Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Google reviewers rate Desert Auto Body 4.9 out of 5 based on 362 reviews. Customers frequently praise the shop for its punctuality, fair pricing, and detailed communication throughout collision repair and painting services. Many note that staff members are friendly and helpful in coordinating rental cars and insurance claims. One common criticism involves missed deadlines and a lack of responsiveness to phone calls, which can cause significant delays in vehicle pickup.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
362 Google reviews we collected
Phrases our text analysis found in 284 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 284 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is nice here and my baby looks brand new again!”
“Fair price, great work and absolutely wonderful customer service”
“After a boneheaded accident that SEEMED not terrible turned into a pretty big deal; Thomas and everyone there worked WAY above and beyond to get me ba…”
“I have zero complaints about anything, and I’d recommend them to anyone.”
“I was able to come in right away for an estimate for the repairs I needed on my car and then drop off the car only a couple days later.”
“From the very reasonable quote by Priscilla to the delivery, everyone was attentive and responsive.”
“No price gouging or inventing problems.”
“Best Collision Repair shop in all of las vegas, they kept me informed through out the entire repair process, they also set up my rental car right then…”
“My 2024 Mazda CX90 came back looking and feeling brand new, like nothing ever happened, honestly better than before, more like a 2026 model.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Desert Auto Body for 8 kinds of job. Pick one to see what they paid and said.
Best Collision Repair shop in all of las vegas, they kept me informed through out the entire repair process, they also set up my rental car right then and there, they took care of the entire process from A to Z, full concierge service. They are the sweetest people!
Took my car in with part needing install Took care of me and for minimal Happy with price and happy with service In and out 15 min
They are the BEST!!! Customer Service Top tier from the 1st call… Everyone is nice here and my baby looks brand new again!!!
I was able to come in right away for an estimate for the repairs I needed on my car and then drop off the car only a couple days later. Since they are partnered with a car rental company, I was able to drive a rental car for a discount (I paid out of pocket for everything) while my car was in shop. Sean mainly…
Giovanni and Pricilla are amazing people. Strongly reccomend them for your auto repairs . Do not hesitate to do business with them.
Desert Auto Body was absolutely phenomenal from start to finish! After my white Hyundai Sonata was in an accident, they made the entire experience smooth and stress free. The professionalism, kindness, communication, and attention to detail were truly unmatched. The gentleman sitting near the front door was…
| Job | Reviews | Category typical |
|---|---|---|
| Painting | 55 | — |
| Body & Trim | 55 | — |
| Auto body & trim repair | 45 | — |
| Auto body & trim replacement | 22 | — |
| General repairs & maintenance | 19 | — |
| Auto detailing | 9 | — |
| Tires | 4 | — |
| Vehicle Inspection | 4 | — |
4.9 ★★★★★ 362 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best Collision Repair shop in all of las vegas, they kept me informed through out the entire repair process, they also set up my rental car right then and there, they took care of the entire process from A to Z, full concierge service. They are the sweetest people!
Took my car in with part needing install Took care of me and for minimal Happy with price and happy with service In and out 15 min
They are the BEST!!! Customer Service Top tier from the 1st call… Everyone is nice here and my baby looks brand new again!!!
I was able to come in right away for an estimate for the repairs I needed on my car and then drop off the car only a couple days later. Since they are partnered with a car rental company, I was able to drive a rental car for a discount (I paid out of pocket for everything) while my car was in shop. Sean mainly helped me throughout the process, and he was absolutely great. Priscilla and everyone else in the shop were just as helpful and cordial with me. When I picked up my car, it looked as good as new. They do amazing work. I have zero complaints about anything, and I’d recommend them to anyone. I hope I won’t need them again, but if I do, they’re at the top of my list.
Very nice and friendly staff.
Fair price, great work and absolutely wonderful customer service
Giovanni and Pricilla are amazing people. Strongly reccomend them for your auto repairs . Do not hesitate to do business with them.
Desert Auto Body was absolutely phenomenal from start to finish! After my white Hyundai Sonata was in an accident, they made the entire experience smooth and stress free. The professionalism, kindness, communication, and attention to detail were truly unmatched. The gentleman sitting near the front door was incredibly nice and professional, and the lady was just as wonderful. My Sonata looked absolutely beautiful when I picked it up. Outstanding people, outstanding work, and an experience that was truly above and beyond. Desert Auto Body sets the standard!
Based on posted reviews, I decided to use Desert Auto Body for my van repairs, and I was absolutely pleased with the professional and friendly customer service. From the very reasonable quote by Priscilla to the delivery, everyone was attentive and responsive. The workmanship of the repair was perfection! The owner, Gio, was at the shop every day I dropped in to see the progress. Gio proudly provided shop tours and shared examples of the team's work. Highly recommend this business.
I had a dent in my new car and Desert Auyo Bidy made it seem like it never happened. My baby was back new again. They even washed it and had it looking shiny. Spencer and his team at DAB are fantastic!
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
