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Dewey Pest & Termite Control

Pest control service · Victorville, CA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty80−2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#215 of 315 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 32%
4.8 ★★★★★ 990 Google reviews · 13 photos
92%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
$93typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Dewey Pest & Termite Control at a glance

Customers frequently praise the punctuality, professionalism, and communication of technicians, noting that staff answer questions and work around schedules. Many highlight the affordability of quarterly treatments and the ability to request extra services for ants, spiders, and water bugs. Recurring criticisms involve difficulties with contract cancellation, unexpected hidden fees, and instances where specific treatment areas were missed or service felt rushed.

  • Google rating: 4.8 out of 5 from 990 reviews (92% five-star).
  • Reviews on this page: 990 Google reviews (722 with written comments, 5 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Pest Control Service serving Victorville, California.

Data from Google, last updated November 5, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction91Reliability88Craft & service80Value100Momentum100Replies to reviews88Satisfaction: 91 (median 94)Reliability: 88 (median 93)Craft & service: 80 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 88 (median 96)
Dewey Pest & Termite ControlPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dewey Pest & Termite Control: 91/100 on this factor. Category median: 94.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dewey Pest & Termite Control: 88/100 on this factor. Category median: 93.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dewey Pest & Termite Control: 80/100 on this factor. Category median: 96.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dewey Pest & Termite Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dewey Pest & Termite Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dewey Pest & Termite Control: 88/100 on this factor. Category median: 96.A
88

Bar = this company · dark tick = category median.

Star ratings

990 Google reviews we collected

  • 5 stars91292%
  • 4 stars313%
  • 3 stars81%
  • 2 stars20%
  • 1 star374%

Praise vs complaints

Phrases our text analysis found in 722 written reviews

  • Praise97596%
  • Complaints374%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3527%
  • Reasonable8767%
  • Overpriced32%
  • Not sure43%
$93-18% vs typical pest control services

Middle half of what 94 customers paid ($76–$111) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude41341%
  • Quality & results22823%
  • Speed & response14114%
  • Would recommend879%
  • Communication616%
  • Price & value454%
  • Honesty & trust374%

What customers talk about

We read 722 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He answered all questions, was very professional and friendly.”
    “The pest guy Bob Tuomi is very rude and unprofessional.”
  • “He does an awesome job and very knowledgeable in his profession.”
    “Horrible service very unprofessional especially Bob and he's a liar he has owner's and tenants pay him to lie about inspections very dishonest guy and very rude”
  • “Richard is great and always is on time and helps with any bug issues we have.”
    “There are already to many accidents here in the high desert please slow down especially in a company vehicle.”
  • “I give him 5 stars on being so professional and meeting all the spraying needs!”
    “I would give a 5 stars on the technician but the office people!”
  • “…able and very reliable and will work with u on what day to spray they explain what they spray I’ve had Dewey peat for several years and never had a pr…”
  • “Very affordable and very reliable and will work with u on what day to spray they explain what they spray I’ve had Dewey peat for several years and nev…”
    “Do not do business with these people they lie to you and hit you with hidden fees 💯”
  • “Highly recommend, affordable, reliable, respectful, trustworthy, goes the extra mile.”
    “Still does not make up for the fact that i was flat out lied to about all 4 units getting inspections.”

People customers mention

  • Roger 19 reviews
  • Luis 18 reviews
  • Ruben 14 reviews
  • Ken 13 reviews
  • Johnny 12 reviews
  • Flores 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dewey Pest & Termite Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Gus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We’ve been very happy with Dewey and our technician Jonah has no problem coming out whenever we have an issue outside of our “normal” schedule spraying.

Paid $80–100Reasonable priceSpider extermination
Misha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joshua has more than exceeded my expectations. He’s communicative and has a passion for what he does!

Paid $80–100Reasonable price
Janet6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jonah is so sweet and professional. Thank you Jonah for being so patient with my elderly Mother. Appreciate you!

