Designer Cabinets

Cabinet maker · Bartlett, TN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%79+20.6Value 15%93+14.2Craft & service penalty98−0.2Momentum penalty78−2.2Experts Score= 83Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 31 closet designersPosition by Experts Score among all companies we track in this category. · better than 30%
4.8 ★★★★★ 52 Google reviews · 24 photos
96%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
Oct 2026latest review

Designer Cabinets at a glance

Customers frequently cite high-quality custom cabinetry, reasonable pricing, and professional communication from the design team. Reviewers often highlight the company's punctuality, attentive service, and willingness to accommodate specific design requests or repairs. However, one recurring criticism involves missed installation deadlines and unresponsiveness, with a low-star review detailing repeated broken promises regarding completion dates and difficulty reaching the business by phone.

  • Google rating: 4.8 out of 5 from 52 reviews (96% five-star).
  • Reviews on this page: 52 Google reviews (48 with written comments, 6 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Closet Designer serving Bartlett, Tennessee.

Data from Google, last updated October 31, 2026.

Score profile vs other closet designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction86Reliability79Craft & service98Value93Momentum78Replies to reviews–Satisfaction: 86 (median 94)Reliability: 79 (median 93)Craft & service: 98 (median 98)Value: 93 (median 100)Momentum: 78 (median 100)
Designer CabinetsCloset Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Designer Cabinets: 86/100 on this factor. Category median: 94.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Designer Cabinets: 79/100 on this factor. Category median: 93.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Designer Cabinets: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Designer Cabinets: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Designer Cabinets: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
–

Bar = this company · dark tick = category median.

Star ratings

52 Google reviews we collected

  • 5 stars5096%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star24%

Praise vs complaints

Phrases our text analysis found in 48 written reviews

  • Praise6897%
  • Complaints23%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2130%
  • Would recommend1319%
  • Quality & results1116%
  • Speed & response1116%
  • Communication811%
  • Price & value69%

What customers talk about

We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was very patient with us during the whole design and install process.”
  • “10/10 knowledgable, professional and friendly customer service!”
  • “Top-notch service, beautiful results, and Hunter made the whole process smooth and stress-free.”
  • “Steve Applebaum and his team were once again very professional, timely and knowledgeable along with being cost conscious.”
  • “They seemed to answer questions & explain the steps before I could even think of a question to ask!”
  • “We have used them a few times now and keep returning because they are also reasonably priced.”

People customers mention

  • Steve 10 reviews
  • Applebaum 7 reviews
  • Carl 5 reviews
  • Hunter 3 reviews
  • Jimmy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Designer Cabinets for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

cae19949 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Steve was wonderful to work with. He was very patient with us during the whole design and install process. Our cabinets turned out beautiful! Would highly recommend and will be using again!

Customer photo from cae1994's reviewCustomer photo from cae1994's reviewCustomer photo from cae1994's reviewCustomer photo from cae1994's review
Sonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used Designer Cabinets on several projects. They do a great job! Steve is great with design and the quality is top notch! I would definitely recommend.

Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Beautiful cabinets and Steve was great to work with. He took his time and listened to all my wants!!

Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From design help to install day to managing any imperfections… The folks at Designer Cabinets were fantastic. We could not have had a better experience. We appreciate them so much!

Jana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Designer cabinets is so helpful through the whole process and the end product is such high-quality! We have used them a few times now and keep returning because they are also reasonably priced.

Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Hunter and his team were amazing in all areas. Wish I had more places for new cabinets!

Photos

Customer reviews

4.8 ★★★★★ 52 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
cae19949 reviewsTotal number of Google reviews cae1994 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve was wonderful to work with. He was very patient with us during the whole design and install process. Our cabinets turned out beautiful! Would highly recommend and will be using again!

Meredith W3 reviewsTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 knowledgable, professional and friendly customer service!

Sonia Miller5 reviewsTotal number of Google reviews Sonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Designer Cabinets on several projects. They do a great job! Steve is great with design and the quality is top notch! I would definitely recommend.

Ashley Lunsford5 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful cabinets and Steve was great to work with. He took his time and listened to all my wants!!

Julie Miller3 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From design help to install day to managing any imperfections… The folks at Designer Cabinets were fantastic. We could not have had a better experience. We appreciate them so much!

Jana Savage3 reviewsTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Designer cabinets is so helpful through the whole process and the end product is such high-quality! We have used them a few times now and keep returning because they are also reasonably priced.

Pam Meiners1 reviewTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hunter and his team were amazing in all areas. Wish I had more places for new cabinets!

Mark McKelroy1 reviewTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We ordered cabinets 5 months early specifically to avoid problems and delays. A snowstorm hit just before installation date, and we gave Hunter (the owner) full grace on weather delays — that's fair. What followed was not. Hunter made five separate commitments on completion dates. He missed every single one. Not close misses — broken promises. No shows. Partial installs. On one visit, we learned that the vent hood hadn’t been ordered (again, they had 5 months). It became clear that they were completely unprepared. The problems got worse after installation. Issues with paint quality, a cabinet installed upside down, trim work with very visible gaps, incorrectly installed inserts, shelf holes that were not level, they didn’t even measure the range opening correctly. These are just a few examples; the full list is absurdly long. These are very basic mistakes that a competent installer wouldn’t make. Due exclusively to cabinet delays, our relatively simple 6-week remodel turned into 11 weeks. We thought we were hiring a professional cabinet company, but what we got was a very expensive babysitting job. Take your money and sanity elsewhere.

Carl Bumgardner1 reviewTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve, Carl and Jimmy are a terrific team! Very professional and excellent quality/work! Definitely will use them again.

Brittney Haynie5 reviewsTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t recommend Designer Cabinets more. As an interior designer, we like working with them for MANY reasons! They’re communicative, skilled, and punctual. Steve and Carl always go out of their way to make sure each project is handled with consideration. The cabinets are always amazing quality and the paint job is perfection! Call them! You will NOT be disappointed!

Response from the owner · 11 months ago

Thank you Brittney! We appreciate all that you do!

Designer Cabinets on Google Maps →

Business details