Analyzing 7,518,1057.5M ReviewsFor 21,19621.2K Experts

Experts Reviews · Company report
Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment

Lexington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 5.0★ from 123 Google reviews

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Report card

Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 95% of hardwood flooring dealers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 89% of hardwood flooring dealers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than —% of hardwood flooring dealers.–
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Reviews for your job

Customers hired Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for 4 kinds of job.

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 7 Google reviews tagged “Repair flooring”

MercedezLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a messed up piece of flooring that he came and fixed. It looked better than before when he finished! He did a great job.

Repair flooring+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daugherty Flooring gets 5 stars for there professional carpet repair service. Brad, owner answered my call and set up a day and time. Brad was thorough even asking I send images of repair needed. Quoted a cost showed up on time and repaired my carpet. Couldn’t be more pleased. Thank you Brad Daugherty Flooring Installation & Repair.

Repair flooring+ Professionalism
BelindaLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brad did an amazing job for me. I'm very satisfied and I will be using him again soon. Brad is very professional, punctual and knowledgeable. He completed the job in a timely manner and on schedule. After he measured he got the estimate to me quickly. He took up the old flooring in 2 bedrooms and 2 bathrooms. He put…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Landon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, Excellent quality of work. Excellent person. Highly recommend. I will definitely use again. Superb!!!

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad was great to work with from start to finish. Quick to answer all questions. My home is 112 years old, so never know how changes will go. He moved my furniture and installed carpet. Installation was smooth, fast, no damage (yes- No damage) to my baseboards. Cleaned up during process and when finished. Nothing…

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
HollyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The hose going to our refrigerator had a breakdown, we had a small flood, thankfully we found Brad. He came and gave us a great estimate. Brad fixed our subflooring and installed new flooring. He did a great job and always came at the exact time he said he would. We are very grateful.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
TheMountsCrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad is all around a great guy! Honest, dependable, and professional! He is very precise and I love his work! I will be calling him for future project plans.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring29—
Repair flooring7—
Carpet installation4—
Tile work installation3—

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