Pest control service · Lakewood, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#88 of 419 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★70 Google reviews · 10 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
$303typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Rodent Professor five stars based on seventy reviews, noting the owner responded to seven percent of comments. Clients describe thorough inspections, rapid response times, and detailed explanations regarding rodent exclusion techniques such as sealing entry points and sanitizing areas. Recurring themes include fair pricing compared to competitors, professional communication via text or email, and a lack of aggressive upselling. One minor criticism mentions a brief issue with credit card processing during payment.
Google rating: 5.0 out of 5 from 70 reviews (99% five-star).
Reviews on this page: 70 Google reviews (65 with written comments, 1 with photos).
Owner responses: the business replied to 7% of reviews.
Most recent review: September 28, 2026.
Service: Wildlife serving Lakewood, California.
Data from Google, last updated November 3, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Rodent Professor ®Wildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rodent Professor ®: 97/100 on this factor. Category median: 92.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rodent Professor ®: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rodent Professor ®: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rodent Professor ®: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rodent Professor ®: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
Bar = this company · dark tick = category median.
Star ratings
70 Google reviews we collected
5.0of 5
5 stars6999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 65 written reviews
99%praise
Praise20699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price114%
Reasonable686%
Overpriced00%
Not sure00%
$303+173% vs typical wildlife removal services
Middle half of what 5 customers paid ($214–$426) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4823%
Speed & response3517%
Would recommend3215%
Quality & results2914%
Communication2713%
Price & value199%
Honesty & trust199%
What customers talk about
We read 65 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, knowledgeable, easy to communicate with, and took the time to do the job right.”
“Joe came out incredibly quickly on a late Saturday night—within about 30 minutes—to remove a dead rat from inside my townhouse.”
“I’m very happy with the service and would absolutely recommend Rodent Professor!”
“I cannot recommend them highly enough.”
“We used them at our home in Redondo Beach and had such a great experience that my sister also used them at her house in Hermosa Beach.”
“They carefully inspected our property, found the areas where rodents could get in, explained everything they discovered, and sealed the entry points properly.”
“I received multiple quotes from other companies—some of which were honestly ridiculous—but Rodent Professor was by far the most reasonable.”
“We really appreciate their attention to detail and would highly recommend Rodent Professor to anyone looking for reliable rodent prevention service.”
People customers mention
Diego16 reviews
Jason16 reviews
Victor7 reviews
Joe5 reviews
Joseph5 reviews
Manuel4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rodent Professor ® for 5 kinds of job. Pick one to see what they paid and said.
MM6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
STOP SCROLLING, if you need help with rodents, you need to call Rodent Professor. Scheduled an inspection appt via Yelp and received a detailed inspection report with an estimate on a Friday. Work was scheduled two days later on a Sunday. Crew of 2 led by Joey came and repaired all the areas where the sneaky…
I highly recommend Rodent Professor. We used them at our home in Redondo Beach and had such a great experience that my sister also used them at her house in Hermosa Beach.
What impressed me most was how thorough they were. They carefully inspected our property, found the areas where rodents could get in, explained everything they discovered, and sealed the entry points properly. I really appreciated that they focused on solving the source of the problem and preventing rodents from getting back into the house, rather than simply putting down traps and calling it done.
Their attention to detail was excellent, from the inspection and rodent removal to exclusion, sealing, cleanup, and prevention. They were professional, knowledgeable, easy to communicate with, and took the time to do the job right.
After seeing the quality of their work at both our Redondo Beach home and my sister’s Hermosa Beach home, I would confidently recommend Rodent Professor to anyone looking for rodent control in the South Bay. If you’re in Redondo Beach, Hermosa Beach, Manhattan Beach, Palos Verdes, Torrance, or the surrounding area and need help with rats, mice, attic noises, droppings, rodent removal, or rodent proofing, they are definitely worth calling.
It’s hard to find a company that takes this much pride in doing a thorough job. We had a great experience and would absolutely use Rodent Professor again.
Price assessment: Great price
Price: $100–120
Services: Rodent extermination
tessie santiago5 reviewsiTotal number of Google reviews tessie has written across all businesses on Google Maps, not just this one.
I had a great experience with Rodent Professor. I received multiple quotes from other companies—some of which were honestly ridiculous—but Rodent Professor was by far the most reasonable. They listened to my concerns, respected my budget, and worked with me to prioritize the necessary work.
They thoroughly cleaned, sealed, and sanitized my storage area, which was especially important to me because I store many of my son’s large toys there. They also identified a few other potential problem areas around my home and provided helpful recommendations without pressuring me to spend more than I was comfortable with.
Joe and Diego were honest, professional, accommodating, and thorough. I’m very happy with the service and would absolutely recommend Rodent Professor!
