iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%93+14.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 10 deck staining servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★40 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Decks By All Means five stars based on forty reviews, noting the owner replies to eighty-eight percent of feedback. Customers frequently describe deck replacement, repair, and screening services, highlighting punctual crews, clear communication, and fair pricing without upselling. Recurring themes include attention to detail, professional conduct, and efficient project completion. No common criticisms appear in the provided excerpts, as all included reviews are positive.
Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
Reviews on this page: 40 Google reviews (40 with written comments, 12 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 21, 2026.
Service: Deck Staining Service serving Raleigh, North Carolina.
Data from Google, last updated October 27, 2026.
Score profile vs other deck staining services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Decks By All MeansDeck Staining Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Decks By All Means: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Decks By All Means: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Decks By All Means: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Decks By All Means: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Decks By All Means: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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Bar = this company · dark tick = category median.
Star ratings
40 Google reviews we collected
5.0of 5
5 stars40100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
99%praise
Praise10999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2220%
Staff & attitude2119%
Quality & results1816%
Speed & response1615%
Price & value1514%
Communication1312%
Honesty & trust55%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We highly recommend having them take a look at your project!”
“Bob and his workers were nothing but professional and courteous.”
“Bob and his crew did an excellent job upgrading our deck.”
“Work was quick, and done with great attention to details.”
“Bob's quote was fair, transparent, and matched exactly what we discussed.”
“Bob listened to exactly what we wanted — a straightforward deck replacement, extended by a couple of feet, with lighting added.”
“He showed up with a notepad and went straight to work—no high-tech gadgets or high-pressure sales tactics, just honest advice on what would work best for me.”
People customers mention
Bob13 reviews
Trex4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Decks By All Means for 2 kinds of job. Pick one to see what they paid and said.
Karsten4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Great Experience. Nicely completed deck. Bob and his workers were nothing but professional and courteous. Work was quick, and done with great attention to details.
Jim2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bob and his crew did an excellent job upgrading our deck. His team's craftsmanship and attention to detail were top notch. They worked full days until the job was completed. We highly recommend having them take a look at your project!!
T6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently needed to replace my deck to make it more functional and aesthetically appealing. After interviewing several companies, comparing prices, and reviewing different designs, I met Bob from Decks By All Means. He showed up with a notepad and went straight to work—no high-tech gadgets or high-pressure sales…
TeresaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We hired Bob Means to replace our old wood deck with a Trex deck with some lighting and couldn't be happier with the results. Bob listened to exactly what we wanted — a straightforward deck replacement, extended by a couple of feet, with lighting added. No upselling, no unnecessary add-ons. We got quotes from two…
BrianLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Bob and and his team are excellent to work with. They did a incredible job and we couldn't be happier with the results. Discussed our project with Bob and he offered some excellent suggestions which improved the end results. They removed our entire old wooden deck down to the ground and rebuilt it so we could…
Rick7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
When it became necessary to replace our 20+ year old deck I contacted two builders for recommendations and cost estimates. The first company sent a salesman who recommended we visit the company showroom to learn about materials and design options. The next builder to come out was Bob Means the OWNER of Decks by…
Great Experience. Nicely completed deck. Bob and his workers were nothing but professional and courteous. Work was quick, and done with great attention to details.
Response from the owner · 3 weeks ago
Thank you sir for taking the time to write a great review and taking pictures. It is much appreciated. I hope you and the misses have many years of enjoyment on your new Trex deck.
Jim Hazen2 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Bob and his crew did an excellent job upgrading our deck. His team's craftsmanship and attention to detail were top notch. They worked full days until the job was completed. We highly recommend having them take a look at your project!!
Response from the owner · 2 months ago
Thank you sir for taking the time to write a great review. I hope you and the wife enjoy your new outdoor space.
T M6 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
I recently needed to replace my deck to make it more functional and aesthetically appealing. After interviewing several companies, comparing prices, and reviewing different designs, I met Bob from Decks By All Means. He showed up with a notepad and went straight to work—no high-tech gadgets or high-pressure sales tactics, just honest advice on what would work best for me. He even pointed out structural flaws in the other plans I had been given, saving me significant time and money. His pricing was fair, and his crew was remarkable. They were polite, punctual, respectful of my property, and easily some of the hardest workers I have ever seen. They finished the project exactly on time with total professionalism. Best of all, the deck looks absolutely fantastic. If you are looking for an honest, no-nonsense builder, I cannot recommend Decks By All Means enough!
Response from the owner · 2 months ago
Thanks so much for taking the the time to write an AWESOME review as it is very much appreciated. I hope you enjoy your new outdoor living space for many years to come.
