I honestly can’t say enough good things about my experience with Delux Rental. I picked up an air compressor from them for my irrigation business, and from the moment I walked in, everyone was incredibly friendly, polite, and helpful. It genuinely caught me off guard how pleasant the whole experience was. These days, it’s not often that you leave a rental place thinking about how well you were treated, but that was absolutely the case here. The pricing was excellent, the entire process was straightforward, and the equipment they gave me is basically brand new and in fantastic condition. Everything was ready to go, and I never felt like I was being rushed or treated like just another transaction. As a small business owner, I really appreciate dealing with another company that seems to understand that good service still matters. Delux made what could have been a stressful part of getting ready for my busiest season incredibly easy. Great people, great equipment, great pricing, and genuinely excellent customer service. I will absolutely be using Delux Rental again and recommending them to others. Easy 5 stars!
Delux Rental Inc
Delux Rental Inc at a glance
Google reviewers rate Delux Rental Inc 4.7 out of 5 based on 121 reviews, with the owner responding to four percent of comments. Customers frequently praise the staff for their friendliness, helpfulness, and reasonable pricing for equipment like skid steers and trailers. Recurring themes highlight the convenience of local access and the prompt handling of rentals. However, some low-star reviews criticize inventory accuracy, noting discrepancies between advertised items and actual stock availability.
- Google rating: 4.7 out of 5 from 121 reviews (84% five-star).
- Reviews on this page: 121 Google reviews (88 with written comments, 2 with photos).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: October 2, 2026.
- Service: Recruiting Agency serving Ypsilanti, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other recruiting agencies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
121 Google reviews we collected
- 5 stars10284%
- 4 stars1210%
- 3 stars43%
- 2 stars00%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
- Praise10297%
- Complaints33%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4442%
- Price & value2423%
- Would recommend1716%
- Quality & results1010%
- Speed & response66%
- Honesty & trust33%
- Communication11%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I picked up an air compressor from them for my irrigation business, and from the moment I walked in, everyone was incredibly friendly, polite, and helpful.”
“This will be the only place you will want to rent from, not only because of their flexible, fair pricing but more important is the customer service there.”
“They quickly responded to questions I had with the skid steer I rented and will be my go-to for future equipment rental needs!”
“All around great experience, would strongly recommend.”
“I had a semi emergency and they promptly and efficiently met the need.”
“I honestly can’t say enough good things about my experience with Delux Rental.”
“Communication and time was amazing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I've been renting equipment from these guys for 30 years. Great place, great people, good pricing, locally owned. The ONLY reason to rent from somewhere else is if Delux doesn't have what you are looking for. Most of the time when you pull in to drop off, the yard guys are practically unloading you before you come…
Can't say enough how great my experience was. They quickly responded to questions I had with the skid steer I rented and will be my go-to for future equipment rental needs! Thank you to all the great Delux employees!
This is the real deal mom and pop spot ! I've been going here for years and they have helped me grow my own local business! ++ They have a friendly older dog to pet when your equipment is getting loaded!
I reccomend Dulux rental for your next rental project, they were helpful in helping me complete my plumbing situation. Very nice and courteous.
They are always very helpful and reasonable. We've never had any issues when renting equipment! Highly recommend!
The staff are always very friendly and helpful when using new equipment. They always have what I need in good working order and they support our local community.
Photos
Customer reviews
4.7 ★★★★★ 121 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I've been renting equipment from these guys for 30 years. Great place, great people, good pricing, locally owned. The ONLY reason to rent from somewhere else is if Delux doesn't have what you are looking for. Most of the time when you pull in to drop off, the yard guys are practically unloading you before you come to a complete stop. By the time you walk away from the counter you just get in your truck and drive away!
Can't say enough how great my experience was. They quickly responded to questions I had with the skid steer I rented and will be my go-to for future equipment rental needs! Thank you to all the great Delux employees!
Thank you Josh it was our pleasure!! Look forward yo seeing you next time.
Only the best, and Delux does it! BUDNYS PERENNIAL BARN!
This is the real deal mom and pop spot ! I've been going here for years and they have helped me grow my own local business! ++ They have a friendly older dog to pet when your equipment is getting loaded!
Thanks Chuck. We have been helping local businesses grow for 60 years. Great customer service is one of our core values!
I reccomend Dulux rental for your next rental project, they were helpful in helping me complete my plumbing situation. Very nice and courteous.
Thank you Will it was our pleasure to help.
They are always very helpful and reasonable. We've never had any issues when renting equipment! Highly recommend!
Thank you we are always happy to help! Looking forward to seeing you next time.
The staff are always very friendly and helpful when using new equipment. They always have what I need in good working order and they support our local community.
Thank you Julia!! we appreciate your business.
This will be the only place you will want to rent from, not only because of their flexible, fair pricing but more important is the customer service there. Sue, Scott and Paul are the absolute best in the business...I feel like they are more like family than that we are business associates! Thank you for always taking care of my company and my guys when they come to get the machines that we are needing for all of our jobs!!! If i could give them more than a 5 star rating i definitely would! We will be seeing them soon because my company uses them daily!!!
Great people new equipment
Business details
- Address: 2090 S Congress St, Ypsilanti, MI 48197
- Phone: (734) 483-2512
- Website: deluxrentalonline.com
- Service area: Ypsilanti, MI