Dewey Pest & Termite Control logo

Dewey Pest & Termite Control

Pest control service · Lakewood, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty80−2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#250 of 419 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 40%
4.8 ★★★★★ 208 Google reviews · 7 photos
90%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$105typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Dewey Pest & Termite Control at a glance

Google reviewers rate Dewey Pest & Termite Control 4.8 out of 5 based on 208 reviews. Praise frequently highlights punctual technicians, clear communication, and effective treatments for ants, rodents, and other pests in residential and commercial settings. However, a minority of low-star reviews criticize billing practices during cancellations, lack of responsiveness to follow-up calls, and perceived disrespect from management.

  • Google rating: 4.8 out of 5 from 208 reviews (90% five-star).
  • Reviews on this page: 208 Google reviews (168 with written comments, 2 with photos).
  • Owner responses: the business replied to 87% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Wildlife serving Lakewood, California.

Data from Google, last updated November 3, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction90Reliability88Craft & service80Value100Momentum100Replies to reviews83Satisfaction: 90 (median 92)Reliability: 88 (median 90)Craft & service: 80 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 83 (median 87)
Dewey Pest & Termite ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dewey Pest & Termite Control: 90/100 on this factor. Category median: 92.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dewey Pest & Termite Control: 88/100 on this factor. Category median: 90.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dewey Pest & Termite Control: 80/100 on this factor. Category median: 97.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dewey Pest & Termite Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dewey Pest & Termite Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dewey Pest & Termite Control: 83/100 on this factor. Category median: 87.A
83

Bar = this company · dark tick = category median.

Star ratings

208 Google reviews we collected

  • 5 stars18790%
  • 4 stars105%
  • 3 stars21%
  • 2 stars10%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 168 written reviews

  • Praise23196%
  • Complaints94%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1134%
  • Reasonable1856%
  • Overpriced00%
  • Not sure39%
$105-6% vs typical wildlife removal services

Middle half of what 21 customers paid ($73–$147) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8435%
  • Quality & results6226%
  • Speed & response4418%
  • Communication229%
  • Would recommend167%
  • Honesty & trust83%
  • Price & value42%

What customers talk about

We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent, personal service, timely, courteous technician”
    “Very disrespectful very bad attitude The manager has a bad attitude this company should not be in business The way how they handle people.”
  • “Great service and provided info on that everything was fine”
  • “They are punctual and will let us know when they are done spraying.”
  • “Tect Anthony was courteous and explain what he would be doing while here.”
  • “Outstanding service provided, technicians were very helpful and on time, would definitely recommend their services.”
    “STAY AWAY!”
  • “Manny, very thorough, honest & explains everything very well.”
    “They are shady; go somewhere else for your good.”
  • “Professional, knowledgeable, personal, fair, and trustworthy.”

People customers mention

  • Dara 9 reviews
  • Letty 8 reviews
  • Charles 5 reviews
  • Edgar 3 reviews
  • Manny 3 reviews
  • Alvin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dewey Pest & Termite Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Anna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dewey has treated my yard once a month for many years. Leo was here and let me know he was filling in for Hector, who usually services our yard.

Paid $1–20Reasonable priceHome inspectionTermite inspectionTermite extermination
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This was my first home treatment for insects outside my home. Tect Anthony was courteous and explain what he would be doing while here. I look forward to having Dewey Pest Control service my home in the future.

Paid $60–80Reasonable priceBug & insect extermination
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dewey Pest control has been eliminating the bugs around our HOA. They are punctual and will let us know when they are done spraying.

Paid $180–200Reasonable priceCockroach extermination
LaWandaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Edgar was very Professional and friendly. He called to let me know when we could expect him to arrive 30 minutes before the 1:00-5:00pm time slot was supposed to be begin. Upon his arrival, he introduced himself and explained to my husband and I what he would be doing, after finding out from us what areas we wanted…

Paid $120–140Great priceHome inspectionSpider exterminationGeneral pest inspection
Casey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dara is our representative from Dewey and he is the best! Takes the time to address all our needs and inquiries, notifies us ahead of time that he will be on site, and is thorough in his approach. He helped when we had ants inside the house a few years back as well, and it was very effective. He is fantastic; we highly recommend Dara!

Paid $80–100Reasonable priceBug & insect extermination
Tanya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been a customer for a few years now and I am very happy with their technicians. I am notified the day before they are coming and they are prompt for my appointments always. The office staff are always friendly and helpful. I highly recommend them.

