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DC Petropolis

Pet groomer · Washington, DC · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%95+24.8Value 15%90+13.7Craft & service penalty99−0.1Momentum penalty74−2.6Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 136 pet groomingPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 123 Google reviews · 24 photos
98%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

DC Petropolis at a glance

Google reviewers rate DC Petropolis five stars based on 123 reviews, highlighting consistent praise for the quality of grooming, communication, and the salon's location near Logan Circle. A recurring theme is the facility's unique puppy socialization policy, which involves multiple pre-grooming visits to help dogs acclimate to the environment and reduce stress. Customers also appreciate the staff's ability to handle senior or anxious pets with patience and customized care plans. No common criticisms appear in the provided excerpts, as all reviewed experiences were positive.

  • Google rating: 5.0 out of 5 from 123 reviews (98% five-star).
  • Reviews on this page: 123 Google reviews (105 with written comments, 17 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Pet Groomer serving Washington, District of Columbia.

Data from Google, last updated November 2, 2026.

Score profile vs other pet grooming

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and reliability; weakest: momentum.

Satisfaction94Reliability95Craft & service99Value90Momentum74Replies to reviews–Satisfaction: 94 (median 86)Reliability: 95 (median 82)Craft & service: 99 (median 97)Value: 90 (median 100)Momentum: 74 (median 100)
DC PetropolisPet Grooming median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DC Petropolis: 94/100 on this factor. Category median: 86.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DC Petropolis: 95/100 on this factor. Category median: 82.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DC Petropolis: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DC Petropolis: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DC Petropolis: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–

Bar = this company · dark tick = category median.

Star ratings

123 Google reviews we collected

  • 5 stars12198%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise12296%
  • Complaints54%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price133%
  • Reasonable133%
  • Overpriced133%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend3628%
  • Staff & attitude2520%
  • Quality & results2318%
  • Honesty & trust1411%
  • Speed & response129%
  • Communication97%
  • Price & value86%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend Gaby and her team for their grooming services, in particular for their puppy grooming methodology.”
    “We love DC Petropolis and could not recommend them more!”
  • “This one-of-a-kind establishment has such a professional neighborhood vibe.”
  • “Not only does she do a great job with the cuts, she is so wonderful with the dogs that come to her.”
  • “I trust her completely with my pup because I know she and her team genuinely care for and love all of their clients.”
  • “I called Gavin and not only did she take him the same day, but fixed the botched Petco “grooming”.”
  • “She always has great communication and is a joy to talk to!”
  • “Gabi is reasonably priced, flexible, professional and extremely astute when it comes to the differing need of different breeds.”

People customers mention

  • Gabi 27 reviews
  • Gabby 8 reviews
  • Gaby 5 reviews
  • Bernedoodle 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired DC Petropolis for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Christopher7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our pup loves it here. We have been going for over a year and the 5 star reviews are spot on.

AbeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been taking my doodle here for so long she knows exactly how to cut hair so it makes him look fluffy and beautiful and the service is amazing. Communication top notch. Really cares about each dog. I can’t say enough good things about this groomer and it’s so centrally located right near the Logan Circle area.

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
TheresaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Gabbi is not only the perfect pooch pamperer but she is also a doggy angel. My baby has been getting groomed here for many years. Now he is a 14 yr old senior that got a boo boo 🤕 requiring meds that his Mommy needed help with 😒. She went above and beyond patiently helping him get those nasty meds down. With…

Great priceDog groomingDog bathing and blow dryDog grooming and styling
Jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give Gabi and the DC Petropolis team a million stars I would! DC Petropolis is seriously amazing and special. My pup Ziggy first came in for 4 socialization sessions to get used to the environment of the grooming salon. This is a very unique policy of Gabi’s but it has been wonderful for Ziggy who now…

Kamila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Gaby and her team for their grooming services, in particular for their puppy grooming methodology. Gaby asks clients to bring their puppies to the salon at least 4 times before they get groomed for the first time. This helps the puppy get familiar with the process and feel less scared of the…

GabriellaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Looooove, love, love bringing my micro bernedoodle, Ziggy, to see Gabi and Ashley at Petropolis. She is currently 5 months old and came for 4 sessions of “puppy integration” to get acclimated to the space before having her first grooming appointment to ensure she was comfortable in the space, with the tools, and…

Customer photo from Gabriella's reviewCustomer photo from Gabriella's reviewCustomer photo from Gabriella's reviewCustomer photo from Gabriella's review

Photos

Customer reviews

5.0 ★★★★★ 123 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Christopher Mutimer7 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our pup loves it here. We have been going for over a year and the 5 star reviews are spot on.