Paid $100–120Great priceBug & insect extermination
Bobbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have been using Dewey for several years. I like the fact that I can call between my quarterly treatments for extra treatment if needed. Cliffton has been doing an outstanding job maintaining and controlling the water bugs, ants and spiders around our home. Thank you Cliffton for being so thorough and caring about our pest controls concerns.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We absolutely love Ruben from Dewey Pest Control, Victorville. He is knowledgeable, always in time and friendly. He answers our questions, even if it's not during our service. Can't praise him enough.

Paid $80–100Reasonable priceBug & insect extermination
Matilde9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I am very happy doing business with Dewey Victorville. I have been a customer with Dewey for close to 10 years. They have taken very good care in servicing my home. I highly recommend the company.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Photos

Customer reviews

4.8 ★★★★★ 990 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Olanda HoffnerLocal Guide · 30 reviewsTotal number of Google reviews Olanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very affordable and very reliable and will work with u on what day to spray they explain what they spray I’ve had Dewey peat for several years and never had a problem I give 5 ⭐️

Ruben Hermosillo12 reviewsTotal number of Google reviews Ruben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Johnnie's the man!! Always there to help.

  • Price assessment: Reasonable price
  • Services: General pest inspection
Response from the owner · a year ago

We are delighted to hear Johnnie provided such helpful service! Thank you for recognizing his dedication.

Gilma Fiori3 reviewsTotal number of Google reviews Gilma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job!

Response from the owner · Edited 7 months ago

We are thrilled to hear you're satisfied with our pest control services. Thank you for choosing Dewey Pest & Termite Control!

Susie Meier13 reviewsTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our technician was excellent. He answered all questions, was very professional and friendly. He's definitely an asset to your company. Extremely satisfied.

Response from the owner · 4 years ago

Susie, thank you for taking the time to post this review! We truly appreciate you taking the time to let us know how things are going and will be sure to share your positive feedback with our Dewey team!

Praying4everLocal Guide · 84 reviewsTotal number of Google reviews Praying4ever has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm really satisfied with my tech, Keegan. He does an awesome job and very knowledgeable in his profession. He is a very mild mannered man who answers any questions or concerns I have. He gets the job done.

  • Price assessment: Reasonable price
  • Services: General pest inspection, Bug & insect extermination
Response from the owner · 2 years ago

We're thrilled to hear that Keegan provided excellent service and addressed all your concerns. Thank you for sharing your positive experience with us!

Gus Avila1 reviewTotal number of Google reviews Gus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been very happy with Dewey and our technician Jonah has no problem coming out whenever we have an issue outside of our “normal” schedule spraying.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Spider extermination
  • Pest type: Ants, Spiders
Response from the owner · 2 weeks ago

Thank you for your wonderful feedback, Gus! We're glad Jonah has been reliable and responsive for you beyond your regular schedule.

Misha Padilla3 reviewsTotal number of Google reviews Misha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joshua has more than exceeded my expectations. He’s communicative and has a passion for what he does!

  • Price assessment: Reasonable price
  • Price: $80–100
  • Pest type: Cockroaches, Spiders
Response from the owner · 2 weeks ago

We are thrilled to hear Joshua exceeded your expectations, Misha. His communication and passion truly reflect our team's commitment.

Janet Flores6 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonah is so sweet and professional. Thank you Jonah for being so patient with my elderly Mother. Appreciate you!

  • Price assessment: Great price
  • Price: $100–120
  • Services: Bug & insect extermination
  • Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 2 weeks ago

We are privileged to hear this! Jonah's patience and professionalism mean everything to us. Thank you, Janet, for sharing this.

Kevin Wheeler19 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Richardo is spot on when he comes. Have NOT had any issues for a few years!!!

  • Price assessment: Great price
  • Services: Service not listed
  • Pest type: Ants, Termites, Cockroaches, Spiders, Mosquitoes
Response from the owner · a year ago

Hi, Kevin. Thank you so much for rating your experience with us so highly!

Stacy Scriven8 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Roger is my Dewey technician. He does a great job with spraying the front yard back yard and garage. He replaced the old bug traps as well. I give him 5 stars on being so professional and meeting all the spraying needs!

Response from the owner · Edited 7 months ago

Thank you for sharing your positive feedback about Roger's professional service and thorough work on your property!

Dewey Pest & Termite Control on Google Maps →

Business details