Experts Reviews · Company report
Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment

Lexington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 5.0★ from 123 Google reviews

Report card

Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 95% of hardwood flooring dealers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 89% of hardwood flooring dealers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than —% of hardwood flooring dealers.–
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Reviews for your job

Customers hired Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for 4 kinds of job.

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for install flooring

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8

All 29 Google reviews tagged “Install flooring” · showing 20

Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad was fantastic. He was on time, extremely responsive, did an outstanding job laying our carpet, cleaned up and everything in between. Cannot recommend his services enough to anyone looking for new flooring!

Install flooring+ Responsiveness+ Quality+ Professionalism
Colby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! 5 stars! Completely satisfied and will definitely call Brad again for future needs. Great to work with throughout the entire process from planning to completion. Brad provided valuable insight on our selections for tile, flooring, and stair carpet. Finished result looks outstanding. We could not…

Carpet installationInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad and his team showed up on time and knocked the job out of the park! From making time to work around my clients needs to the clean up at the end he and his crew were professional and did such a good job that my clients are still making comments on how amazing of a job they did. 10/10 would recommend if you need…

Install flooring+ Responsiveness+ Punctuality+ Quality
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad is a pro. On time, good price, cleans workspace every evening, precise installation, great communication. I will recommend Brad for any flooring job.

Install flooring+ Responsiveness+ Punctuality+ Quality
SpencerLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad is AWESOME!! He replaced our entire carpeted upstairs with LPV and also did all of the flooring and shower tile in 3 bathrooms and he did an AMAZING job!!! From the first time he came to the house to see everything, I could tell immediately that he was a true professional and he was able to help guide us with…

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
BelindaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brad did an amazing job for me. I'm very satisfied and I will be using him again soon. Brad is very professional, punctual and knowledgeable. He completed the job in a timely manner and on schedule. After he measured he got the estimate to me quickly. He took up the old flooring in 2 bedrooms and 2 bathrooms. He put…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top knotch work!! They pulled up carpet and hardwood in my new house and installed 930sqft of LVP flooring. When called about a estimate he said he would be here at 3:30pm & he was here at 3:30pm. Gave a fair price. Cleaned everything up each day after they where done working. Highly recommend for any flooring needs.

Install flooring+ Responsiveness+ Punctuality+ Quality
Landon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, Excellent quality of work. Excellent person. Highly recommend. I will definitely use again. Superb!!!

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad was great to work with from start to finish. Quick to answer all questions. My home is 112 years old, so never know how changes will go. He moved my furniture and installed carpet. Installation was smooth, fast, no damage (yes- No damage) to my baseboards. Cleaned up during process and when finished. Nothing…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Brad with no reservations. Brad replied quickly and came to provide an estimate the next day. He was helpful and patient while explaining what the work would entail. Once work started he was on time every day, communicated well and worked diligently--extremely professional. The job was finished on…

Install flooring+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have built two houses and renovated several more and have used many contractors for many projects but I have to say that dealing with Brad was the most pleasant (and stress free). He figured the carpet yardage right down to the square foot. He and his helper arrived at the exact time he said he would. The carpet…

Install flooring+ Responsiveness+ Punctuality+ Quality
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad showed up exactly when he said he would and finished early. The job was very well done and we couldn’t be more pleased.

Install flooring+ Responsiveness+ Punctuality+ Quality
shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad showed up on time to get the measurements to provide an estimate. He found a suitable match to the flooring that was already in the other bedrooms. The estimate was slightly lower than others we had already been provided with. He was very responsive to any questions we had. He was on time the day he came out…

Install flooring+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent craftsmanship and very professional.

Install flooring+ Responsiveness+ Punctuality+ Quality
Joy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad did a great job on our flooring and we are very satisfied. We purchased a 100 year old farmhouse and the floors were not quite level in some areas. Brad came in and leveled them the best he could and was able to lay the flooring to where you can hardly tell. He paid attention to every detail and was also very…

Install flooring+ Responsiveness+ Punctuality+ Quality
jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad is the BEST!!! I can’t say enough good things about his quality and professionalism. He is meticulous! I could not be happier with the floors he installed for me.

Install flooring+ Responsiveness+ Punctuality+ Quality
Suzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What an amazing job! Brad is professional, timely, hard working, and very, very thorough. He did an excellent job and anyone who has the opportunity to work with his company will be pleased. What a wonderful change he has made in my little cottage at a most reasonable price!

Install flooring+ Responsiveness+ Punctuality+ Quality
Trisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad has laid carpet for me 3 different times. And each time I have been exceptionally pleased with the outcome. He does a fantastic job every time. His attention to detail shows in how fabulous the floors look. I would highly recommend him for all your carpet needs.

Install flooring+ Responsiveness+ Punctuality+ Quality
HollyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The hose going to our refrigerator had a breakdown, we had a small flood, thankfully we found Brad. He came and gave us a great estimate. Brad fixed our subflooring and installed new flooring. He did a great job and always came at the exact time he said he would. We are very grateful.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad and his son installed new flooring in our kitchen and laundry room. Working with them on the installation was a great experience from start to finish. He provided a clear estimate and they arrived right on time the day of the install. The quality of the work they did was excellent, it was completed on time,…

Install flooring+ Responsiveness+ Punctuality+ Quality

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