iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 322 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★82 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Desert Drones LLC five stars based on eighty-two reviews, noting that the owner responds to all feedback. Customers frequently cite punctuality, clear communication, and quick turnaround times for services including real estate photography, commercial video, and solar inspections. The business is described as professional and easy to work with, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
Reviews on this page: 82 Google reviews (78 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Video Production Company serving Tucson, Arizona.
Data from Google, last updated November 6, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Desert Drones LLCVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Drones LLC: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Drones LLC: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Drones LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 64.–
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Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
5.0of 5
5 stars82100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
99%praise
Praise14699%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3725%
Speed & response3322%
Would recommend3121%
Quality & results2114%
Communication1711%
Honesty & trust53%
Price & value43%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very professional and his images were exactly what we wanted.”
“He's always on time, friendly, and proactive about suggesting the best angles to capture exactly what we need.”
“I highly recommend Desert Drones to anyone looking for reliable, high-quality drone services.”
“John did a wonderful job creating a beautiful drone video of our house in the canyon.”
“Professional, punctual, incredibly easy to work with, and clearly an expert at what he does.”
“Everything was delivered on time (and honestly exceeded expectations).”
“Desert Drones was affordable, professional, and thorough -- better still, they conducted the entire roof inspection without ever needing to prop a lad…”
People customers mention
John21 reviews
Ott5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Sara10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
John did a wonderful job creating a beautiful drone video of our house in the canyon. He is very professional and his images were exactly what we wanted.
Chris8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I'm a former advertising photographer and commercial director, but a terrible drone operator, which is why I hired Desert Drones to do a still and video documentary for a client of mine. John Ott really knows what he's doing, and the results from our shoot are terrific. My client will be thrilled!
Lisa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
John has provided drone photography for my real estate clients during the past several years. His work is outstanding! He is great to work with as he is knowledgeable, flexible, and friendly. I highly recommend him for your job!
Matthew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Thank you John & Desert Drones!!! Captured perfect quality aerial footage for several of our properties and provided excellent customer service! Great local owned business with tons of knowledge!
Nicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We always have a great experience working with Desert Drones! John has been helping Rain Bird Ag capture aerial footage of our sprinkler patterns for more than two years, and he consistently delivers outstanding results. He's always on time, friendly, and proactive about suggesting the best angles to capture exactly…
interlnx1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
If you’re in Arizona, stop searching for another drone company — John with Desert Drones is the one to call. Professional, punctual, incredibly easy to work with, and clearly an expert at what he does. He delivered our entire video package in less than 24 hours, and the quality was fantastic. The whole process was…
John did a wonderful job creating a beautiful drone video of our house in the canyon. He is very professional and his images were exactly what we wanted.
Response from the owner · a week ago
Thank you, Sara, for your wonderful review! We're thrilled to hear that John delivered exactly what you were looking for with the drone video of your house in the canyon. We appreciate your kind words about his professionalism and look forward to working with you again in the future. — Desert Drones LLC
Chris Grey8 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I'm a former advertising photographer and commercial director, but a terrible drone operator, which is why I hired Desert Drones to do a still and video documentary for a client of mine. John Ott really knows what he's doing, and the results from our shoot are terrific. My client will be thrilled!
Response from the owner · a week ago
Hi Chris,,Thank you for your wonderful review! We're thrilled to hear that you were pleased with the results of our shoot and that John was able to deliver the quality you needed for your client. We look forward to the opportunity to work together again in the future.,— Desert Drones LLC
Lisa Bross1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
John has provided drone photography for my real estate clients during the past several years. His work is outstanding! He is great to work with as he is knowledgeable, flexible, and friendly. I highly recommend him for your job!
Response from the owner · 2 months ago
Thank you so much for your kind words, Lisa! We're thrilled to hear that John has been able to provide outstanding drone photography for your real estate clients. We appreciate your recommendation and look forward to continuing our work together in the future. — Desert Drones LLC
Matthew Ancharski2 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Thank you John & Desert Drones!!! Captured perfect quality aerial footage for several of our properties and provided excellent customer service! Great local owned business with tons of knowledge!
Response from the owner · 3 months ago
Thank you, Matthew, for your wonderful review! We're thrilled to hear that you were pleased with the quality of our aerial footage and our customer service. We appreciate your support for our local business and look forward to working together again in the future. — Desert Drones LLC
Nicole R5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
We always have a great experience working with Desert Drones! John has been helping Rain Bird Ag capture aerial footage of our sprinkler patterns for more than two years, and he consistently delivers outstanding results. He's always on time, friendly, and proactive about suggesting the best angles to capture exactly what we need. His professionalism and attention to detail make every project a success. I highly recommend Desert Drones to anyone looking for reliable, high-quality drone services.
Response from the owner · 3 months ago
Thank you so much for your kind words, Nicole! We truly appreciate your trust in Desert Drones and are thrilled to hear about your positive experiences with John. We look forward to continuing to support Rain Bird Ag with high-quality aerial footage in the future. — Desert Drones LLC
interlnx 31 reviewiTotal number of Google reviews interlnx has written across all businesses on Google Maps, not just this one.
If you’re in Arizona, stop searching for another drone company — John with Desert Drones is the one to call. Professional, punctual, incredibly easy to work with, and clearly an expert at what he does. He delivered our entire video package in less than 24 hours, and the quality was fantastic. The whole process was seamless from start to finish. We’re excited to continue working with him on future projects.
Response from the owner · 5 months ago
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with John and that the video package exceeded your expectations. We look forward to collaborating on future projects and continuing to provide you with exceptional service.,— Desert Drones LLC
Dan Lutz2 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
John with Desert Drones did an excellent job on a small video project for my Company A-Select Tile & Bath for a seminar I was doing. Thank you John, your work was impeccable and I referred several business owners to your company! I will certainly be using Desert Drones for any future projects.
Response from the owner · 5 months ago
Hi Dan, thank you so much for your kind words! We're thrilled to hear that you were pleased with John's work on your video project for A-Select Tile & Bath. We appreciate your referrals and look forward to collaborating with you on future projects.,— Desert Drones LLC
Damian Corrales1 reviewiTotal number of Google reviews Damian has written across all businesses on Google Maps, not just this one.
Absolutely outstanding experience with Desert Drones LLC! The quality of their drone footage is next level—crisp, cinematic, and captured with incredible attention to detail. You can really tell they know how to frame shots and bring out the best in every scene.
On top of that, their communication was excellent from start to finish. They were responsive, professional, and made the entire process smooth and stress-free. Everything was delivered on time (and honestly exceeded expectations).
If you’re looking for high-quality aerial footage and a team that’s easy to work with, I highly recommend Desert Drones LLC. Will definitely be using them again!
Response from the owner · 6 months ago
Thank you, Damian, for your wonderful review! We're thrilled to hear that you had an outstanding experience with our team and that our drone footage exceeded your expectations. Your kind words about our communication and attention to detail mean a lot to us. We look forward to working together again in the future! — Desert Drones LLC
Dylan McDowell2 reviewsiTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Desert Drones is one of the best companies that I am currently working with at my jobsite! Whatever is needed, John is on top of it. You won't regret using this company for your jobsite photos/videos!
Response from the owner · 8 months ago
thank you for leaving us a great review of our Aerial Photography!
William W Dycus1 reviewiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
