looks even better than I imagined when I started the project. It’s obvious Daniel takes a lot of pride in his work, and I wouldn’t hesitate to hire him again. If you’re looking for someone who genuinely cares about doing the job right, Daniel is your guy.
Price assessment: Reasonable price
Response from the owner · Edited 3 months ago
Thank you so much for your kind words! We're delighted to hear you found our service friendly and professional. Daniel truly does take pride in his work, Damon and we’re glad he made your project a success!
S
soraya Martin1 reviewiTotal number of Google reviews soraya has written across all businesses on Google Maps, not just this one.
Daniel installed porcelain tile to our front porch and steps. He was prompt, knowledgeable and confident in his abilities. We can't recommend him highly enough!
Price assessment: Reasonable price
Services: Tile work replacement, Tile design services
Response from the owner · Edited 3 months ago
Thank you so much for your wonderful feedback, Soraya! We're delighted to hear that Daniel's expertise and promptness made a positive impact on your project. Your recommendation means the world to us!
