Experts Reviews · Company report
Denmark Appliance Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%36+19.6Reliability 24%12+2.9Value 14%85+12Replies to reviews 7%71+5Craft & service penalty13−8.7Momentum penalty54−4.6Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE

Denmark Appliance Repair LLC

Arlington, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.5★ from 114 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Denmark Appliance Repair LLC is better than 36% of appliance installation.D
36
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Denmark Appliance Repair LLC is better than 12% of appliance installation.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Denmark Appliance Repair LLC is better than 13% of appliance installation.F
13
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 85% of appliance installation.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Denmark Appliance Repair LLC is better than 54% of appliance installation.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 71% of appliance installation.B
71

Reviews for your job

Customers hired Denmark Appliance Repair LLC for 7 kinds of job.

Denmark Appliance Repair LLC for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.14
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 26/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Refrigerator/freezer repair” · showing 20

Gloria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful experience. Got me in within hours, Willie was a pleasure and managed to fix our fridge for a very reasonable price.

Refrigerator/freezer repair
JessicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★

Willie came out the same day I called- last Wednesday- and I thought it would be great. He couldn’t find the part so asked for 24 hours to do a search. I didn’t hear back on Thursday so called his office on Friday- left vm and texted. No return call or update. Call again Monday bc I hadn’t heard back. Sergio calls…

Customer photo from Jessica's review
Paid $100–150Refrigerator/freezer repair
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good response when we called in, showed up next day, good diagnosis, credible, professional. Will definitely go back to them when I need future help.

Paid $100–150Reasonable priceRefrigerator/freezer repair
james5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Willie Howard was on site and on time in a remote area to evaluate my ongoing frig light issue. He immediately went to the issue he suspected it may be and was right on target. Moreover, he was kind and very professional in his behavior and researched the problem with the manufacturers. Next time I have an issue I…

Paid $150–200Reasonable priceRefrigerator/freezer repair
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Willie at Denmark Appliance Repair is absolutely fantastic. He is always on time, professional, and extremely knowledgeable. It’s such a relief to have someone we can trust when an appliance breaks down. He explains everything clearly and gets the job done right the first time. He has definitely become our go-to appliance repair guy. Highly recommend!

Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
Charity9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Willie has repaired several appliances for us over the years! He is always quick, professional and such a nice guy!

Refrigerator/freezer repairDryer repairWashing machine repair
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Call Denmark, not Sears. I left a note on their website over the weekend for an ailing appliance and got a call first thing on Monday morning. They had a technician to my house by 1045 to diagnose the problem. A positive experience all around, no virtual assistants for chat, no unhelpful text messages--an actual…

Paid $100–150Reasonable priceRefrigerator/freezer repair
Barb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The experience was very positive. The team arrived on time and demonstrated professionalism throughout the process. They explained the installation steps clearly and answered all my questions, which made me feel confident about the service.

Paid $50–100Great priceRefrigerator/freezer repair
Marcus8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They came out and ordered a part for my refrigerator, came back a week later and installed the part and I haven’t had any issues since.

Paid $500+Refrigerator/freezer repair
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Willie ALWAYS shows up and is on time. He is so smart and knows so much about many appliances. If he happens to get stumped he WILL figure it out!! We call Denmark for EVERYTHING!!

Dishwasher repairRefrigerator/freezer repairDryer repair
Milton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

My refrigerator stopped freezing food on the freezer side, but it was cold enough to keep food cold (about 40 degrees).. I called LG and they recommended Denmark Appliance Repair LLC. Mr. Willie with Denmark came out within the time frame as promised. While connecting his tap valve, there was quite a bit of freon…

Refrigerator/freezer repair
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So very professional and courteous. We were able to get sane day service. Our repairman, Willie Howard was awesome! He was able to quickly diagnose the problem and offered a complete solution. I would recommend this company and especially this repairman to any who need appliance repair. Good job guys!!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Lc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

This guy did did not fix my refrigerator did not get my money back would not answer the phone if I call they said twice they were sending me my money back and I have never received my money back yet almost 2 months ago this company this company sucks

Refrigerator/freezer repair− Responsiveness− Quality
william5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mr Denmark arrived on time. And was very professional. He corrected our Problem quickly. His price was way cheaper than the franchise company that had come out six months before and supposedly fixed our problem but didn’t. Will definitely call again if I need them ⭐️⭐️⭐️⭐️⭐️ 5 stars

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My Mother was very pleased with the service we received from Denmark Appliance Repair.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
KristopherLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Willie was an amazing tech! Professional, friendly, courteous, diligent, and knowledgable! Great employee, great company.

Refrigerator/freezer repair+ Punctuality+ Professionalism+ Value
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

Our refrigerator broke down around July 18th, with a bad compressor. I contacted Denmark Appliance Repair on Monday, July 20th, and scheduled an appointment for Wednesday, July 22nd. I sent a picture of the plaque with the refrigerator model, a picture of the compressor itself. On the 22nd their tech confirmed we…

Refrigerator/freezer repair
Ashley4 weeks ago★★★★★

Rating only, no written review.

Refrigerator/freezer repair
velva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Refrigerator/freezer repair
BoLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Rating only, no written review.

Refrigerator/freezer repair− Professionalism

Show more refrigerator/freezer repair reviews (1 more) →

Price

$146-50% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 75%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21$139–$385
Washing machine repair16$253–$392
Dryer repair14$227–$359
Washer/dryer repair10—
Refrigerator repair8$201–$705
Dishwasher repair7$164–$360
Stove & cooktop repair2—

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