Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts

Experts Reviews · Company report
Denmark Appliance Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%36+19.6Reliability 24%12+2.9Value 14%85+12Replies to reviews 7%71+5Craft & service penalty13−8.7Momentum penalty54−4.6Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE

Denmark Appliance Repair LLC

Arlington, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.5★ from 114 Google reviews

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Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Denmark Appliance Repair LLC is better than 36% of appliance installation.D
36
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Denmark Appliance Repair LLC is better than 12% of appliance installation.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Denmark Appliance Repair LLC is better than 13% of appliance installation.F
13
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 85% of appliance installation.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Denmark Appliance Repair LLC is better than 54% of appliance installation.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 71% of appliance installation.B
71

Reviews for your job

Customers hired Denmark Appliance Repair LLC for 7 kinds of job.

Denmark Appliance Repair LLC for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.25
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$201–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 36/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 8 Google reviews tagged “Refrigerator repair”

peng9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★

I’m extremely disappointed with my experience with Denmark Appliances Repair. They presented themselves as an official LG repair provider and assured me that the service would be covered under LG’s flat repair service. I was specifically told that I would be able to get the service fee refunded by LG. This was…

Paid $100–150Refrigerator repair
Paige5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All of the positive things everyone is saying about Mr. Willie are true! He fixed our refrigerator and ice maker, and he seems to know about many household appliances. I trust his expertise and will call him when we decide to get our washer and dryer serviced on down the road. Also, I was impressed that he kept me…

Refrigerator repair+ Responsiveness
AJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Willie came out after my refrigerator stopped cooling. It was after the major ice storm we had, and Willie suggested I contact my homeowner's insurance as the prol9nged power outage and related surges had caused it to fail. He left me a receipt with a write-up of the cause of the failure. He also had good advice…

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
RobertLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Work was completed professionally and quickly. Great company.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Unfortunately, I am not able to recommend Denmark Appliance Repair and seem to be experiencing the same issues as previous customers. I contacted LG directly with a refrigerator issue and was given 2 companies to contact. Having met the owner of Denmark previously, I didn’t even think twice on who to call. I now…

Refrigerator repair− Responsiveness− Professionalism
Rrf5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Professionalism
Tereke6 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Derick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality

Price

$146-50% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 75%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21$139–$385
Washing machine repair16$253–$392
Dryer repair14$227–$359
Washer/dryer repair10—
Refrigerator repair8$201–$705
Dishwasher repair7$164–$360
Stove & cooktop repair2—

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