Teresa DavisLocal Guide · 14 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
We hired Bob Means to replace our old wood deck with a Trex deck with some lighting and couldn't be happier with the results. Bob listened to exactly what we wanted — a straightforward deck replacement, extended by a couple of feet, with lighting added. No upselling, no unnecessary add-ons. We got quotes from two other companies who completely missed the mark, proposing overpriced projects loaded with features we never asked for. Bob's quote was fair, transparent, and matched exactly what we discussed. The crew was kind, professional, and hardworking, and kept the job site neat throughout. In the end, Bob delivered exactly what he promised at a fair price with a team that was a pleasure to work with. We'd hire him again without hesitation and highly recommend him to anyone looking for honest, quality deck work.
Response from the owner · 3 months ago
Thank' so much for taking the time to write an awesome review as it is much appreciated. I hope you and your family get many years of enjoyment.
Brian SwayngimLocal Guide · 11 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Bob and and his team are excellent to work with. They did a incredible job and we couldn't be happier with the results. Discussed our project with Bob and he offered some excellent suggestions which improved the end results. They removed our entire old wooden deck down to the ground and rebuilt it so we could ensure it was done properly with all new materials. We decided to use Trex decking with Trex railing to eliminate future maintenance and provide a much longer life. The sample of decking that Bob initially showed us was exactly what we were looking for. The crew was very respectful of our property and cleaned up everything after the job was complete. Highly recommend Bob and his team to anyone looking for deck work.
Response from the owner · 3 months ago
Thank you for taking the time to write an excellent review. It is much appreciated. I hope you and your family enjoy your new outdoor space for many years to come.
Rick Chappell7 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
When it became necessary to replace our 20+ year old deck I contacted two builders for recommendations and cost estimates. The first company sent a salesman who recommended we visit the company showroom to learn about materials and design options. The next builder to come out was Bob Means the OWNER of Decks by all Means. As the owner looked over our project he took out a pencil and pad upon which he hand drew a detailed draft based on measurements he took. He explained material details of the Trex options available to best meet our needs. After receiving the cost estimates and materials we selected Decks by all Means. Bob and his knowledgeable crew led by Yesser built our new Trex deck in only 3 days at a cost several dollars below their competitor’s!! BY ALL MEANS I highly recommend Bob, Yesser and crew!
Rick Chappell
Response from the owner · 4 months ago
Thank you sir for taking the time to write an awesome review as it is very much appreciated! I hope you and the misses enjoy your new outdoor living space for years to come.
Tim Knight5 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Bob is very easy to work with and the crew is exceptional in their work. The deck looks outstanding and is exactly what was asked for. I highly recommend Decks By All Means.
Response from the owner · 4 months ago
Thank you sir for the great review. I appreciate you taking the time. Hope you and yours get many years of enjoyment.
Michelle Pradhan7 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We hired Bob Means of Decks by All Means to screen in our existing backyard deck—a project that involved demolishing the original structure and building a brand-new one from the ground up. After meeting with several local contractors, we chose Bob based on his strong reputation and consistently positive reviews, and he absolutely lived up to them.
Bob is an experienced, highly skilled contractor who has been building decks and porches in the Triangle for many years. He takes a refreshingly straightforward, old-school approach—preferring phone calls and in-person visits, providing simple, clear invoices, and delivering exactly what he promises with no surprises. His pricing was very fair, and he was incredibly patient and thorough in answering all of our questions throughout the process.
The project took just over two months from start to finish. Every crew involved—from framing to electrical to painting—was professional, punctual, respectful of our space, and clearly excellent at their craft. Bob kept us well informed every step of the way, setting expectations clearly and communicating any updates or delays in advance.
We couldn’t be happier with the final result. If you’re considering contractors for a similar project, you can stop your search—Bob is the one to hire.
Response from the owner · 5 months ago
Thank you so much for taking the time to write an awesome review. It is very much appreciated. I hope you and your family enjoy your new outdoor living space for many years to come.
Ron Mitchell3 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
This team was the best. You need to hire them over any others you are looking at. Do what they say, on time, and super quality and professional carpentry. Recommend.
Response from the owner · 6 months ago
Thank you sir for taking the time to write a great review. Much appreciated.
Enjoy!
T B1 reviewiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Fantastic Job, from start to finish the service that Bob and his team provided was amazing. Old deck teardown took 1-2 days. Total project was done in 4 days. We are thrilled with the help and are referring to other friends and family! Thanks again.!
Response from the owner · 6 months ago
Thank you for taking the time to write a great review as it is much appreciated. I hope you and your family enjoy for years to come.
