House cleaning service · Austin, TX · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 26%
5.0★★★★★705 Google reviews · 23 photos
98%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
$259typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate DF Cleaning LLC five stars based on 705 reviews, frequently citing punctuality, efficient deep cleaning, move-out services, and competitive pricing. Customers appreciate the ease of scheduling and professional communication from the team. However, a small number of low-star reviews describe instances of missed appointments, incomplete dusting, or property damage that was not adequately addressed, contrasting with the generally positive feedback regarding thoroughness and reliability.
Google rating: 5.0 out of 5 from 705 reviews (98% five-star).
Reviews on this page: 705 Google reviews (637 with written comments, 62 with photos).
Owner responses: the business replied to 21% of reviews.
Most recent review: October 23, 2026.
Service: Steam Cleaning Service serving Austin, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
DF CLEANING LLCSteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DF CLEANING LLC: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DF CLEANING LLC: 92/100 on this factor. Category median: 95.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DF CLEANING LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DF CLEANING LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DF CLEANING LLC: 24/100 on this factor. Category median: 86.D
24
Bar = this company · dark tick = category median.
Star ratings
705 Google reviews we collected
5.0of 5
5 stars69398%
4 stars41%
3 stars00%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 637 written reviews
99%praise
Praise1,20899%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price11580%
Reasonable2819%
Overpriced00%
Not sure11%
$259-13% vs typical steam cleaning services
Middle half of what 51 customers paid ($195–$340) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results34128%
Would recommend24720%
Staff & attitude23419%
Speed & response17714%
Communication796%
Honesty & trust776%
Price & value665%
What customers talk about
We read 637 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“DF Cleaning did a great job power washing my pool patio and front porch.”
“Horrible first time conversations, one would begin to wonder were this 5 stars review actually come from, just be mindful of reviews.”
“I would highly recommend them to anyone in need of interior cleaning services”
“Will never use them .”
“And the price could not be beat, much more cost friendly than any other quote I received.”
“Monica & Leticia worked very efficiently together and did an amazing deep clean in our house.”
“Darwin set everything up and was very communicative.”
“…by then I had already finished cleaning it myself and was ultimately ghosted when I asked about the discount I was offered.…”
“They responded quickly and were upfront and honest with their pricing.”
“Quality work for a very reasonable price and easy to schedule and pay!”
“It cost over $400 for this repair on top of the way too expensive $800 charged for a shoddy job.”
People customers mention
Darwin53 reviews
Monica17 reviews
Leticia9 reviews
Houston7 reviews
Yosmara6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DF CLEANING LLC for 8 kinds of job. Pick one to see what they paid and said.
Courtney4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Monica & Leticia worked very efficiently together and did an amazing deep clean in our house. Darwin set everything up and was very communicative. And the price could not be beat, much more cost friendly than any other quote I received. I will be using their services again!
Paid $250–300Great priceDeep clean
New5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Scheduling an appointment with Darwin is a breeze, even if it's last minute. The team he sends is consistently professional, friendly, and goes above and beyond what I expect. I've relied on their services for years and have always been satisfied. The attention to detail is truly there. The crew is also extremely…
Paid $150–200Great priceStandard cleaning
Mirna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I hired this service since they were highly rated in Google and CHATGPT to take care of a friend's move out cleaning, they were exceptional- their attention to customer service and detail at service is top tier. They were on time, promptly and fast to complete the work.
Jan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My job turned out to be more than the cleaners bargained for but they stayed the extra time to make sure it was thoroughly clean. On time. Friendly. Professional. Highly recommend.
Paid $250–300Reasonable priceDeep clean
Federico4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They do such an amazing job in their cleaning services! They've been recommended by friends and I highly suggest using them as well! You get what you pay for as well!
Chris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I hired this cleaning company to clean friend’s apartment in Austin, Texas and it was an insanely valuable experience. The booking was easy, the results of the cleaning were immaculate and the customer service is a 5 star all inclusive experience. I will definitely be booking them soon since I will be moving to…
Monica & Leticia worked very efficiently together and did an amazing deep clean in our house. Darwin set everything up and was very communicative. And the price could not be beat, much more cost friendly than any other quote I received. I will be using their services again!
Price assessment: Great price
Price: $250–300
Services: Deep clean
New Opportunities5 reviewsiTotal number of Google reviews New has written across all businesses on Google Maps, not just this one.
Scheduling an appointment with Darwin is a breeze, even if it's last minute. The team he sends is consistently professional, friendly, and goes above and beyond what I expect. I've relied on their services for years and have always been satisfied. The attention to detail is truly there. The crew is also extremely organized when assigning roles to eachother. My house always looks spotless and smells amazing.... They’re my first choice whenever I need a little refresh at home. I highly recommend them!
Price assessment: Great price
Price: $150–200
Services: Standard cleaning
Tomas Garcia5 reviewsiTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
Leticia and Monica came to my residence and cleaned very effectively. They both did fantastic and worked quickly and every corner of the house was accounted for. Would recommend.
Price assessment: Reasonable price
Services: General housekeeping
Alyssa MagnumLocal Guide · 65 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
I hired this service since they were highly rated in Google and CHATGPT to take care of a friend's move out cleaning, they were exceptional- their attention to customer service and detail at service is top tier. They were on time, promptly and fast to complete the work.
Price assessment: Great price
Price: $350–400
Services: Interior & exterior window cleaning, Deep clean
Tanya Kirkconnell3 reviewsiTotal number of Google reviews Tanya has written across all businesses on Google Maps, not just this one.
DF Cleaning did a great job power washing my pool patio and front porch. They also cleaned some stone in my backyard and polished it, cleaned gutters. Quality work for a very reasonable price and easy to schedule and pay! Will definitely do again and recommend!
Price assessment: Reasonable price
Eday Gomez7 reviewsiTotal number of Google reviews Eday has written across all businesses on Google Maps, not just this one.
The team did an amazing job on our move out cleaning to the point that we hired them for a weekly cleaning at our new home they do amazing carpet cleaning and grout steaming. One of a kind service!
Jan Plutzer3 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
My job turned out to be more than the cleaners bargained for but they stayed the extra time to make sure it was thoroughly clean. On time. Friendly. Professional. Highly recommend.
Price assessment: Reasonable price
Price: $250–300
Services: Deep clean
Priya Darshini Vaddepally5 reviewsiTotal number of Google reviews Priya has written across all businesses on Google Maps, not just this one.
