Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%34+5.1Craft & service 20%27+5.4Value 10%47+4.7Momentum 8%25+2Track record 7%66+4.6Accountability 5%66+3.3Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE
Desert East Animal Hospital
El Paso, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 22 veterinary dentists · 4.7★ from 741 Google reviews
Report card
Percentile vs other veterinary dentists (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Desert East Animal Hospital is better than 43% of veterinary dentists.C
43
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Desert East Animal Hospital is better than 34% of veterinary dentists.D
34
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Desert East Animal Hospital is better than 27% of veterinary dentists.D
27
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Desert East Animal Hospital is better than 47% of veterinary dentists.C
47
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Desert East Animal Hospital is better than 25% of veterinary dentists.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Desert East Animal Hospital is better than 66% of veterinary dentists.B
66
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Desert East Animal Hospital is better than 66% of veterinary dentists.B
66
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