Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment

Lexington, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 5.0★ from 123 Google reviews

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Report card

Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 95% of hardwood flooring dealers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 89% of hardwood flooring dealers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment is better than —% of hardwood flooring dealers.–
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Reviews for your job

Customers hired Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for 4 kinds of job.

Daugherty Flooring Custom Installation & Repairs Open Daily by Appointment for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “Tile work installation”

Colby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! 5 stars! Completely satisfied and will definitely call Brad again for future needs. Great to work with throughout the entire process from planning to completion. Brad provided valuable insight on our selections for tile, flooring, and stair carpet. Finished result looks outstanding. We could not…

Carpet installationInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
SpencerLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad is AWESOME!! He replaced our entire carpeted upstairs with LPV and also did all of the flooring and shower tile in 3 bathrooms and he did an AMAZING job!!! From the first time he came to the house to see everything, I could tell immediately that he was a true professional and he was able to help guide us with…

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Evelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad installed tile in my bathrooms. He did an awsome job. They are beautiful. Professionals, punctuality and responsiveness is what you will find in Brad. I have no complaints. I would highly, highly recommend Brad. Great job Brad!!!!!

Tile work installation+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring29—
Repair flooring7—
Carpet installation4—
Tile work installation3—

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