Abe JaussenLocal Guide · 16 reviewsTotal number of Google reviews Abe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been taking my doodle here for so long she knows exactly how to cut hair so it makes him look fluffy and beautiful and the service is amazing. Communication top notch. Really cares about each dog. I can’t say enough good things about this groomer and it’s so centrally located right near the Logan Circle area.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Theresa WattsLocal Guide · 15 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabbi is not only the perfect pooch pamperer but she is also a doggy angel. My baby has been getting groomed here for many years. Now he is a 14 yr old senior that got a boo boo 🤕 requiring meds that his Mommy needed help with 😒. She went above and beyond patiently helping him get those nasty meds down. With gratitude, I continue to recommend DC Petropolis. 🐕 🐶 🦮 🐩

  • Price assessment: Great price
  • Services: Dog grooming, Dog bathing and blow dry, Dog grooming and styling, Dog nail trimming, Service not listed
Jamie7 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give Gabi and the DC Petropolis team a million stars I would! DC Petropolis is seriously amazing and special. My pup Ziggy first came in for 4 socialization sessions to get used to the environment of the grooming salon. This is a very unique policy of Gabi’s but it has been wonderful for Ziggy who now feels comfortable and even excited going to the groomer’s. Gabi made me and Ziggy feel so comfortable and welcome from our very first meeting. I trust her completely with my pup because I know she and her team genuinely care for and love all of their clients. Beyond going the extra mile to make the grooming experience a positive one, they are also fantastically skilled. Ziggy always leaves the salon looking and smelling amazing. I cannot recommend DC Petropolis more highly. Thank you, Gabi and team!

Kate BosekLocal Guide · 19 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oh my gosh, do I love Gabi, her practice, and her philosophy on the ultimate dog grooming relationship. She puts in time & effort in order to meet and form a solid dynamic with each prospective dog to ensure the temperament of each doggy client is sociable, calm, and happy. Having each prospective doggy client spend 2-3 hours with her and other dogs in the grooming studio a few times before accepting a grooming appointment is brilliant. This ensures your pup will be fully comfortable and even excited for their grooming appointments. You can also feel the delight your dog feels as basically going on a playdate with familiar doggy friends. Rest easy that all dogs allowed in this establishment are joyful and assuredly non-aggressive. This one-of-a-kind establishment has such a professional neighborhood vibe. The dimensions of Gabi’s space is super unique and interesting. The exposed layout of the grooming studio is genius. You can check on your dog through the big wide windows, and you don’t have that awful typical experience of parting visually with your pup. You also never have to worry about what goes on behind the scenes at the groomer (is your dog waiting in a crate for too long, are the other dogs freaking out, etc). Because the entire operation is fully visible before you even walk in the glass door framed in vivid red. Go here, meet Gabi, see for yourself. Everyone involved will have a great & special time.

Kamila Rivas5 reviewsTotal number of Google reviews Kamila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Gaby and her team for their grooming services, in particular for their puppy grooming methodology. Gaby asks clients to bring their puppies to the salon at least 4 times before they get groomed for the first time. This helps the puppy get familiar with the process and feel less scared of the tools, loud noises, etc. This process was extremely effective with my 12-week old puppy. The first day, he was anxious and overwhelmed with everything, but by the fourth day, he was very excited when I dropped him off. As a result, his first grooming was super smooth and a happy experience for him. I highly recommend you follow this process with your new puppy, if feasible.

Gabriella IndigoLocal Guide · 32 reviewsTotal number of Google reviews Gabriella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Looooove, love, love bringing my micro bernedoodle, Ziggy, to see Gabi and Ashley at Petropolis. She is currently 5 months old and came for 4 sessions of “puppy integration” to get acclimated to the space before having her first grooming appointment to ensure she was comfortable in the space, with the tools, and with the groomers. I felt at ease knowing that she was well cared for and able to enjoy playing with the other dogs in the shop that day instead of sitting alone in a crate all day. Gabi is so lovely to work with and genuinely cares about the happiness of your pup; it made the entire experience feel more like leaving Ziggy with a friend to hang out for the day who happens to be an amazing groomer! I can’t wait to come back for her next appointment and I know she can’t either.

Ron LLocal Guide · 80 reviewsTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An exceptionally well run operation by Gabi and her crew! We loved it! But more importantly, our baby dog loved it!

Dano Major3 reviewsTotal number of Google reviews Dano has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi and the DC Petropolis team are absolutely amazing! Not only does our Bernedoodle puppy look adorable after her grooming sessions, she also LOVES spending time and hanging out with the other dogs in the shop. Gabi and team ensure all dogs are as comfortable as possible in the environment and make a typically challenging experience joyful for the puppies. She also has given us great tips to prevent matting between visits. Highly highly recommend DC Petropolis for your pet grooming needs!

LaMarcusLocal Guide · 14 reviewsTotal number of Google reviews LaMarcus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wanted to thank Gabi and the DC Petropolis team for an amazing 3 years of 1st class grooming for our golden doodle, Drake. If you’re in the DC area and are looking for grooming services, rest assured, you’re in good hands with her and the team!

DC Petropolis on Google Maps →

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