Services: Rodent extermination
Chris Chen2 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I had a great experience with Rodent Professor. Joe came out incredibly quickly on a late Saturday night—within about 30 minutes—to remove a dead rat from inside my townhouse. Afterward, he took the time to walk through my home, point out areas where he saw signs of rodent activity, and identify spots that could be vulnerable to rats getting inside.
Even though he came out late on a Saturday, he immediately helped arrange interior exclusion work for Monday. Joe and Diego returned and were fast, efficient, and thorough. They installed mesh and sealed small openings behind the washing machine, around pipes, under cabinets, and in other areas where rodents could potentially enter.
I really appreciated how responsive, professional, and reassuring they were during a stressful situation. Joe explained what he was seeing, answered my questions, and helped get the problem addressed very quickly. I would definitely recommend them for rodent removal and exclusion work.
MM Tilley6 reviewsiTotal number of Google reviews MM has written across all businesses on Google Maps, not just this one.
STOP SCROLLING, if you need help with rodents, you need to call Rodent Professor. Scheduled an inspection appt via Yelp and received a detailed inspection report with an estimate on a Friday. Work was scheduled two days later on a Sunday. Crew of 2 led by Joey came and repaired all the areas where the sneaky rodents can and were getting into the roof area/attic/garage and under the house. They were super thorough and professional and could not have been nicer. They took before and after pictures of all work done too. Estimate was very reasonable for all the work completed. Thank you Joey and Crewi. Joey they better give you a big raise, you deserve it!
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
alotshansdec20 alotshansdec202 reviewsiTotal number of Google reviews alotshansdec20 has written across all businesses on Google Maps, not just this one.
it was such a pleasure communicating with Joe. he is very knowledgeable and takes the time to explain everything and answer all questions related to rodent proofing, sanitizing, and new insulation. there are many types of insulation and he clarified them all.
Services: General pest inspection
Jreams6 reviewsiTotal number of Google reviews Jreams has written across all businesses on Google Maps, not just this one.
Joe and his crew from Rodent Professor did an excellent job with our preventive rodent work. They were professional, knowledgeable, and thorough from start to finish. Joe clearly explained what needed to be done, and the team completed the work carefully and efficiently around our house. We really appreciate their attention to detail and would highly recommend Rodent Professor to anyone looking for reliable rodent prevention service.
dev null1 reviewiTotal number of Google reviews dev has written across all businesses on Google Maps, not just this one.
Finally decided to deal with an ongoing rodent problem in my basement, especially in light of the recent hantavirus stories in the news. I spent a comprehensive amount of time perusing all of the different options in Los Angeles -- there are a lot of options -- and finally decided upon Rodent Professor based upon proximity and reviews. I wanted an estimate not only on rodent prevention but also disinfecting the basement and vacuuming up the existing rodent droppings. Since this is the first time I have used such a service, I did not know what sort of cost was involved and was surprised to see online estimates ranging into the thousands of dollars, so I prepared myself for the assumed cost. Nate from Rodent Professor came out promptly at the appointed time and inspected the entire house -- basement, attic, inside the house itself -- and pointed out several potential points of entry into the basement and attic. Later in the day, I received an estimate via email that was in the expected cost range but at the lower end. I decided to proceed with the work. Nate and crew showed up promptly on time and were very efficient in screening all of the openings in the house, in addition to disinfecting the basement and vacuuming. Since their service, I've heard nothing and seen nothing in terms of rodent activity. This positive review is based upon several aspects of their service: excellent communication, being on time, efficiency of work and total overall cost. Highly recommended.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination, General pest inspection
Amanda Millet4 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Rodent professor responded quickly and efficiently when I called. They were very thorough, and professional, and Joe and his crew did an amazing job- thank you!
Price assessment: Reasonable price
Services: Rodent extermination
Deep Impact4 reviewsiTotal number of Google reviews Deep has written across all businesses on Google Maps, not just this one.
Joe was great to work with, finished the job in 1 day with his crew (2 others). They sealed entryways on the roof, sides of the roof, crawlspace, etc…anywhere where a rat could get in. Some spots were surprising to find since I never thought rodents could enter through such small sleek openings, so I was glad they found these areas and sealed them off too.
Any time I had a question I would text Joe or call him, and he was always accessible for communication. After the job was done, he came back a couple weeks later to check on things and made the assessment that everything looked good. Since that checkup the house has been quiet and there have been no signs of rats/rodents, thank God.
*One minor issue I did have; they left their trimmings of wire mesh, some wood, and drops of cement within the areas they worked on…something I cleaned up afterward. Wire mesh can prick you so I was a little annoyed about that. Overall though he was professional, timely, and answered all my questions. And I do have peace of mind knowing I can call them anytime if any issues come up, as their work is covered for up to a year.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination, General pest inspection
