Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dapper Auto logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%64+15.5Value 14%98+13.9Replies to reviews 7%40+2.8Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Dapper Auto

Woodcliff Lake, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 52 Google reviews

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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dapper Auto is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dapper Auto is better than 64% of auto repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dapper Auto is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dapper Auto is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dapper Auto is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dapper Auto is better than 40% of auto repair shops.C
40

Reviews for your job

Customers hired Dapper Auto for 8 kinds of job.

Dapper Auto for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Electrical repair”

Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I'm so happy to have found Dapper Auto. John has been fixing my car for years. He is friendly and always takes the time to explain and fix any car issues I have. The prices are great and he fixes it fast everytime. Choose DAPPER AUTO everytime!!!!!!!! Highly Recommend!!!!!!!!!!!! ⭐️⭐️⭐️⭐️⭐️ Thank you so much John!!!!!!

Reasonable priceElectrical repairAir & cabin filter replacementExhaust
IlliaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First and foremost, John is a really great guy! He’s friendly, cheerful, and professional. He fixed my car quickly and did a great job! He stays open later than all the other repair shops—I stopped by late at night and he was still open! Awesome!

Customer photo from Illia's review
Reasonable priceElectrical repairAir & cabin filter replacement
Diego2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had brought my 65 mustang to multiple shops, no one could diagnose the issues I was having. That was till the last shop recommended me to Dapper Auto. John and his team were the only ones able to finally fix it, now the car feels better than ever!!! Great prices, fantastic service couldn’t be happier. THANK YOU…

Customer photo from Diego's reviewCustomer photo from Diego's review
Carburetor cleaningElectrical repairTires
Mariah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Absolutely incredible service!! Helped get our jeep back on the road! Only place my husband and I will go!! Thank you so much!!!!

Electrical repairTiresAuto battery replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 35%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires10—
Oil change6—
Engine repair5—
Auto maintenance4—
Electrical repair4—
Auto body & trim repair3—
Air & cabin filter replacement3—
Transmission2—

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