Paid $80–100Reasonable price

Photos

Customer reviews

4.8 ★★★★★ 208 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Antonio Rawles3 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Manny was amazing. Definitely would recommend.

  • Price assessment: Great price
  • Services: Home inspection
Response from the owner · 2 weeks ago

Thank you for your review, Antonio. We're glad Manny made a great impression. Your recommendation means a lot to us.

rose Rocha5 reviewsTotal number of Google reviews rose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dewey Pest Control is awesome our technician Antonio is the nicest guy he is always available to answer any questions we have 👍👍👍

  • Price assessment: Reasonable price
  • Services: Home inspection
  • Pest type: Ants, Cockroaches, Spiders
Response from the owner · Edited a year ago

We're excited to hear that you had a great experience with Dewey Pest Control and Antonio! Thank you for sharing your feedback.

Chavez Family2 reviewsTotal number of Google reviews Chavez has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a rodent issue and Edgar responded quickly. Thank you for the quick response

Response from the owner · a month ago

We are grateful for your kind words. Glad Edgar resolved your rodent issue quickly. We appreciate your trust in Dewey Pest & Termite Control.

John Canafax5 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and provided info on that everything was fine

  • Positive: Punctuality, Quality, Professionalism
  • Services: Home inspection
Response from the owner · 3 years ago

Dear John, Thank you for taking the time to share your positive experience with us! We really appreciate your kind words about the great service we strive to provide. It's wonderful to hear that you were satisfied with our pest control services. We believe in keeping our customers informed and assure them that everything is under control. If you ever have any questions or concerns in the future, please don't hesitate to reach out to us at (310) 328-0553. We're always here to help! Thank you again for choosing Dewey Pest & Termite Control, and we look forward to serving you in the future.

Anna Kasparian7 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dewey has treated my yard once a month for many years. Leo was here and let me know he was filling in for Hector, who usually services our yard.

  • Price assessment: Reasonable price
  • Price: $1–20
  • Services: Home inspection, Termite inspection, Termite extermination, General pest inspection
  • Pest type: Ants, Termites, Spiders
Response from the owner · a year ago

We're overjoyed to hear about your positive experience with Dewey Pest & Termite Control. Thank you for your continued trust in our services.

Leslie Criswell7 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent, personal service, timely, courteous technician

  • Price assessment: Great price
  • Services: Home inspection
  • Pest type: Rodents
Response from the owner · a month ago

Thank you for sharing your experience, Leslie. We're glad our technician provided personal, courteous, and timely service.

Donna Gualeni3 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first home treatment for insects outside my home. Tect Anthony was courteous and explain what he would be doing while here. I look forward to having Dewey Pest Control service my home in the future.

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Bug & insect extermination
Response from the owner · 5 months ago

Thank you for choosing us for your first home treatment. We're pleased Anthony provided courteous, clear service. We appreciate your trust.

Spencer Sabatasso13 reviewsTotal number of Google reviews Spencer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service.......

Response from the owner · 2 months ago

Thank you for sharing your feedback, Spencer. Great service is what we strive for every time.

Carol Gilles5 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dewey Pest control has been eliminating the bugs around our HOA. They are punctual and will let us know when they are done spraying.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Cockroach extermination
Response from the owner · 2 months ago

We greatly appreciate your kind words, Carol. Punctuality and clear communication are priorities for us. Thank you for trusting Dewey Pest & Termite Control with your HOA.

LaWanda BoutteLocal Guide · 12 reviewsTotal number of Google reviews LaWanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Edgar was very Professional and friendly. He called to let me know when we could expect him to arrive 30 minutes before the 1:00-5:00pm time slot was supposed to be begin. Upon his arrival, he introduced himself and explained to my husband and I what he would be doing, after finding out from us what areas we wanted him to pay attention to. He answered all of our questions and concerns regarding our Dewey Pest Control Contract and encouraged us to contact him for any further questions or concerns, since we were New Homeowners who had received Dewey's New Homeowners Letter in our new mailbox! Thank you Edgar for your excellent Customer Service. 👌🏽

  • Price assessment: Great price
  • Price: $120–140
  • Services: Home inspection, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · 3 months ago

We sincerely value your kind words about Edgar's professionalism and excellent customer service. Welcome to the Dewey family, new homeowners!

Dewey Pest & Termite Control on Google Maps →

Business details