Experts Reviews · Company report
Denmark Appliance Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%36+19.6Reliability 24%12+2.9Value 14%85+12Replies to reviews 7%71+5Craft & service penalty13−8.7Momentum penalty54−4.6Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE

Denmark Appliance Repair LLC

Arlington, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.5★ from 114 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Denmark Appliance Repair LLC is better than 36% of appliance installation.D
36
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Denmark Appliance Repair LLC is better than 12% of appliance installation.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Denmark Appliance Repair LLC is better than 13% of appliance installation.F
13
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 85% of appliance installation.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Denmark Appliance Repair LLC is better than 54% of appliance installation.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Denmark Appliance Repair LLC is better than 71% of appliance installation.B
71

Reviews for your job

Customers hired Denmark Appliance Repair LLC for 7 kinds of job.

Denmark Appliance Repair LLC for washing machine repair

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$253–$392
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Washing machine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Washing machine repair”

Lawanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Willie was very knowledgeable, professional, and he was very nice. I really appreciated that he completed the job in a timely manner. Service was exceptional. I will always recommend this company.

Washing machine repair
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Willie always does a great job!

Paid $250–300Reasonable priceWashing machine repair
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Denmark’s customer service sucks! Sergio will tell you he will call you back and never does Willie the “supposedly” owner won’t call you back either . Would never use their service again. They never came out to service my machine had to wait another 3 days for repairs!!!

Not sureWashing machine repair
Charity9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Willie has repaired several appliances for us over the years! He is always quick, professional and such a nice guy!

Refrigerator/freezer repairDryer repairWashing machine repair
Becky13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Willie was on time and got the job done. Right after he left - the machine developed a secondary issue and he came right back and diagnosed it and fixed it! Willie for the WIN!

Washing machine repair
Hana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Communicated well and got the job done!

Reasonable priceWashing machine repair
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Willie ALWAYS shows up and is on time. He is so smart and knows so much about many appliances. If he happens to get stumped he WILL figure it out!! We call Denmark for EVERYTHING!!

Dishwasher repairRefrigerator/freezer repairDryer repair
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Denmark Appliance Repair for several years. They are keeping my aging washer/dryer, dishwasher and double ovens running at top performance for a cost much less than buying new. Willie is extremely knowledgeable and explains exactly what he is doing and gives lots of tips so that we use our appliances…

Dishwasher repairDryer repairOven repair+ Responsiveness+ Punctuality+ Quality
morganLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow, am I impressed.Willie had our washer figured out in a matter of minutes, then ordered the parts, then used them to fix everything in even less time after they showed up. He's a really cool guy, too. He even made time to take an interest in our cat while he was fixing the washer way faster than expected. Really…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Frederick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was great! Very responsive and knowledgeable and great conversation and tutorial.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional, detailed, on time and provided excellent customer service. Willie knew exactly what was required after assessment of the problem, ordered the part and fixed the issue. He followed up until the part came in and kept us abreast of everything until the job was completed. Washer is working like new. Washer…

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Judith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service. Thorough, professional, knowledgeable.

Washing machine repair+ Responsiveness+ Punctuality+ Quality
Ozzys6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were very professional. Had to order part. He explained to me the timeline. I did not hear from them so I text and got a reply right away. He was very professional very friendly and did the job! He did not take his time he got right to work. And answered all my questions! Highly recommend!

Washing machine repair+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Came for a leaking washer machine. Took five minutes and charged me 250$ for repair. It is still leaking. Took a week for them to call me back- after multiple attempts to contact their office. when he showed up the “next problem” was a couple dollars for the part- which they said they would cover. But they need to…

Washing machine repair− Responsiveness− Punctuality
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Washing machine repair+ Punctuality+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Washing machine repair+ Responsiveness+ Punctuality+ Quality

Price

$146-50% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 75%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21$139–$385
Washing machine repair16$253–$392
Dryer repair14$227–$359
Washer/dryer repair10—
Refrigerator repair8$201–$705
Dishwasher repair7$164–$360
Stove & cooktop repair2—

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