Pest control service · Fresno, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 46 bee removal servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★327 Google reviews · 24 photos
95%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$71typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Delk Pest Control for punctual technicians, thorough treatments, and proactive text notifications that provide advance warning of visits. The company maintains a high rating, with many reviewers noting consistent communication and professional conduct over long-term engagements. However, some lower-rated reviews cite issues with scheduling delays, unauthorized credit card charges, and aggressive responses when customers attempt to cancel services or report persistent pest problems.
Google rating: 4.9 out of 5 from 327 reviews (95% five-star).
Reviews on this page: 328 Google reviews (232 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Bee Removal Service serving Fresno, California.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Delk Pest ControlBee Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delk Pest Control: 90/100 on this factor. Category median: 94.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delk Pest Control: 89/100 on this factor. Category median: 92.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Delk Pest Control: 87/100 on this factor. Category median: 96.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Delk Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delk Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Delk Pest Control: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
328 Google reviews we collected
4.9of 5
5 stars31095%
4 stars113%
3 stars10%
2 stars21%
1 star41%
Praise vs complaints
Phrases our text analysis found in 232 written reviews
98%praise
Praise32698%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1933%
Reasonable3967%
Overpriced00%
Not sure00%
$71-35% vs typical bee removal services
Middle half of what 46 customers paid ($63–$81) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10331%
Quality & results9729%
Speed & response5115%
Would recommend288%
Communication227%
Honesty & trust206%
Price & value103%
What customers talk about
We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love the people - always so accommodating and respectful on property!”
“They let me know when they’re coming, and they do a very thorough job.”
“Vincent is very efficient and attentive to pest concerns I have.”
“Eric Martinez was amazing A++++++I would recommend Delk to everyone!”
“Appreciate how the staff communicates and are responsive.”
“She is friendly, on time, respectful of property, and dependable.”
“She arranged for a free consultation appointment, which was less than 3 hours later.”
People customers mention
Eric15 reviews
Ally13 reviews
Javier8 reviews
Martinez6 reviews
Riley3 reviews
Vincent3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Delk Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Gail15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Reliable & dependable! I love the people - always so accommodating and respectful on property!! I highly recommend Delk ♥️
Paid $60–80Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
C9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Ally always does a great job. She is very professional! Would highly recommend her to everyone.
Paid $60–80Great priceHome inspection
Patricia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Vincent is very efficient and attentive to pest concerns I have. He always sends a courtesy text to remind that he will be here the next day.
Javier is conscious and will respond to concerns I have about pests as needed. He is pleasant and reliable. I appreciate him.
Text reminders and Thank Yous are welcome always.
Paid $60–80Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination
Sam8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ally with Delk does a great job for us. We've been with Delk for many year's and they stay on top with their results.
Shirley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Allie removed a dead pigeon from my front door and I really appreciate her service.
Paid $60–80Reasonable priceHornet & wasp exterminationRodent extermination+ Responsiveness+ Professionalism
Tracy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Eric is very cordial and on time. He has been patient with us and our questions. Thank you for such a good employee!
Paid $80–100Great priceGeneral pest inspectionService not listed
We’ve been very happy with DELK service for several years. Erik before, then Javier. They let me know when they’re coming, and they do a very thorough job.
Price assessment: Reasonable price
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · a year ago
Thank you for the 5 Star review. Eric will appreciate your kind words.
Barbara Steck12 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Vincent is very efficient and attentive to pest concerns I have. He always sends a courtesy text to remind that he will be here the next day.
Javier is conscious and will respond to concerns I have about pests as needed. He is pleasant and reliable. I appreciate him.
Text reminders and Thank Yous are welcome always.
Price assessment: Reasonable price
Price: $60–80
Services: Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Services: Ant extermination, Cockroach extermination, Hornet & wasp extermination, Mosquito extermination, General pest inspection
Pest type: Ants, Cockroaches, Spiders, Other
Response from the owner · 4 years ago
Patricia
Thank you for the positive review! I’ll be sure to let Vincent know.
Brad Delk
VP of Operations
Sam Garcia8 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.