Car detailing service · Memphis, TN · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 160 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★96 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Detailing MJ five stars based on ninety-six reviews, with the owner responding to forty-two percent of feedback. Customers frequently praise the business for punctual scheduling, clear communication, and reasonable pricing. Services mentioned include full detailing, paint correction, ceramic coating, and odor removal. Recurring themes highlight meticulous work that restores vehicles to near-new conditions, while no common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 96 reviews (100% five-star).
Reviews on this page: 96 Google reviews (90 with written comments, 18 with photos).
Owner responses: the business replied to 42% of reviews.
Most recent review: August 25, 2026.
Service: Car Detailing Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Detailing MJCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Detailing MJ: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Detailing MJ: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Detailing MJ: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Detailing MJ: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Detailing MJ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
96 Google reviews we collected
5.0of 5
5 stars96100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
98%praise
Praise16298%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5232%
Would recommend3320%
Staff & attitude2817%
Communication1710%
Speed & response138%
Honesty & trust127%
Price & value106%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I worked with Sawyer and he went above and beyond to provide exceptional service.”
“They did an incredible job to get my vintage Porsche with terrible paint issues back to showroom ready.”
“I am a definite new customer and will recommend MJ Detailing to all my friends.”
“…ith and Sawyer, the detailer who worked on my car, might be the most knowledgeable human being with regard to car cleaning in the state of Tennessee!…”
“MJ was super easy to work with and Sawyer, the detailer who worked on my car, might be the most knowledgeable human being with regard to car cleaning…”
“I called MJ, he looked at my truck and gave a quote very quickly.”
“He is the only paint correction and ceramic coating shop that I trust completely.”
“Great quality work at a reasonable price for the level of service you receive.”
People customers mention
Milos8 reviews
Sawyer6 reviews
Milo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Detailing MJ for 8 kinds of job. Pick one to see what they paid and said.
Austin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I worked with Sawyer and he went above and beyond to provide exceptional service. I had a full detail done to my RAV4 and it felt like getting into a new car when I got it back. I will 100% return in the future to get my cars detailed here.
LashanttaLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Thanks again to Mr. Sawyer for such hospitality and taking great care of my Evoque. I’ll definitely be back!
DavidLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I cannot say enough positive things about MJ Detailing on Summer Ave. in Memphis. Last week I set up the appointment with Milos, and Sawyer did a very fine job today. My car looks newer and cleaner since the day I drove it home new in October 2025. I am a definite new customer and will recommend MJ Detailing to all my friends.
TylerLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great quality work at a reasonable price for the level of service you receive. MJ was super easy to work with and Sawyer, the detailer who worked on my car, might be the most knowledgeable human being with regard to car cleaning in the state of Tennessee!
Cayla2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Everything MJ does equals perfection!! We decided to do paint correction and ceramic coating on a vehicle and we couldn’t have been any more impressed with the results!! MJ gave us his personal recommendation on what package to choose based on our lifestyle, how long we planned to keep the vehicle, and what type of…
Andrew6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
MJ has done paint correction and ceramic coating on 3 of our BMW’s and will deft be using him again on the next! Best in town hands down.
I worked with Sawyer and he went above and beyond to provide exceptional service. I had a full detail done to my RAV4 and it felt like getting into a new car when I got it back. I will 100% return in the future to get my cars detailed here.
Response from the owner · 2 months ago
Thank you Austin! Hope to see you again in the future.
Lashantta RobertsonLocal Guide · 22 reviewsiTotal number of Google reviews Lashantta has written across all businesses on Google Maps, not just this one.
I cannot say enough positive things about MJ Detailing on Summer Ave. in Memphis. Last week I set up the appointment with Milos, and Sawyer did a very fine job today. My car looks newer and cleaner since the day I drove it home new in October 2025. I am a definite new customer and will recommend MJ Detailing to all my friends.
Tyler LutzLocal Guide · 21 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Great quality work at a reasonable price for the level of service you receive. MJ was super easy to work with and Sawyer, the detailer who worked on my car, might be the most knowledgeable human being with regard to car cleaning in the state of Tennessee!
Cayla Douglas2 reviewsiTotal number of Google reviews Cayla has written across all businesses on Google Maps, not just this one.
Everything MJ does equals perfection!! We decided to do paint correction and ceramic coating on a vehicle and we couldn’t have been any more impressed with the results!! MJ gave us his personal recommendation on what package to choose based on our lifestyle, how long we planned to keep the vehicle, and what type of driving we did. He didn’t try to upsell us anything and treated us like family! He stayed in constant communication when he had our vehicle and kept us updated the whole time. I will never go anywhere else.
MJ doesn’t do anything half way and that’s a testament to the business he has built and also super apparent if you get to know him personally.
We are so glad to have been given his name for this particular job and we endorse him fully! You won’t find this type of attention to detail anywhere else. Call him today! You’ll be glad you did!
Andrew Ishee6 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
They did an incredible job to get my vintage Porsche with terrible paint issues back to showroom ready. Unbelievable service, I couldn’t recommend more.
Response from the owner · 10 months ago
Thank you for the trust! We appreciate you!
Kirk Sularin7 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Incredible work done on some 31 year old paint. If you want someone to be as meticulous and caring about your car as you are for it, then there is no other option. Fantastic work done
Response from the owner · 10 months ago
Thank you for the opportunity Kirk! We enjoyed it thoroughly!
Dillon Freeman3 reviewsiTotal number of Google reviews Dillon has written across all businesses on Google Maps, not just this one.
MJ and Sawyer were so nice! I attempted to hand polish my shadow black ford maverick and it looked awful. I called MJ, he looked at my truck and gave a quote very quickly. I feel like my maverick got the Ferrari treatment because this thing looks perfect! I will 100% be back again!
Response from the owner · 10 months ago
Appreciate you driving more than hour to visit us. Glad we could help!
Xcountryboy18X1 reviewiTotal number of Google reviews Xcountryboy18X has written across all businesses on Google Maps, not just this one.
READ THIS CLOSELY - Reviews are important to the American community and those that seek a new company; therefore, from one customer to a potential new customer, I say to you the results from this company is effective and fanciful. I HIGHLY recommend if you are interested in protecting your investment.
