Marriage or relationship counselor · Prichard, AL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%98+30.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 8 psychologistsiPosition by Experts Score among all companies we track in this category. · better than 57%
5.0★★★★★13 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 13 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Delta Family Counseling five stars based on thirteen reviews, noting the practice offers marriage and pre-marriage counseling services. Clients describe the counselors as attentive listeners who provide practical tools, exercises, and book recommendations to address specific relationship challenges. Recurring themes include the staff's supportive communication style, spiritual guidance, and commitment to helping couples achieve long-term life changes and healthy relationships. No common criticisms were identified in the provided excerpts.
Google rating: 5.0 out of 5 from 13 reviews (100% five-star).
Reviews on this page: 13 Google reviews (12 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: March 5, 2026.
Service: Psychologist serving Prichard, Alabama.
Data from Google, last updated October 26, 2026.
Score profile vs other psychologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Delta Family CounselingPsychologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delta Family Counseling: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delta Family Counseling: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delta Family Counseling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
13 Google reviews we collected
5.0of 5
5 stars13100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 12 written reviews
100%praise
Praise10100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
4topics
Would recommend440%
Staff & attitude330%
Quality & results220%
Communication110%
What customers talk about
We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I wholeheartedly recommend her!”
“Counselor is an excellent listener, down-to-earth, and gives practical and helpful encouragement and resources to help through challenges.”
“Great service.”
“I find Kristi to be one of those people that is easy to talk to and very knowledgeable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Nicholas10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Kristi is an absolutely incredible and wise counselor! She truly helped to save my marriage and was so supportive and available the entire time. If you are having any difficulties in life, she will help to guide and offer spiritual and practical solutions to help you understand where you are and what you can do to…
Dana8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★
Kristi is so good at getting the heart of a matter and giving actual tools and exercises to help with specific or ongoing situations. I always feel energized and ready to face a challenge after talking with her. She’s not afraid to tell me the truth because she truly cares and wants me, my marriage, and my family to…
Elizabeth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Counselor is an excellent listener, down-to-earth, and gives practical and helpful encouragement and resources to help through challenges. Very thankful for this service!
JosephLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Kristi is one of those special people who have certainly found their calling....her care, concern and commitment to service are evident to all.
Marianna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Kristi is absolutely AMAZING! Through pre-marriage counseling she has helped turn my great relationship into a healthy union! 10/10 recommend!
Holly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Kristi Lanford is an excellent therapist! She is really great about encouraging long term life change. 😊
Kristi is an absolutely incredible and wise counselor! She truly helped to save my marriage and was so supportive and available the entire time. If you are having any difficulties in life, she will help to guide and offer spiritual and practical solutions to help you understand where you are and what you can do to move forward and live a fulfilling life again. She has been such a blessing to us and will be for you if you put your best foot forward and your ego behind you. I am so grateful for her and her services.
Crystal Gaudet8 reviewsiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Kristi is so good at getting the heart of a matter and giving actual tools and exercises to help with specific or ongoing situations. I always feel energized and ready to face a challenge after talking with her. She’s not afraid to tell me the truth because she truly cares and wants me, my marriage, and my family to be healthy, loving, and well functioning.
I wholeheartedly recommend her! And I’m so excited she is doing telehealth sessions now!!
Mcadams Young1 reviewiTotal number of Google reviews Mcadams has written across all businesses on Google Maps, not just this one.
Counselor is an excellent listener, down-to-earth, and gives practical and helpful encouragement and resources to help through challenges. Very thankful for this service!
Joseph PurvisLocal Guide · 7 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Wonderful Christian people! If you want to talk to someone who listens with love and understanding this is the place. I find Kristi to be one of those people that is easy to talk to and very knowledgeable. She has so many tools to help like methods to deal with problematic situations as well as book recommendations relating to your specific issues. And on a personal note, Kristi just has a light that shines the love of Christ to others.
